CharityTracker vs TrialWorks

CharityTracker has 1007 reviews and a rating of 4.52 / 5 vs TrialWorks which has 82 reviews and a rating of 4.35 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.52 / 5 (1,007)

4.35 / 5 (82)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

January 6, 2021

October 19, 2020

Pros/Cons

  • Pros

  • The ease of use is outstanding and the customer service is AMAZING

  • Ease of use and kindness of support team are nice. Reporting is fairly robust. Pretty easy to navigate.

  • Cons

  • There really isn't anything I dislike other than sometimes it can be slow between screens.

  • How complex it is for new staff to learn, but I suppose there isn't really any avoiding that with such an in depth system.

  • Pros

  • Easy to use and reliable. I also like the up to date programs on the desk top

  • Amazing capabilities. When you put good information into the system, you get great results out! Makes my job much, much easier. It's the best legal system I've used in almost 10 years!

  • Cons

  • some features are a little cumbersome, but that's just the nature of a relational database

  • There is a learning curve to understand the software. I wish the IOS program was much more powerful and useful. I wish the intake wizard was more friendly and adaptable.

Pricing

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Pricing Guide

2020 Legal Software Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux