Love that I can aggregate all my logs from multiple AWS services (a large fleet of EC2 instances and thousands of Lambdas) in to a single log stream.

The ease of setup, especially on kubernetes, is outstanding. The web application features are rich and provide us almost all of the tools we need.

Easy to setup and use, and with the best pricing out of all logging services.

The customer support is attentive and helpful with any question.

The search engine is super user friendly and easy to use. It was a simple process to integrate with the existing code base.

Very quick setup on all platforms, especially Kubernetes. Solid UI, fast tailing of real-time logs, structured logging and good search capabilities.

It is also priced well for high volume. Lastly, it integrates well with other platforms, in particular the Heroku setup is really nice.

The ramp up experience has been pleasant and easy, and I love having very direct access to various parts of their team.

Ease of integration and ease of use  are the software's primary advantages.

It is a very robust software, allows to easily view the logs for debug complex applications. It has good functionalities like seeing the context of the logs.

The overall developer experience is good, and quite intuitive to build graphs and dashboards.

We have to restart at least one logspout container each 1-2 weeks. And there ARE NO ALERTS that things aren't ingesting properly.

Very fast search over terabytes of data. Easy to integrate with Slack and other tools.

There has not been much of cons for our use case but once I did feel there has been an issue with log ingestion where we missed some logs.

I didn't have any searchable log solution before, so it was the main benefit it provided us. The nice ui is good too.

We needed some way to have per-cluster views/searches, otherwise it would be very difficult to navigate.

So we use LogDNA to store all of those transcripts and when errors occur we can pull them up via LogDNA and debug what happened.

The indexing lag lately has been a bit high. Sometimes we get alerted to errors in Slack from our apps and it takes a few minutes before we can read the logs to see what happened.

It was a little difficult for us to set it up on elasticbeanstalk initially.

Easy to get up and running overall, especially on Kubernetes. Only two lines of code to implement and start seeing it on the LogDNA dashboard.

Customer support was very fast and accurate for what was requested.

We have tried many logging solutions out there in the market, but logdna was the cheapest, simple and best solution out there for logging.

The team is easy to work with and they have a great product.

In the recent release, there is some problem with the search it seems. Getting irrelevant logs.

The first impression with Papertrail is that it's pretty much completed and easy to use with simple steps for new users.

Free logging for our discord and other web scrapers. Use it to report any errors.

No built-in analysis feature, we have to export the log manually for analysis.

Quick and basic solution for centralized logging.

The ability to have multiple machines per host is really nice feature. Additionally, the ability to send errors by email, webhook or with any other integration is nice too.

Easy to integrate: It took only 30 minutes to integrate Papertrail with our application. There are step-by-step instructions to integrate Papertrail with your app in most web servers/frameworks.

We’re able to keep track of key transactions logging and debugging errors faster and more efficiently.

PaperTrail does the trick for log aggregation, it may not be quite as fully featured as others but the price makes up for it. For basic log aggregation it works well and has a decent search mechanism.

Papertrail helps solve the issue by providing a pipeline to a clean UI and tools to make it easy to debug and keep visibility of key application transactions.

It saves and shows logs according to your need, so it helps user saving lots of time and effort. The software is very useful and stable, so I would recommend this to others.

Helps consolidate logging in today’s containerized world.

This complaint is more about my own knowledge base and less of an issue with the software.

Good price, overall good general functionality. Product performs well and was easy to setup.

It’s cost structure was confusing at first and we spent our quota too quickly.

US Dollar

LogDNA is a cloud-based log management solution that enables DevOps and engineering teams to aggregate multiple system and application logs into a centralized platform. It provides various features including filters, search, timeframe search, views, alerts and graphs.


With the search functionality of LogDNA, users can search using standard terms, excludes and chained ANDs and ORs. Users can even search for specific fields and values from log lines and directly jump to specific time points through timeline search. It also lets users create alerts for specific events. LogDNA offers HIPAA compliance, which ensures a minimum of six years retention of audit log data. It provides integration with various applications such as Amazon EC2, GitHub, CircleCI, Slack, HipChat, PagerDuty and Zapier.


LogDNA provides services on a monthly subscription basis with the pay-per-GB pricing model.



LongDescription

HIPAA Compliant

Charting

Single Sign On

Event Logs

Audit Trail

Server Monitoring

Dashboard Creation

Real-Time Notifications

Threshold Alerts

Visual Analytics

Activity Dashboard

Alerts/Notifications

Data Visualization

Log Collection

Alerts/Escalation

Compliance Tracking

Reporting/Analytics

Remediation Management

Data Analysis Tools

Archiving & Retention

Server Logs

Search/Filter

Web browser (OS agnostic)

Windows 10

14-day free trial available on all new accounts, then:

COMMUNITY (Single user) = Free with no retention

PROFESSIONAL (Up to 25 users) = Plans with 3, 7, 14, or 30 day of retention. Prices are $0.80/gb (3-day), $1.05/gb (7-day), $1.30/gb (14-day), and $1.80/gb (30-day). Minimum fee of $10 for 3, 7, and 14 day plans and $50 for 30 day plan.

ENTERPRISE (Unlimited users) = Contact Sales for custom plans for multiple organizations, Variable Retention, Kubernetes Enrichment, SSO & SAML, and HIPAA Compliance.

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Mezmo

In Person

Live Online

Webinars

Documentation

Videos

Papertrail is a cloud-based log management solution that helps businesses consolidate and monitor application logs, text log files and Syslogs. Supervisors can detect anomalies within system activity and application performance and receive real-time summaries with detailed timestamps, graphs and charts to initiate troubleshooting processes.

Papertrail’s built-in search functionality utilizes query syntax methodology to filter data across multiple sources, including applications and servers. Administrators can configure role-based permission levels and access rights, restricting specific users to view, edit or delete information. Additionally, users can configure automated backups and store data archives on a centralized platform.

Papertrail comes with an application programming interface (API), which allows businesses to integrate the system with several third-party solutions, such as Slack, PagerDuty, Librato and more. It is available on monthly subscriptions and support is extended via email.

Monitoring

Application Management

Performance Metrics

Diagnostic Tools

Network Monitoring

IP Filtering

Log Analysis

Activity Monitoring

Log Rotation

Real-Time Monitoring

Anomaly Detection

Reporting & Statistics

Correlation Analysis

Audit Management

Log Parsing

Pattern Detection and Recognition

$7
1 GB/month
1 week search
1 year archive

$18
2 GB/month
1 week search
1 year archive

$35
4 GB/month
2 weeks search
1 year archive

$75
8 GB/month
2 weeks search
1 year archive

$150
16 GB/month
2 weeks search
1 year archive

$230
25 GB/month
2 weeks search
1 year archive

Mezmo vs Papertrail

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