If you are on a basic subscription ($99 p/m) you will be charged $0.15 per response over 1000 even though you are technically buying the audience from SM.

Its great features and simple design make Survey Monkey the best option to build customized surveys with a professional look and feel.

This software offers the fantastic ability to reach customers and learn without the expensive of an outside firm. Reaching our audiences has been relatively easy with the help of customer service.

Good option to use if you're looking to gauge opinions from surveys. This is a relatively easy tool to use, and the base features are adequate.

I love the Survey Monkey software when I am taking surveys. They are much easier and faster to use when compared to other survey software.

Overall very good and especially the effort and follow up from the audience customer service team.

I love how customizable this is. I love creating surveys and keeping track of the responses. This helps our company improve by listening to our employees suggestions.

Honestly, my experience with survey monkey has been very good. They have mastered the art of surveys, and I've had great interactions with tech support.

I know that sounds terrible, but with so many free options for software and applications online today, it does hurt to pay.

It's a great survey & marketing tool -- the templates and sample questions are also very helpful when getting started and it's very easy to use.

I love the ability to survey a wide spread of respondents and the capability to choose a variety of demographics, such as education, job industry, marital status, etc.

I like that this software is easy to use and is an excellent tool for gathering data on customers, as well as for getting feedback from customers.

We tried Audience recently and were eager to see the reliability of the data.

It’s also for great brand recognition so others are used to and comfortable using it. I like how easy it is to go back and change answers.

Pricing is a bit steep for a small non-profit on a limited budget. Otherwise it meets our expectations.

It was a great product, it may even be great now but I prefer other products.

It helps us make sound decisions based on the responses we get. However, the cost is relatively high since we are a relatively small business, but it is helping us grow in the right direction.

In addition, the analytics provided by SurveyMonkey allows us increase our efficiency and effectiveness in our decision making.

Ease of use, excellent customer service, quick survey response collection.

As i mentioned SurveyMonkey Audience helps me greatly. It offers me to create survey and stay employees confident.

Limited data analysis capabilities. No integration with other third-party services.

From the head of my mind I honestly can't tell. I guess sometimes its a bit laggy/slow, but maybe thats up to our bad connection.

The flexibility in what even the basic account is able to do is amazing.

Easy to use, quality survey product with useful guidelines and great customer service. The Audience tool is a cost-effective way to recruit a high-quality target audience.

Over all I would recommend this to users who are looking to create a 1 time survey or max of 3 because of the ease and functionality of it. Simple to use and User friendly.

I don't like that there is no Google integration or synchronization.

It was easy to use, fast to get results, we ended up getting more respondents than we paid for, but in the end, based on inadequate reliability scores and hard to believe data, it was unusable.

I like SurveyMonkey because you can use it to collect different types of data. It offers many ready templates that you can customize to collect the appropriate data.

You get the best value at lowest cost. A massive force of respondents.

SurveyMonkey is super user friendly, even though you have never made any questionnaire before. More than that, being online and free.

Survey Monkey was super easy to build feedback surveys in. It had a fairly robust set of question types and features.

Overall the product is good and most importantly it is very cost effective. You can get a survey filled in by plenty of people within an hour or so after the survey is published.

For new business clients this has been an invaluable tool to get quick answers, test creative ideas and gain useful insights.

Ease of use to start a questionnary. You don't have to wait for a validation or confirmation.

Our intentions where quickly understood and integrated into the software nicely.

Great value for the money, support is perfect, tool that covers exactly the needs we had for our employee survey.

I always receive rapid and knowledgable responses from the support team: they are always on hand to offer insights and help improve the quality of the surveys.

Very flexible (types of questions, adding options and images). The questionnaire was intuitive and easy to use.

We still need extra tools for reporting, so the output is not always suitable for us and there are limits on the respondents, which is sometimes a problem for us.

I don't really have experienced anything negative yet.

And if you have a problem, there is a fantastic help desk that you can always email and call. And they stay polite and patient, even you frequently have contacted them.

Nice, easier to make survey than with other survey platforms I tried.

Consumer research on the knowledge and appreciation of a new healthy food guide.

Great customer services, prompt responses and always willing to help. Very good value for the invested money.

Everything has worked as expected - great features, easy to use, easy to find guidance.

Of course we highly appreciate the features to manage imports/exports of data in bulk and the different distribution channels and possibilities, even to be able to link surveys in between them.

This software has a tremendous amount of features which makes it possible to create a completely customized survey. The customer service is also great.

If I want send a mailing from CheckMarket to track the surveys, it might come in the spam inbox.

We also appreciate the notification feature that can be based on various conditions, we love the easy buildable online dashboards, easy filter.

I just proposed to develop multi-waves evolutions in the reporting (but helpdesk gave me a solution I'll try).

Reports do not show the question variable names - this is a problem when there are two or more subsets of respondents who are asked the same questions.

Easy to use and great customer service (research team).

Lot's of answers you can find in the Help function.

Great help function and if I have a question I can call someone who explains it in a clear way and fast.

It's easy to use and the customer support is amazing and fast (even when you're using the trial version). There are no pushy sales people involved and the pricing is super simple.

Pro's: Good service, wide range of possibilities, easy to use graphic exploration of your temporary data. Very good integration with SPSS / CSV files.

The difficulty to change the lay-out of questions and the invitation mail. There are some buttons, but the options are limited.

US Dollar

SurveyMonkey Audience is a market research solution designed to help businesses collect customer data using surveys and analyze results to streamline decision-making processes. Managers can add custom screening questions to target specific audiences. 

SurveyMonkey Audience allows organizations to create survey templates to measure brand's health, gain insights into customers' behavior and track market trends. Businesses can utilize tools such as custom reporting capabilities, filtering and cross-tabulation to analyze results in real-time. Additionally, marketers can choose demographics including gender, age, region and more for targeting audiences.

Using SurveyMonkey, businesses can track their brands against competitors on a unified platform. Pricing is available on request and support is extended via online measures.


LongDescription

Real Time Analytics

Surveys & Feedback

Customizable Reports

Face-to-Face

Statistical Analysis

Survey/Poll Management

Real Time Data

Benchmarking

Survey Sample Management

Customizable Templates

Panel Management

Reporting/Analytics

Paper-Based

Feedback Management

Survey Builder

Multi-Channel Distribution

Phone-Based

Email/Help Desk

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

SurveyMonkey Audience

In Person

Live Online

Webinars

Documentation

CheckMarket is a cloud-based survey tool that caters to small, midsize and large enterprises, as well as government agencies. Primary features  include survey creation, distribution channel management, reporting, user notifications and white labelling.


The survey creation module allows users to create, edit and conduct surveys in various languages. Users can customize respondent surveys based on previous survey responses, gender, language and more. The distribution module allows users to collect responses via email, social media, Slack, text messages, telephones or kiosks.


Users can view reports in their dashboard or extract reports with charts in Microsoft Excel, Word and PowerPoint, as well as PDF, SPSS and more. CheckMarket offers integration with Salesforce, Zendesk, Slack and Zapier, as well as social media sites such as Linkedin, Facebook and Twitter.


CheckMarket is available with per survey and subscription-based pricing options. Support is offered via email, phone, chat and through a knowledge base.



Site Intercept Survey

Multi-Channel Management

Text Analysis

360 Degree Feedback

Skip Logic

Performance Management

Access Controls/Permissions

URL Customization

Customer Segmentation

Progress Tracking

SSL Security

Sentiment Analysis

Conditional Logic

NPS of Customers

NPS Survey Structure

Rater Selection

Customizable Fields

Data Import/Export

Randomization

Pulse Surveys

Self Service Portal

Email Marketing

Multi-Channel Data Collection

Performance Metrics

Question Piping

Call Reporting

Complaint Monitoring

Question Library

Performance Review Management

Question Branching

Social Media Integration

Real-Time Notifications

Email Reminders

Email Management

Response Validation

Activity Dashboard

Response Quotas

Alerts/Notifications

Customizable Questions

Segmentation

Continuous Feedback

NPS of Employees

Dashboard

Multi-Language

Real Time Reporting

Support Audio/Images/Video

Customizable Branding

Anonymous Feedback

Customizable Forms

Data Analysis Tools

Negative Feedback Management

Action Management

Third-Party Integrations

Mobile Survey

Search/Filter

Simple pricing based on volume of respondents. All plans include unlimited users and all features.

SurveyMonkey Audience vs CheckMarket

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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