Customization options are extensive but the ability to just 'jump-in' and start using the product right away was very easy and a big plus for us.

Gain a full understanding of what 'seamless integration' means to the vendor. I envisioned a straight pass-through of data, this is not the case.

Great tool for us to keep track of contacts, opportunities and sales. Also used for marketing communications with clients.

Running reports (they take forever and may even error out, so they have to be run again) and making groups is more trouble than it is worth.

Comprehensive CRM soution with deeper functionality, more configuration options and customization.

Good in mapping key opportunities, targeting profitable prospects marketing campaign and lead management. Highly customizable platform.

Sending Outlook messages to CRM is usually touch and go--it works if it feels like it. SLOW response time when saving--I call it the spinning wheel of death.

Missing a bit of functionality but with integration we've been able to push/pull data to other systems (time/billing) and marketing automation tools.

Continually run into errors or the system just logs you off in the middle of doing a task.

Make your Buyer life easier. Infor is very handy and helps you to work with all of the procurement and management tools in an organized way.

I like the grouping feature and how easy it is to set up new accounts, contacts, and activities.

I don't like how in some areas you can not cut and paste.

This interface is hard to maintain because of its custom features.

Infor CRM is fairly easy to use and intuitive enough for users to hit the ground running after 1 day. Cost effective vs. Salesforce.com.

Outstanding Outlook and Microsoft Office Integration (Outlook, Excel, Word, Sharepoint).

It does its own versioning and security, and if you understand it well, it can be your best friend. Also, with all of that, it is very SOX friendly.

Good overall CRM system. Cost effective vs. SalesForce.

I like the Instant Meeting function the most. It is so easy to invite a colleague to join a meeting quickly, which really improves the efficiency.

It is a comfortable experience, as user and IT help desk doing troubleshoot to this application, easy to use and easy for the user.

This is best software for communication. It is highly recommend for video calls because the video quality is higher than other softwares.

I was very happy with the customer service we received as we were deciding to upgrade our account, and I love that I can use it on my phone but also as an app on my computer.

What I like most about this software is that it is reliable and provides a much better user experience than the competition.

It offers better quality in video calls. Cloud storage for recordings is an awesome feature of the software.

It's amazing what a clean, clear interface can do to provide clarity before a meeting or conference call. That is not what Zoom offers.

Great and easy to use overall. Love the ability to integrate it into Outlook and use that as a means to book meetings and join them.

This could be very frustrating as some attendees are disruptive whether that is on purpose or not. This makes it very hard for some people to learn and to teach etc.

Everyone knows how to use it, you can use it on any device because you have specific apps and it works seamlessly. So it's kind of the most popular meeting software which everyone knows how to use it.

I think its a great software to facilitate meetings and  feel like you are in the same room as others. I love using the different backgrounds.

It is easy to use, the quality is always good, the security is good, and it has enabled us to continue doing our work. The discount for non-profit groups is also VERY much appreciated.

I love he fact that its free for 40 minute meetings. I love gathering my team for training on this lovely app.

The integration with Outlook and Slack is a game-changer. The ease of use for our customers and other folks (like our board members!) helps us look professional and reliable.

It has been very helpful in conducting meetings during the pandemic. The voice and video clarity is great.

They make it super easy to use, the video and audio quality are great, and the chatbox to type in is a great additional feature.

BUT with 2020 and organizing remote events for large audiences, Zoom has been great and a life-saver.

When we switched to online learning at the beginning of the pandemic, I was so thrilled that this software was easy to use.

The ability to seamlessly involve hundreds of participants at the same time  as well as easy UI makes Zoom an amazing alternative to other competitors.

I think we were so overwhelmed by the zoom at this bad time that there is nothing to worry about.

We love being able to hold meetings and the ease of inviting and logging on is worth the money spent on this service.

My favorite thing about this software is the price: FREE. You can't beat that, but not only is the software free the basic functionality that come with the free account are great.

Nothing so much to complain about the tool but sometimes the integration with google calender does not work properly.

I love how user friendly this application is. It was a breeze to purchase and sign up, the customer service is amazing.

This is the most user friendly platform of its kind and it is very reliable to work all throughout the day.

It's a nice touch that they also allow you to change your background and add fun filters.

The experience was great and good product but the price isn't where it needs to be for small and medium-sized businesses to take advantage.

If you have set it to 9.30am, if somebody has technical problems at their end they will miss it because one cannot change the time from 9.30am to later.

Calls were often hacked and weird things would occur. This was hands down scary, created paranoia, and just an overall bad vibe.

Ease of use (even my elderly mom can use it!), no fee for 40 min option, good quality, well-known & respected; screen share option is nice; polls are nice.

The integration to select browsers has been a life-saver and I'd say the price is more affordable than other software in its category.

It's very easy to use, I just literally just click a button to start and that was it, the quality was great.

Was simple to integrate into Outlook so scheduling meetings is a breeze. Connection quality is superb even internationally.

I love that I can give my students the ability to write and draw on the screen, which can create more of a sense of community within the class as well.

Recently I read that Zoom had a security vulnerability, I'm worried about that and about the info hackers could get from my computer.

The ability to integrate external video devices is great for connecting broadcast equipment and have better quality meetings.

If your wifi connect is bad it can cut in and out. Whenever someone enters the meeting a sound plays that can be very annoying when your trying to listen to a presentation and someone joins late.

I honestly am not sure if it is one of the users in the meeting or if it internet related or what. However, the sound sometimes echos really bad and then the delay can be frustrating.

US Dollar

Formerly Saleslogix, Infor CRM offers a flexible customer relationship management (CRM) system for managing relationships, information and CRM. It provides comprehensive capabilities for managing sales, marketing and customer service activities and information across the enterprise. This system is suited for small to midsized businesses, mid-market organizations and departments within larger enterprises with fewer than 1,000 users.

This product's core is sales force automation (SFA), but its capabilities extend to marketing automation, campaign management, workflow automation, customer service and support and budget and revenue tracking. It offers international support and its customer base extends to multiple countries across the globe. This system offers mobile CRM capabilities, enabling users to manage accounts, contacts and opportunities all from their mobile devices.

Infor CRM offers multiple deployment options including on-premises, cloud and hybrid environments with named, concurrent, flex and subscription licenses available. The platform runs on Microsoft SQL and Oracle database servers. Integration with Microsoft Exchange, Outlook and Lotus Notes is available.



LongDescription

Internal Chat Integration

Customer Service Analytics

Calendar/Reminder System

Knowledge Management

Customer Support

Self Service Portal

Contact Management

Lead Management

Email Marketing

Routing

Territory Management

Multi-Channel Communication

Marketing Automation

Social Media Integration

Monitoring

Task Management

Web-based Deployment

Search/Filter

Sales Activity Management

Process/Workflow Automation

Mobile Access

Social Media Monitoring

Lead Segmentation

Workflow Management

Activity Dashboard

Alerts/Notifications

Customer Social Profiles

Mobile App

Interaction Tracking

Dashboard

Customer Engagement

Reporting/Analytics

Third-Party Integrations

For Insurance Industry

For iPad Devices

Sales Pipeline Management

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

Infor CRM

In Person

Live Online

Webinars

Documentation

Videos

Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communications with AI-powered tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs.

Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab.

Reimagine how your teams work with your AI-powered collaboration platform. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.

File Management

Commenting/Notes

Whiteboard

Split/Multi-Screen

User Management

Meeting Management

Real Time Screen Sharing

Two-Way Audio & Video

Presentation Tools

On-Demand Webcasting

Document Storage

Access Controls/Permissions

Session Recording

Video Chat

SSL Security

Real Time Editing

Multistreaming

Single Sign On

Attendance Management

Communication Management

Screen Recording

Social Media Streaming

Calendar Management

Collaboration Tools

On-Demand Recording

Targeted/Locked Screen Sharing

Presentation Streaming

Private Chat

Scheduling

File Transfer

Recording

Content Management

HD Audio/Video

Screen Sharing

User Profiles

Meeting Room Booking

Discussions/Forums

Annotations

Role-Based Permissions

Event Scheduling

Host Controls

Email Reminders

Desktop/Browser Sharing

Mobile Screen Sharing

Internal Meetings

Email Management

File Sharing

Reporting & Statistics

Attendee Management

Real-time Broadcasting

Real-Time Chat

Event Management

Chat/Messaging

Customizable Templates

Presenter Control Management

Time Zone Tracking

Auto Framing

Two Way Audio & Video

Multiple Camera Feeds

Electronic Hand Raising

Customizable Branding

Video Call Recording

Conferencing

Polls/Voting

Audience Engagement

Automatic Transcription

Remote Access/Control

Video Conferencing

Drag & Drop

Remote Support

Video Streaming

Multi-Participant Screen Sharing

Live Chat

Document Management

Virtual Backgrounds

Video Layouts/Views

Productivity Tools

Surveys & Feedback

Activity/News Feed

Data Import/Export

Audio Calls

Real-Time Updates

Reminders

Basic - for personal meetings: Free 

Pro - for small teams: $14.99/month/host

Business - for small & medium sized businesses: $19.99/month/host (min 10 hosts)

Enterprise - for large enterprises: $19.99/month/host (min 100 hosts)

Infor CRM vs Zoom Workplace

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