Appy Pie vs Comm100 Live Chat

RATING:

4.6

(1355)

Appy Pie has 1355 reviews and a rating of 4.57 / 5 stars vs Comm100 Live Chat which has 106 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (1355)
4.7 (106)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 12, 2024
January 31, 2023
Pros/Cons
  • Pros

  • Very good team and support. A great solution to those who are on a budget but want a good mobile app.
  • I really like how you can make an app without coding. I like how you can create an app in 3 very easy steps.
  • Cons

  • Whilst using the platform there have been several problems with the customer service team where we’ve heard different stories about particular features.
  • As I said in the pro section, one restriction is the design features.
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  • Pros

  • In particular the new modern UI has been great.
  • There are definitely excellent tools in the market for chat support but for us Comm100 worked the best. We have expanded it to our intranet, agents and customers for communication.
  • Cons

  • Slight delay in sending a message in chat - not sure if it went and then seconds later the response will pop up.
  • There is a lack of themes and customization. It doesnt 't include templates for some rare cases which makes it less flexible in problem-solving.
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Pricing Range
N/A
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2021

Advisor Recommendations

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1 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos