All Facebook Business Suite Reviews
1-25 of 119 Reviews
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Josip
Verified reviewer
Sports, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2022
Spent less time doing more on Facebook
Overall experience is good and I recommend everyone to use Business Suite because it is a time saver, gives you a more clean dashboard and you can concentrate on important data and create new engaging content more easily.
PROSBusiness Suite is a great tool for every Facebook page owner. It offers a clean, modern-looking dashboard that is full of all kinds of information such as a quick overview of the latest posts, how big was the reach, how many people were engaged, commented, and a lot more. My favorite features are Planner and Insights. The planner gives you a nice calendar view where you can easily see the whole picture much easier, schedule your posts for later, and manage running ads and dual publishing on a connected Instagram account which is a nice time-saving feature. What I like about Insights is that there are some nice graphs representing your audience and you can even monitor your competitors and how many new likes they got in some time, how many posts they created, and so on
CONSAll those features are nice to have but I experienced a lot of time slowness in the whole dashboard and a lot of waiting for the load to complete. Also, I must mention that Facebook (Meta) loves changing stuff regularly and that can cause some features to disappear without proper notice or given alternatives. When something breaks you get a generic error message. I tried contacting support a few times and although they were fast on response time, they weren't of much help.
Phil
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed February 2023
"Streamline Your Social Media with Facebook Business Suite: A Comprehensive Review"
Facebook Business Suite is a great tool for businesses to streamline their Facebook and Instagram presence. The software lets businesses manage their social media presence in one place with scheduling and publishing, advertising, and analytics. Businesses save time by not switching platforms.Before utilizing Facebook Business Suite, examine its drawbacks and price. The platform has extensive advertising possibilities, but firms may need a large expenditure to get results. The program only supports Facebook and Instagram, so businesses with other social media accounts must handle them independently.Consider Facebook Business Suite's learning curve. For small businesses or those new to social media marketing, the platform can be intimidating.In conclusion, Facebook Business Suite can help businesses streamline their Facebook and Instagram presence, but it's vital to weigh the pros and downsides before signing up.
PROSSimplifies social media management by bringing multiple pages and accounts into one platform.Provides analytics and insights for businesses to better understand their audience and track their results.Offers the ability to schedule and publish content, respond to messages and comments, and run advertising campaigns across both Facebook and Instagram.Integrates with other tools such as Shopify and Google My Business, making it easier to manage a company's online presence.
CONSLimited to Facebook and Instagram only, so businesses that have a presence on other platforms will still need to manage those separately.Some features, such as advertising, may require a significant budget to be effective.The platform can be overwhelming for small businesses or those new to social media marketing.
Mitchell
Accounting, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed April 2022
Need to be able to assess rejections
My overall experience is highly mediocre. People are scared of account bans and need to have transparency. They just want to run ads.
PROSThe best thing is the business settings and privileges. Even though many have a difficult time understanding it, once you get the hang of it, it's not too bad.
CONSThe issue with business suite is simply support. We should be able to talk to someone directly over the phone and given a support number with people who have complete transparency and power over the ad account. Targeting options now also need to be improved. Stop removing targeting options from advertisers. Make it more granular, more manual, give more control.
Rita Carla Francesca
Verified reviewer
Publishing, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2024
Great tool for managing your Meta business accounts
What I like most of Business Suite is that I can manage all my Facebook pages and my Instagram profile with a single tool.
CONSSometimes the messages in the mobile app are not updated, and the notifications don't appear in real time, but only hours later.
Domingo
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed July 2022
Facebook Business Suite and also Instagram
If you configure your accounts since beginning in a good way your whole business will be at good health.
PROSStay organized with multiple accounts. Link and Manage ads for Facebook business and Instagram business within same place. Review inbox messages at the same time from both platforms FB / IG. Free, you can manage a lot of features to get a decent campaign at FB / IG at the same time and even the addition of Whatsapp. Really good way to manage and order admins, group accounts and assets, pixels for websites, ad accounts, assign people to specific resources, payment methods and more.
CONS"Audiences" are being reduced by Facebook and your targeting options for niche products or certain groups could be hard to be reached. Customer support is really annoying, concierges never have common sense and do any analysis of what is happening with ads, images or whatever is happening. Customer support takes so long to respond to you at least a week, that will cause a problem with your client if you are an agency, if you are independent is very stressful know that you are wasting time with an ad if it is time sensitive. If as an agency you pay multiple clients can't divide the invoice into that many accounts, or at least get their accounts mentioned, but you can have a list of every single ad mixed all together.
Jessie
Verified reviewer
Utilities, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed December 2023
Good Tool for Social Management
Overall the business suite does what I need it to do. Sometimes it can take a little bit to get where I need to, I can go in circles. You'll definitely want to make sure that anyone who has access knows what they're doing, if they get to poking around it could be problematic. For being free it's a great software for those who may not want to pay for an extra management software. I use just strictly this for several pages that I manage.
PROSEverything is in one spot and scheduling/responding to social posts and messages is easy.
CONSSometimes the app can be a little lacking compared to the desktop version and the desktop can get a little cumbersome.
Muhammad Aamer
Verified reviewer
Real Estate, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2023
Facebook Business Suite is revolutionary Business suite for online marketing
Overall Facebook Business Suite looks like unbeatable marketing system why because there is everything you need for your business to reach to the target audience. The pricing is kinda good the audience selection and filtering is way better now and improving the content management is highly appreciated.
PROSI like most of the things about Facebook Business Suite but one thing i like the most is when iam create a ads campaign. I mean their is a lot of options which let's you and helps you reach to your targeted audience and then the way you can preview and create the ad is great also the post editing after launching he campaign is super helpful
CONSThe thing i do not like about Facebook Business Suite is that if you are a traveler it is sometimes very hard for you to use it because if you use a different device from a different location they will block your account straight away without contacting you or allowing you then instantly to get access to so that process of support is a delayed process which is something if you face is bad but mostly this is not the case with everyone.
Anonymous
1 employee
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed November 2023
If you are an SMM, you should have Facebook Business Suite.
I appreciate its user-friendly interface and effective social media management capabilities. However, some encounter challenges, including compatibility issues... :) :) :)
PROSFacebook Business Suite is a tool for businesses to easily manage their presence on Facebook and Instagram. users can schedule posts, manage messages, and access insights for both platforms in one place. it simplifies ad campaign management, offers cross-platform posting, and allows users to set different access levels for team members. finely its also a mobile-friendly.
CONSface compatibility issues on some devices.
Cory
Hospitality, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
Good program but use in conjunction with others
Use it all the time with very little issue. Good but not great. Certain aspects are very good but partnering it up with a program like Hey Orca makes for the best experience.
PROSHas very good reporting and scheduling tool is easy to use.
CONSCan be a little cumbersome to use. Scheduling for example I would use other programs such as Hey Orca. Very good reporting system though and great at managing multiple accounts. So the best case is to partner it with other software to make foe the best experience.
Nath
Verified reviewer
Leisure, Travel & Tourism, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2023
A great professional tool
If you have a business that uses Facebook or Instagram as a page to interact and get closer to your community, Facebook Business Suite is an essential tool! It's worth taking the time to learn how to use the tool better.
PROSthe tool is great and I use it mainly for scheduling publications and little for making announcements, but I know that there are several features for account management and, today, it is a huge facilitator for business
CONSPerhaps because it offers a range of options and customizations in advertisements and other functions, the tool has become very complex and difficult to manage for those with small businesses. After spending a lot of time, I understand how it works and this makes many people give up in the process, missing out on great opportunities. Who knows, maybe if they released a simplified version.
Awan
Marketing and Advertising, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2022
Social Media Management Tool- Best and Free Tool
My overall experience with Facebook Business Suite remains very good. I am still using it for scheduling my posts on Facebook and Instagram.
PROSFacebook Business Suite is one of the best social media content publishing and scheduling tool. It is available on every Facebook page's option. You can easily publish and schedule your posts on Facebook and Instagram at the same time. You can also publish and schedule your stories on fb and Instagram at the same time. The most important benefit of this tool is that it is totally free to use. And you can also make analytics report for the clients. Not only limited to this, you can run paid campaigns through this tool as well. I totally loved it.
CONSFacebook Business Suite can only publish and schedule on Facebook and Instagram. It don't have options to handle other social media platforms like LinkedIn, Twitter, etc. If you want to publish your content on social media platforms other than Facebook and Instagram then you have use any other tool for it.
Marisa
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed April 2022
I know Meta is coming but support needs to be available now
It is a love-hate relationship. It is necessary to use the Facebook Business Suite to advertise on Facebook and/or Instagram but some elements are easy to understand and some are very confusing. An improved support capacity would be very helpful.
PROSEasy to use even from a mobile phone to manage our clients' and our own social media accounts. Publishing and boosting posts are straight forward even for multiple accounts. The statistics are helpful to make decisions related to future posts.
CONSManaging ads can be difficult at the beginning and the support is close to not existing. Limited capacity to schedule posts in advance, like 3-6 months. Hard to recover accounts if they are restricted for sometimes unknown reasons. Very annoying.
Ahmed
Verified reviewer
Civil Engineering, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2023
It is much better and easier to manage my page through this application
A unique and deserving experience, many features have become available that make online work much easier
PROSEase of use, the ability to control more than one account, knowing the average page performance over time, to control publishing throughout the week and month
CONSIt needs some updates regarding the status of the order, as sometimes the recorded data disappears and it is difficult to recover it
Roger
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
The best marketing available!
It's an absolute necessity to my business. It's responsible for a large proportion of my sales and exposure.
PROSIt's very easy to advertise your business and allows you to affordable reach thousands of ppl in areas that you chose to target.
CONSThere is nothing I would change. They've been around long enough to practically perfect the software!
Reason for choosing Facebook Business Suite
Manage and market multiple business ' from one application. It's a money maker!
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed March 2022
Facebook Business Suite is what you would expect from Meta
For our business, it's a necessity because we want to advertise our services on Facebook and Instagram. Still, if there was any competitor that could offer a similar service and audience, we would switch as soon as possible.
PROSThe fact that we can advertise our services for free and optionally pay ads.
CONSThe customer service is the worst of any software we've ever used. We get a response multiple weeks after sending a request, if we even get a response.
Shanna
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed April 2022
Great way to build social media presence
This tool has been great for integrating social media posts and connecting to other sites as well. Can easily schedule posts in advance so it's easier time management. Also integrates well with websites and Instagram accounts automatically if set up right
CONSReaching anyone for help is near impossible if you have any problems with your account
Anonymous
501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2022
Facebook Business Suite
This software is amazing, it makes my work easier, I like it and recommend everyone who runs social media accounts to use it.
PROSFacebook Business Suite is a great software to manage my business pages on social media like Facebook and Instagram. It is easy to use, and functional, you can use it from any device that you have.
CONSIt takes me a little while to understand how it works, otherwise, it is a really good app.
Rilwan
Media Production, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2023
Best at what it provides
The marketing department does a lot of our marketing on instagram and Facebook. The ads are promoted using the Facebook business suite and the different features on the platform makes it easier to get a good return on the money spent on the marketing.
CONSThe steps involved before a campaign is launched can be overwhelming and sometimes not straightforward.
Klodian
Mechanical or Industrial Engineering, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Page manager
Excellent
PROSI loved everything about it. It helped growing the business.
CONSI would liked a more light version , in mid range phones it gets stuck sometimes.
Anonymous
11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2022
Facebook Business Suite review
It is a useful tool that allows businesses to manage their Facebook social media pages, keep track of insights and create ads. It saves time because you can schedule posts and it allows you to post on both Instagram and Facebook simultaneously.
PROSIt allows me to manage my facebook business page and link it with Instagram.
CONSI don't like that the uploading of videos can be very slow.
Kudzai
Verified reviewer
Construction, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Proud review
The fact that all the companies accounts are connected. You can post once to all your social media accounts. How cool is that ??!!
CONSThat they haven’t adjusted the automatic picture resizing to fit all social media posts but that’s not an issue to worry about because it gives you the ability to post the actual quality you want the world to see.
Reason for choosing Facebook Business Suite
It’s easy to use, all inboxes in one section is something to really consider when getting these apps. An app is supposed to make your life easy and Facebook Business Suite gives that in abundance.
Sercan
Construction, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed February 2024
It is a platform that allows businesses to manage their business pages on Facebook.
Business owners can promote their businesses, interact directly with their customers, and reach more potential customers through Facebook Business
CONSI think it is necessary to campaign to support small businesses.
Enes
Information Technology and Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed June 2022
Facebook Business Suite Review
Thanks to reporting and statistics, I can create a strategy for myself by looking at the data. This is my favorite feature.
CONSThere is no feature that I dislike the most. The fact that it is both convenient and inexpensive makes the application stand out in its field.
Tara
Hospital & Health Care, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2022
Amazing for engagement use!
It would have to say it has been great using Business Suite. They just recently did an upgrade to it to enhance features too!
PROSWe use this product to help with job listings, and for patient engagement for our business! It works amazing for both, and have success in both hiring and communicating with patients.
CONSIt took a little time to figure out how to use all the functions of business suite, but once I got the hang of it, it wasn't so bad.
Brittany
Leisure, Travel & Tourism, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2022
FaceBook Business Suite
FaceBook Business Suite is instrumental for growing my side gig.
PROSAutomatic posts, page insights, and advertising provided by this software has helped my small business/side gig grow more then I could have imagined.
CONSThese software is necessary to grow your small business. The only problem is that the advertising comes with a cost, but it’s worth it.