Next best feature of system center is the ability to integrate with other Microsoft products to give us a fast and flexible updates to our servers at all times.

Can generate Querys according to the need of the company. SCCM has its own remote connection system that provides great help at the time of remote technical support.

With System Center Operations Manager we resolve the lacks of deep monitoring, like if any services on Windows Server goes down, if a deamon on Linux/Solaris server goes down.

Microsoft System Center is the best Central Manage your IT Device & Users SCCM or MECM.

Can be difficult to troubleshoot. Can be expensive and pricing can be confusing.

To use the all features on a end devices, you must install the agent of System Center. Without the agent the features are limited.

It is a fantastic and incredible tool for the administration of computers and servers.

It's a great product and using it's full potential no doubt it´s a great Investment.

Largely good integration between the various products of the suite. Good integration with Microsoft's cloud offerings through the various products within the suite.

This can save time and improve efficiency. Integration: The software is designed to integrate with other Microsoft products, such as Windows Server and Azure.

SCCM is a costly application both monetarily and in terms of the time overhead required to build, customize, and learn the application.

Confusing sometimes, little complicated most of to time. You really need to study quite a lot to get the most out of it.

It is very difficult to set up compared to a simple WDS server.

It really needs to be moved to a web interface and streamlined. It is slow and clunky and as a result the team often feels lost.

System center configuration manager can use deploy Software,Windos patches level,inventry the Hard ware,software,remote conectivity. Best secure software fo the IT infranstures.

It has a great security to establish the differences between the roles of the different areas of the company that require the use of the tool. You can use the LOG as they are very useful.

Integration with Operations Manager provides visibility into all types of environment metrics and counters. There's a lot of complexity here and SCCM does a good job of keeping tasks manageable.

It is very expensive to implement, and does take much time and training to learn to use. There are a lot of errors that are not detailed clearly and sometimes the admin tools are hard to access.

Excellent services It seems to me that their way of helping the client and fulfilling all their needs is really good.

It can be integrated with other tools and resources used by our help desk people.

If problems arise troubleshooting can be a problem. There are a lot of logs to look through, and in experience, MS support is required.

Operative System deployment and software inventory. Super powerful and it worth the investment.

System Center integrates well with Windows Domains.

For over the last 10 years I've worked with pretty much all products in system center suite. Mostly with SCOM and SCCM.

It is really easy to deploy software and updates to your endpoints.

The ability to set up Zero-touch OS and software application deployment. There are a lot of nice features available within this software.

I love how easy this product is to use. It is very intuitive and doesn't require any unnecessary steps to create a beautiful working operating system image.

Can be difficult to learn and is not very intuitive. Its got so many options that are organized, but very scattered.

I wish there was a better way to integrate all these platforms. But mainly the rich text could go a long long way for visual users.

Anyway, I love the team at CW. The product is a must, but you have to invest yourself fully.

Another downer is the integration with ITGlue I think it's a bit clunky and if you add the Automate integration it almost loses it's mind.

I love how it ties with Quickbooks, makes transferring invoices and data so easy. Also great that it is so multi functional.

As far as my use of the software, I am overall satisfied. It does everything it needs to do.

They literally just churn you out and get the next lot of sheep in. Sales team lied about how it would interact and sync with Xero.

The end of the ady when i can log out of Connectwise. The Contract part and some automation is good.

Asset and configuration and contact addition is great.

The sales team had no sense of ethics and resorted to lying in order to make a sale. If ignoring the deplorable ethics of the company, the product itself has innumerable flaws.

ConnectWise is a horrible company and has mediocre products.

Now with Thoma Bravo investing it's a flip house - extract value, sell or go public. Now it's about Shareholder return, before it was about the shareholder return tired to the user experience.

Easy to use this software i recommend to everybody.

The cost of the software is rather high entry barrier.

As an integrated PSA / Billing System / Ticketing System it functions great. In comparison to the other products in it's space it's light years beyond in functionality and usage.

The back end of this software can be a bit confusing and hard to manage.

It's strong suits are ticketing, configuration tracking, and large of integrations. CW is one of the largest PSAs out there in the MSP world and they are stil here for a reason.

I wish they would get Rich text right. TeamSupport has this perfectly and they are a much smaller company.

Features are great like service board and scheduling. I like the ability to send my PO’s directly from the software.

This software is very powerful and a great all in one tool for managing marketing, contracts, customer service, and all other sales functions.

Updates continue to break / loose our work rules and we continue to have to update/ reenter them. Can be very frustrating and time consuming.

Connectwise provides a level of customer service that you just can't find anywhere else. It is super easy to get a hold of them and 9/10 times they have the exact answer you are looking for.

ConnectWise support has always been great for me, with helpful, quick responses.

Every user at our company complains about how much it lags. It doesn't matter where we are or which computer we are using.

We have saved a lot of time and have increased logged tickets and time for clients.

The report writer is a bit complicated, also the integration between quickbooks and connectwise gets a bit confusing.

The UI, the customer service, everything truthfully including their training which is the worst I have had to endure.

The ease of use and ability to locate the data you're looking for quickly is great. It's been a great tool for us.

If your issue is related to reporting whatsoever they will refuse to assist. Then there is the high cost to it and the lockin.

Tracking customer assets and reminding you when renewals are due are awesome. The  flexibility to run client and internal reports are very good.

It's very intuitive and allows for powerful job costing. The software allows for simple project management and greatly enhances project workflow.

Poor interface clunky and over complicated for simple tasks easy to mess up and limited connectivity with other programs no simple tools like calendar reminders alarms etc.

Support from connectwise is poor and got worst when opened their uk office. Been using CW for 6 years.

I really like the amount of integration and the ability to organize objects nicely. I think the dev team is heading in a good direction.

It does a good job as a centerpiece to all of the other software. It excels at letting ticket management be as detailed as you could possibly want.

Using ConnectWise can be very confusing if you don't train on it for at least a few weeks.

US Dollar

System Center is an on-premise and cloud-based IT management solution that helps businesses of all sizes monitor and diagnose issues across systems and applications. The solution allows managers to enhance the efficiency of infrastructure resources by the monitoring health and performance of system memory, CPU and network.


The software lets professionals monitor the health of storage centers, localize faults and notify the concerned departments. It enables teams to utilize service request form templates and automatically route IT requests to relevant personnel for approval. Additionally, administrators can utilize System Center’s orchestrator tool to create and test runbooks using an integrated scripting environment (ISE) plugin.


System Center offers an application programming interface (API), which lets businesses modify the system and integrate it with third-party applications including Microsoft Azure Security and Active Directory. Pricing is available on a one-time basis and support is extended via FAQs, documentation and other online measures.



LongDescription

Access Controls/Permissions

Data Storage Management

Real-Time Monitoring

Change Management

Multi-Platform

Self Service Portal

Uptime Reporting

Server Monitoring

Compliance Management

Configuration Management

Ticket Management

Activity Dashboard

Multi-User Collaboration

Data Visualization

Service Level Agreement (SLA) Management

Monitoring

Remote Access/Control

Issue Auditing

Third-Party Integrations

Maintenance Scheduling

Inventory Management

Windows 7

Windows Vista

Windows XP

Linux

Unix

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

System Center is offered across two pricing plans, outlined below.

Standard Edition for managing physical servers - $1323 per license
Datacenter Edition for managing virtual servers - $3607 per license

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

System Center

Documentation

ConnectWise PSA (formerly ConnectWise Manage) is a managed service provider (MSP) solution that caters to businesses of all sizes across various industries such as marketing and advertising, finance, sales, hospitality and more. Key features include backup management, patch management, project management, invoicing, a built-in dashboard and scheduling.


ConnectWise PSA helps users manage customer service agreements, automate recurring invoices and document agreements in a central storage location. The solution also enables users to keep track of their clients’ infrastructure via parameters such as configurations, serial numbers, warranties and more.


Additionally, ConnectWise allows users to identify and resolve issues remotely and supports integration with various third-party applications such as Acronis, Cisco, Webroot and more. The solution can either be deployed on-premise or hosted in the cloud and also offers users mobile applications for iOS and Android devices.


Support is available via phone, email and online live chat.



Support Ticket Management

Real Time Analytics

Status Tracking

Billable Items Tracking

Project Templates

Customizable Reports

Document Storage

Activity Tracking

IT Asset Management

Progress Tracking

Contract/License Management

License Management

Active Directory Integration

SSL Security

Single Sign On

Invoice Management

Timesheet Management

Project Management

Approval Process Control

Projections

Knowledge Management

Customer Database

Resource Management

Collaboration Tools

Automated Routing

Call Center Management

Scheduling

Data Import/Export

Resource Allocation & Planning

Problem Management

Remote Monitoring & Management

Help Desk Management

Audit Trail

Configurable Workflow

Project Time Tracking

Dashboard Creation

Capacity Management

Real Time Data

Performance Metrics

Service Catalog

Issue Management

Support Ticket Tracking

Role-Based Permissions

Client Portal

Real-Time Notifications

Workflow Management

Real-Time Updates

Email Management

Asset Tracking

Alerts/Notifications

Reporting & Statistics

Knowledge Base Management

Network Monitoring

Time & Expense Tracking

Real-Time Chat

Chat/Messaging

Availability Management

Billing & Invoicing

Interaction Tracking

Dashboard

Expense Tracking

Patch Management

Audit Management

Alerts/Escalation

Real Time Reporting

Customizable Branding

Asset Lifecycle Management

Automatic Backup

Reporting/Analytics

Prioritization

Incident Management

Backup and Recovery

Summary Reports

IT Asset Tracking

Quotes/Estimates

Drag & Drop

Task Management

Live Chat

Document Management

Mac OS

Contact sales for a quote. Sales@Connectwise.com

System Center vs ConnectWise PSA

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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