It's not difficult to utilize and to sort out. SurveyLab gave a wide scope of choices and an unmistakable outline of the relative multitude of gathered outcomes.

Great value for money thanks ease of use and ease of multilanguage setup/translation.

Great bit of kit, good alternative to Surveymonkey.

It's ideal for business/agency of my size which can't invest in full enterprise kit (why would I want to!?).

They were fantastic about working with us to deliver projects within our budgets, and offered the most competitive pricing of any provider we talked to.

Depending on the sample you are trying to achieve, the limit of 1,000 respondents for their basic plan could be considered low.

Mysurveylab.com customer support is outstanding. They answer is always quick and to the point.

Excellent  software supported by good customer service.

SurveyLab have demonstrated to be a great solution, as well as a terriffic business partner solving our business needs and supporting our business model. They are always flexible and open to help.

I've found it as an alternative to SurveyMonkey with a better pricing plan. Does everything the other one in a good way.

The software was quickly adopted by our agents and the supervision was made easy because of the great backend structure.

Being able to collabortate with other users on a survey was quite nice as well.

The survey designer was very easy to use and I especially like how the matrix question formatting looks. From a user perspective, the mobile experience is great.

SurveyLab is intuitive and easy to use. It has all the features needed for designing a good survey.

This app is easy in use, the interface is user friendly and the support is very kind and helpful.

It's easy to use and to figure out. It gave a wide range of options and a clear overview of all the collected results.

I can't find any cons except it' only sometimes hard to find some features.

The support team is helpful and responds fast. They can provide their own panel of respondents which was extremely helpful.

The robust of the platform, API integration and good capabilities to c8stom surveys.

No automatic saving of changes that can be forgotten.

I have a great experience of use and our customers too. We don't have problem with the availability, we can to implement surveys for different uses cases, personalizations and integrations.

I was searching for a choice to Google Structures, in order to champion from the group, and MySurveyLab worked effectively.

Excellent product and Wonderfully attentive Service.

There were a hiccup during the running of the survey due to a platform update, which did cause the survey to stop functioning.

I tested 7-8 tools before choosing SurveyLab and i found it one of the best tool that comply with GDPR.

The diverse question options this site provides, as well as a structured analysis report. I also loved that this site allowed question-jumps (logic) because most other sites don't offer that for free.

Pages took a little longer to load over the school wifi network, not sure if it is a bandwidth issue.

I had small problem with question number manipulation, it is manageable but took some time. Beside that I do not see any cons.

Overall we will be using the product again for our next campaigns and we highly recommend it to other companies.

Easy to use,  diverse question options including great ranking question.

In addition, customer support on projects was almost always within 24 hour turnaround, and extremely communicative. We've had a great experience so far.

They most i like about Mysurveylab is that they allow you to create a survey very easily and their support team is very responsive.

If you are on a basic subscription ($99 p/m) you will be charged $0.15 per response over 1000 even though you are technically buying the audience from SM.

Its great features and simple design make Survey Monkey the best option to build customized surveys with a professional look and feel.

This software offers the fantastic ability to reach customers and learn without the expensive of an outside firm. Reaching our audiences has been relatively easy with the help of customer service.

Good option to use if you're looking to gauge opinions from surveys. This is a relatively easy tool to use, and the base features are adequate.

I love the Survey Monkey software when I am taking surveys. They are much easier and faster to use when compared to other survey software.

Overall very good and especially the effort and follow up from the audience customer service team.

I love how customizable this is. I love creating surveys and keeping track of the responses. This helps our company improve by listening to our employees suggestions.

Honestly, my experience with survey monkey has been very good. They have mastered the art of surveys, and I've had great interactions with tech support.

I know that sounds terrible, but with so many free options for software and applications online today, it does hurt to pay.

It's a great survey & marketing tool -- the templates and sample questions are also very helpful when getting started and it's very easy to use.

I love the ability to survey a wide spread of respondents and the capability to choose a variety of demographics, such as education, job industry, marital status, etc.

I like that this software is easy to use and is an excellent tool for gathering data on customers, as well as for getting feedback from customers.

We tried Audience recently and were eager to see the reliability of the data.

It’s also for great brand recognition so others are used to and comfortable using it. I like how easy it is to go back and change answers.

Pricing is a bit steep for a small non-profit on a limited budget. Otherwise it meets our expectations.

It was a great product, it may even be great now but I prefer other products.

It helps us make sound decisions based on the responses we get. However, the cost is relatively high since we are a relatively small business, but it is helping us grow in the right direction.

In addition, the analytics provided by SurveyMonkey allows us increase our efficiency and effectiveness in our decision making.

Ease of use, excellent customer service, quick survey response collection.

As i mentioned SurveyMonkey Audience helps me greatly. It offers me to create survey and stay employees confident.

Limited data analysis capabilities. No integration with other third-party services.

From the head of my mind I honestly can't tell. I guess sometimes its a bit laggy/slow, but maybe thats up to our bad connection.

The flexibility in what even the basic account is able to do is amazing.

Easy to use, quality survey product with useful guidelines and great customer service. The Audience tool is a cost-effective way to recruit a high-quality target audience.

Over all I would recommend this to users who are looking to create a 1 time survey or max of 3 because of the ease and functionality of it. Simple to use and User friendly.

I don't like that there is no Google integration or synchronization.

It was easy to use, fast to get results, we ended up getting more respondents than we paid for, but in the end, based on inadequate reliability scores and hard to believe data, it was unusable.

I like SurveyMonkey because you can use it to collect different types of data. It offers many ready templates that you can customize to collect the appropriate data.

You get the best value at lowest cost. A massive force of respondents.

SurveyMonkey is super user friendly, even though you have never made any questionnaire before. More than that, being online and free.

Survey Monkey was super easy to build feedback surveys in. It had a fairly robust set of question types and features.

Overall the product is good and most importantly it is very cost effective. You can get a survey filled in by plenty of people within an hour or so after the survey is published.

For new business clients this has been an invaluable tool to get quick answers, test creative ideas and gain useful insights.

US Dollar

SurveyLab is a cloud-based survey solution that caters to businesses of all sizes across various industries. It enables users to build satisfaction surveys, conduct market research and gather employee feedback.


SurveyLab offers built-in survey templates that users can configure with a variety of question types, question logic, colours and company branding. Survey results can be exported into Excel, Powerpoint and PDF formats. SurveyLab also supports multiple languages, multiple user accounts and closed-loop processes.


Integration includes applications like Zendesk, Cint, LiveChat, Salesforce, Google Analytics, webhooks and more. SurveyLab offers access to online research panels that are ISO certified and designed according to industry standards. Security features include SSL data encryption and event logs for audit purposes.


SurveyLab offers services on a monthly subscription basis that includes support via phone, email and online chat.

LongDescription

Commenting/Notes

Real Time Analytics

User Research Analysis

Surveys & Feedback

Site Intercept Survey

Test Scheduling

Text Analysis

Presentation Tools

Text Fields

360 Degree Feedback

Skip Logic

Customizable Reports

Access Controls/Permissions

URL Customization

Customer Segmentation

SMS Messaging

Progress Tracking

SSL Security

Mixed Methods Research

Single Sign On

Face-to-Face

Conditional Logic

Communication Management

Customer Database

NPS of Customers

NPS Survey Structure

Rater Selection

Customizable Fields

Collaboration Tools

Churn Management

Full Text Search

Data Import/Export

Randomization

Offline Access

Pulse Surveys

Quantitative Analysis

Assessment Management

Self Service Portal

Email Distribution

Time Limits

File Storage

Email Marketing

Statistical Analysis

Mobile Access

Multi-Channel Data Collection

Survey/Poll Management

Real Time Data

Performance Metrics

Qualitative Comparative Analysis

Question Piping

Annotations

Multi-Channel Communication

Complaint Monitoring

Automatic Grading

Benchmarking

Question Library

Self Assessment

Question Branching

Social Media Integration

Real-Time Notifications

Email Reminders

Email Management

Website Integration

Online Tests

Video Support

Event Triggered Actions

Visual Analytics

Response Validation

Response Quotas

Alerts/Notifications

Autofill

Reporting & Statistics

Customizable Questions

Segmentation

Data Visualization

Reminders

Customizable Templates

NPS of Employees

Live Results Sharing

Dashboard

Multiple Question Types

Online Polling

Multi-Language

Ratings/Reviews

Real Time Reporting

Support Audio/Images/Video

Customizable Branding

Panel Management

Reporting/Analytics

Anonymous Feedback

Weighted Questions

Q&A Management

Widgets

Paper-Based

Campaign Analytics

Trend Analysis

Feedback Management

Customizable Forms

SurveyLab provides subscription plans to suit everyone needs. Prices range from $49 a month. Students get 50% off. Test any plan for 14 days for FREE.

Starter: $49/month includes 1000 responses per month.

Standard (for small companies): $99/month includes 2500 responses per month.

Professional (for professionals and mid-size companies): $249/month includes unlimited responses.

Enterprise plans are also available with unlimited responses included. Contact SurveyLab for a pricing quote.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

SurveyLab

In Person

Live Online

Webinars

Documentation

Videos

SurveyMonkey Audience is a market research solution designed to help businesses collect customer data using surveys and analyze results to streamline decision-making processes. Managers can add custom screening questions to target specific audiences. 

SurveyMonkey Audience allows organizations to create survey templates to measure brand's health, gain insights into customers' behavior and track market trends. Businesses can utilize tools such as custom reporting capabilities, filtering and cross-tabulation to analyze results in real-time. Additionally, marketers can choose demographics including gender, age, region and more for targeting audiences.

Using SurveyMonkey, businesses can track their brands against competitors on a unified platform. Pricing is available on request and support is extended via online measures.


SurveyLab vs SurveyMonkey Audience

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons