Its technical support is readily available. The Customer service is very helpful especially in utilizing lead generation effectively.

I'm concerned about denser AI's  potential for bias amplification, lack of transparency leading to black-box decision-making, and it's impact on job displacement and inequality.

It gives me confidence that I can contact great technical support if I need help understanding the system.

The fact that Denser AI is swift and easy to use, is magnificent. My organization uses Denser AI.

The advanced search functionality, coupled with its ability to provide precise answers and cite source documents, has significantly enhanced our user experience.

My experience has been top notch and i will recommend business associates to give it a shot. I already recommended 6 of my close partners and they have very great experience as well.

It also reduces the act of guess work. Its very easy to navigate and above all, it saves cost as it has free trial.

I would say my overall experience with Denser AI was a smooth and user friendly one.

We are happy to integrate it into our product and will also looking into further extending it into other use cases.

Learning Curve: Acquainting yourself with all of its capabilities can be intimidating at first and require some patience and time.

Almost all of the offered features are great. It helped us a lot in supporting our customers, attracting leads to buy our products, and significantly increased our site's interactions.

I liked that Denser AI gives me accurate results for all my questions. Also, the UI/UX design is superb.

It enhances customer support and rejuvenate customers' interactions. It gives us 24/7 assistance, an excellent customer support and reduces cost of carrying out research manually.

Not to mention, technical support that is readily available for integration assistance, and customer service is helping me effectively utilize lead generation to attract more clients.

Everything has been very positive, organized and very helpful.

It was cool to use it too. I mean it helped me way more easier and at the same time was fun.

The real-time access to precise results via the search tool improved my navigation and my experience. The chat feature raises my satisfaction and engagement by offering specialized answers.

Great experience over all highly recommend this tool for businesses.

I love everything about them especially the comprehensiveness, accuracy, scalability, flexibility, and cost-effectiveness.

It is risky to have all your eggs in one basket.

I was satisfied with the precise and reliable responses provided by Denser AI, effectively addressing all my inquiries.

The customer support live chat from Live Help  is awesome. Quick response to your questions.

The ease of use, very easy to navigate with. Love how we can add candid response helps with quicker chats.

It is little bit difficult to apply roles to each agent.

Fast, reliable customer support for a reliable and lightweight tool.

More integrations, like phone system integration so when you are chatting your phone automatically does not ring or viceversa.

It was easily integrated in a Word Press site with a few clicks. There is a remote assistance feature where I can help the customer easily almost like I was there with them.

The analytics are great. I love that it serves as a comparison/confirmation tool for Google Analytics as well.

Ease of use and adaptability with our CRM. It gives customers an easy way to communicate with us how they want to.

There are very few things that we could complain about with the software.

And its all back up with excellent customer support.

I just started using this software and so far I like.

Live Help now is better value for money than others on the market, admin panel is reasonably easy. Instalation on the site was easy.

That it is very user friendly, easy to chat with customers who have questions. I like that a notification pops when a visitor comes.

The functions available are amazing and the support is perfection every time.

It is really easy to use. Visitors to our website can reach out to our support team and get a quick response to their questions.

I hate to have a extra chrome tab open and accidentally close it when working on my website and i close the chat out. Needs to have a Imac software like it is available for the Windows OS.

Good product should be backed by good team as well, and this is that good team.

Allows our customers easy access for help with issues that need to be resolved immediately. Love that customers can get on and just get help whenever.

It's been super easy to set up and get running.

The analytics, the integrations with your email and rep!!! He is the best. I highly recommend for anyone with customers.

Wow easy to use and great support. Our costumers are very happy about the service.

Bianca was able to point me in the right direction to correct a typing error in our email response when requesting a copy of the transcript. Excellent customer service and able to help right away.

Works effectively few issues, like detail is good for analyzing website performance.

There were a few issues at first with setting up alerts for pop ups and having some gone missing as dropped chats but this was at our end.

Very happy with this and would recommend others to consider it if they need a good chat program at a reasonable price.

We have used LHN now for over 1 year and we are absolutely satisfied with the product. Its ease of use and exceptional CS staff makes it a hands down winner.

User friendly and easy learn. Our costumers are very happy about the service.

A LiveHelpNow script had been changed which broke our use of it. Jamie spoke with her developers as we were chatting and had them correct it and re-release it.

It was easy to install and it was fairly easy to configure but the live support was great so getting configuration issues worked out was fast.

The features, very good, the agent was very helpful. I would like the survey to be shorter.

Customer service is outstanding. Any time I have needed their assistance, they have been great.

LiveHelp Now is an excellent way for our customers to reach us quickly and have their questions answered without having to pick up a phone and call our office.

US Dollar

Denser AI is an artificial intelligence-powered tool designed to enhance semantic search and chat capabilities on websites. This technology is aimed at companies looking to improve their website search functions and user interactions. By providing precise answers and citations, Denser AI minimizes the occurrence of hallucinations commonly found in other AI systems.

Key features of Denser AI include its ability to power semantic search and chat functions across entire websites. The system delivers accurate answers by citing source pages and documents, and offers both document search results and AI-generated responses. Denser AI provides continuous assistance, resulting in significant cost reductions compared to employing human agents.

In terms of use cases, Denser AI can transform visitor interactions through website chat, facilitating lead generation by collecting customer data. The tool can also assist in the creation of knowledge bases by explaining complex technical documents. Additionally, Denser AI analyzes documents to provide in-depth technical support, and offers compatibility with site scripts, REST, and GraphQL APIs.

LongDescription

Natural Language Processing

AI/Machine Learning

Chatbot

Chat/Messaging

Lead Capture

Natural Language Search

Starter
$19 Per Month 
2 DenserBot 
1500 queries per month 
Maximum of 100 docs/webpages or 50M doc storage per DenserBot 
REST Api 

***
Standard
$89 Per Month 
Details:
4 DenserBot 
7500 queries per month 
Maximum of 2000 docs/webpages or 1G doc storage per DenserBot 
REST Api 


Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

11-50

51-200

201-500

501-1000

Denser AI

LiveHelpNow provides omnichannel support solutions that give teams of any size the tools they need to drive an amazing customer experience. Software designed to meet all of your customer support, contact center, lead generation, and help desk needs.

With LiveHelpNow’s omnichannel capabilities, your team will be able to communicate with customers via any channel all while receiving one streamlined communication history. Communication channels include live chat, SMS text-to-chat, chatbots, Facebook messenger, email, and VoIP call.

Available tools include intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, email management, VoIP call management and more!

You’ll also get the most out of your existing tools by integrating with your CRM, CMS, knowledge base, and social media.

You can purchase knowledge base, live chat, and help desk applications on a standalone basis or bundled into one integrated help desk suite.

Quick, easy installation. No setup fees or contract. Free training and 24/7 support.

Trusted by over 8000 businesses worldwide.

Support Ticket Management

Engagement Tracking

Employee Management

Multi-Channel Marketing

Surveys & Feedback

Multi-Channel Management

Document Storage

Access Controls/Permissions

Transfers/Routing

IT Asset Management

SMS Messaging

Real-Time Monitoring

Customer Service Analytics

Workflow Configuration

Voice Mail

Customer Database

Offline Form

Automated Routing

Call Center Management

Data Import/Export

Promotions Management

File Transfer

Email Templates

Self Service Portal

Customer Experience Management

Help Desk Management

Screen Sharing

Mobile Access

Social Media Monitoring

Proactive Chat

Transcripts/Chat History

Performance Metrics

Multi-Channel Communication

Queue Management

Support Ticket Tracking

Role-Based Permissions

Client Portal

Social Media Integration

Real-Time Notifications

Email Management

Ticket Management

Event Triggered Actions

File Sharing

Alerts/Notifications

Reporting & Statistics

Knowledge Base Management

Network Monitoring

Website Visitor Tracking

Geotargeting

Real-Time Chat

Service Level Agreement (SLA) Management

Customizable Templates

Real-time Consumer-facing Chat

Inbox Management

Macros/Templated Responses

Interaction Tracking

Multi-Language

Alerts/Escalation

Customizable Branding

Reporting/Analytics

Remote Access/Control

Feedback Management

Customizable Forms

Social Promotion

Autoresponders

Tagging

Third-Party Integrations

Canned Responses

Live Chat

@mentions

Search/Filter

Real-Time Analytics

Performance Management

Activity Tracking

Single Sign On

Rules-Based Workflow

Call Routing

Workflow Management

Real-Time Reporting

Contact Database

Virtual Assistant

Customizable Reports

SSL Security

Communication Management

Customizable Fields

Configurable Workflow

Real-Time Data

Website Integration

Activity Dashboard

Widgets

Customer History

Customer Communication

Monitoring

Collaboration Tools

Contact Management

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Monthly Plan:

Live Chat: $ 21.00*
Email-Ticket Management: $ 21.00*
Knowledge Base: $ 21.00*
Call Management: $ 9.00*

More than 3 products = 30% reduction = $ 50.40* for all 4 modules

*Per agent

Denser AI vs LiveHelpNow

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