CharityTracker vs QuickBooks Online

CharityTracker has 1008 reviews and a rating of 4.52 / 5 vs QuickBooks Online which has 4201 reviews and a rating of 4.27 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.52 / 5 (1,008)

4.27 / 5 (4,201)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

January 27, 2021

March 1, 2021

Pros/Cons

  • Pros

  • The ease of use is outstanding and the customer service is AMAZING

  • Ease of use and kindness of support team are nice. Reporting is fairly robust. Pretty easy to navigate.

  • Cons

  • There really isn't anything I dislike other than sometimes it can be slow between screens.

  • How complex it is for new staff to learn, but I suppose there isn't really any avoiding that with such an in depth system.

  • Pros

  • This program has been easy to learn and saves me a ton of time. It is very organized and gets me paid faster with customers. Great program!

  • I love the ease of use of this program. I also really appreciate that I can pay most of my taxes by pressing a simple button. Their customer service is exceptional most of the time.

  • Cons

  • Some things still need a bit of development, like their banking integrations, these are sometimes troublesome to set up, but the support via online chat helps with that pretty quick.

  • It's not particularly intuitive and although the customer support is good it's not particularly easy to set up and use

Pricing

Pricing Range

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Advisor Recommendations & User Awards

FrontRunners

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2020

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux