The speed to quickly deliver working and useful integrations.

There are still important features missing regarding analysis and overview of rules including searching, displaying and viewing relationships between singular rules.

ONEiO is an exctremely flexible tool to help with integrating various ITSm systems and.

Overall, my experience with ONEiO has been pretty positive.

I had an excellent experience using ONEiO to integrate with ServiceNow.

Simplicity, clarity, export and copying of data.

Overall a good experience using the product and relatively easy to analyse root causes for problems in integrations.

No reporting available at the moment for MSP subscription. Cannot see all my tenants' endpoints status at one glance.

Very easy to implement/configure. Support Team very responsive.

Ease of use for development from my perspective.

So far the ONEiO team has been very responsive and helpful in terms of support. The team has worked with us on developing features to fulfill our needs as a customer, which is great.

No direct contract, Required partners for contract.

We needed a product to help us integrate our clients' CRM systems' into ours. ONEiO not only does this, but does it with an intuitive UI, fast set-up, speedy processing and stellar customer support.

Ease of use and relatively uncomplicated to learn and understand.

It has been very easy to get set-up to a point that our users can use it with a very short timeline and is very user friendly.

The ability to customize your own view is pretty great. It helps me keep my tickets in an orderly manner.

Moderately user friendly. Basic reports are easy to generate.

They provide great support when needed. They promote collaboration and knowledge sharing amongst their customers and their annual conference is a great way to connect with other customers.

They seem very interested in developing the product's capability based on feedback from the user community.

The user interface is relatively simple and easy to navigate. It has become more useful with the recent features that have been implemented.

Teamdynamix is a great tool for IT project, service, and incident management. It's clean interface makes it easy for both the end user and technicians to get work done.

I love the ability to integrate TD with the tools I need to manage our resources, and the reporting gives me everything I need to make sure our operations are running efficiently.

Even the things that are missing product enhancements can be made so I wouldn't say there are any cons.

They listen to customers and work to constantly improve the product. It is great value for the money.

Since the start we have had a great experience with TeamDynamix. From the beginning, they've listened to their customers and have enhanced the tool based on that feedback.

Their implementation and support team are willing to take time with you to ensure that you fully understand how the various components in the application work.

It has the ease of use that non-technical people can set it up and do updates. We love that we can also store out assets in it and link them to the Service Desk tickets.

They have a built-in report builder tool that has limited functionality. The product we used prior to TeamDynamix leveraged SAP BusinessObjects for reporting.

Great product, would recommend to other people looking for an easy to use and nice to look at system. We track thousands of machines within tdx as well.

A great product with a lot of robust features.

What I like most about Teamdynamix's solution is that all modules are included in one package and it's up to you what you want to use. Other companies often charge for each module separately.

Most of the issues I've run in to were a user error problem. I've run in to cases where we had a lot of duplicated assets and through some confusion I've deleted the wrong one.

It's almost so dull looking that your eye isn't drawn anywhere on the page.

The company is a bit young and small so working with their integration tools and APIs at first was a bit difficult.

Our initial relationship was very good, and they remain to be engaged with us.

Team Dynamix does not appear to invest as heavily in the PPM features as it does the ITSM features. This has resulted in the lack of some critical items necessary for modern project management.

A good program that helps save time, responsive customer service, and helps solve many problems.

The ability to attach an asset to a  ticket is a game changer for us. I am able to track assets, add contracts, manage tickets,  and work on budget requests all in one software platform.

The support is second to none. There are so many ways to get help, from TeamDynamix itself, but the user community is robust and extremely supportive.

It is easy as a team to mark projects with issues ( yellow/ red) for follow-up or mitigation. It integrates with Active directory.

Instead, you are stuck with the current week (default or mistakenly selected).

However, pricing has increased, and combined with the lack of their investment in PPM features this makes it more difficult to see TDX as our ultimate solution for PPM.

I love how easy it is to use the ticketing system.

The ease at which you can use it, the customer service, and the asset management.

The ease of entering most information is very nice. The fact that we can route things pretty efficiently is also quite nice because we can route things to another user or group/responsibility easily.

Often times I also have to email people outside of the ticketing system because the email from the ticket might be ignored, maybe because of the way the emails are formatted.

It's lightweight and relatively easy to scale, we've deployed it across many schools and colleges within our instance and people have been very happy with the product.

TD is a great tool - highly customizable and easy to integrate.

Support with this software is AMAZING. Any time we have ever had an issue or question, TDX support has been there quickly to address our concerns and help us get back up and running.

TeamDynamix is a rock solid platform for ITSM, asset, and project management.

It's always nice to see the company I work for choose a tool I trust and know.

Integration was effortless, thanks to the assistance of their white-glove service. Their customer service is a gold standard upon which we measure other vendors against.

That said, tdx is a powerful tool and once you can navigate it, it's gold. I think the best function is the flexibility in reporting and the creation of customized forms.

It's a lightweight easy to use and manage interface. The vendor continually release improvements and is responsive to suggestions and feedback.

Euro

ONEiO is a cloud-based provider that specializes in integrating IT service management tools and processes to streamline incident management, problem management, change management, and other ITSM functions, making it easier for organizations to manage their internal and outsourced IT operations. 

With ONEiO, organizations can improve efficiency, and collaboration, reduce downtime and enhance the overall quality of IT services. The solution works seamlessly with a wide range of ITSM tools, including ServiceNow, Jira, and Remedy, connecting their own ecosystem of tools and services to those of their customers, service providers, vendors, and other external organizations. 

Their customers include large enterprises such as Bayer, Volkswagen, and OP Financial Group, as well as Service Providers like CGI, CDW, and Cognizant.

LongDescription

Access Controls/Permissions

Real Time Monitoring

Integrations Management

Activity Dashboard

Reporting & Statistics

Multiple Data Sources

Dashboard

Metadata Management

Reporting/Analytics

Monitoring

Web Services

Data Management

Search/Filter

User Management

Data Synchronization

Real-Time Updates

Third-Party Integrations

Data Mapping

Support Ticket Management

Pre-built Connectors

Problem Management

Configuration Management

Incident Management

Inventory Management

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

51-200

201-500

501-1000

1000+

ONEiO

In Person

Live Online

Webinars

Documentation

US Dollar

TeamDynamix is a no-code, cloud-based IT Service Management (ITSM) and Project Portfolio Management (PPM) platform with enterprise integration & automation. 

Whether you are just starting out with ITIL or a best-in-class ITIL shop, the platform can easily be configured to adapt to your needs and methodology – without coding.  We offer a full-service white glove implementation team so you do not need to contract with a third party.  

By providing white-glove service at a lower cost, we can help our customers get up and running quickly with key areas such as a self-service portal, knowledge base, IT asset management, change management,  and automation. 

With a no-code platform, customers will benefit from low admin overhead, and the ability to easily configure forms, fields, workflows, and automation without the need for technical resources.  

Easily spin up new applications for other groups such as HR, Marketing, Legal, Operations, & Facilities.

ONEiO vs TeamDynamix

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons