Koongo

RATING:

4.6

(36)

About Koongo

Koongo helps companies expand their online sales across global markets and to sell more products. This platform automates all manual tasks involved with selling globally such as product synchronization, data feed generation, inventory management and more.

Koongo Pricing

Koongo uses a dynamic pricing model that starts at $24. All plans are scalable with a 30-day free trial.

Starting price: 

$24.00 per month

Free trial: 

Available

Free version: 

Not Available

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Koongo Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Koongo

1 - 5 of 22 Reviews

Soeren

Apparel & Fashion, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Exceptional Integration Partner

PROS

The onboarding was very easy and the support team (special thanks to [sensitive content hidden]) made such a great job! Integration on several marketplaces works smooth and is easy to maintain.

CONS

Everything is great so far. The team works fast and reliable.

Reasons for switching to Koongo

too expensive, bad communication and behaviour as a business partner. Not reliable.

Arnold

Wholesale, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Awesome service - Great service

It just works and is easy. Documentation is well written, if we have question they get answered very quickly if we can't figure something out for some reason the team from Koongo helps us.

PROS

It's incredibly easy to implement and when we needed to add more channels it was done in a few minutes. When we have questions they are answered incredibly quickly. Cost wise they are a lot (!) cheaper than any of the competitors while offering a superior product.

CONS

Honestly, we have no negative experiences and have found no bad practices or anything like that.

Reason for choosing Koongo

The price, the documentation, the help, the number of channels that can be implemented, how easy it works.

User Profile

Volodymyr

Verified reviewer

Information Technology and Services, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2022

A Nostress Koongo becomes an outdated solution for feeds generation.

We use the Nostress Koongo feed generator for long 7 years. It's a pity, but now it becomes an outdated solution. It is known Magento 2.3 and 2.4 doesn't use categories and product flat tables https://docs.magento.com/user-guide/catalog/catalog-flat.html . But the Koongo module still supports the flats. It is not possible to disable the flats because the Koongo unable generate products feeds without the flats turned on. We look for another module to generate feeds.

PROS

We use the Nostress Koongo feed generator because it allows for a store admin to configure feeds without any programming. The module has a good user interface and a flexible configuration for known feed channels.

CONS

A Koongo module itself provides outdated solutions. The Koongo support officer proposes switching to a Koongo-as-service instead of resolving issues and keeping a module up-to-date. We were using the module since 2015 but now we look for another feed generator.

Vendor Response

Hello Volodymyr, Thanks for the review. Koongo is still fully functional for Magento 2.4. It's possible to use Connector for Magento without the flat catalog. You just need to reindex data automatically by using cron. Here you can find more information - https://docs.koongo.com/display/koongo/Connector+Installation+-+M2#ConnectorInstallationM2-ReindexProductandCategoryFlatCatalog. If you have any questions, you can contact me at pavel.z@koongo.com. Best regards, Pavel Update from October 24th, 2022: Koongo just released a new version of Connector for Magento 2 - 2.4.8.4. This version can operate without the Flat Catalog. For more information, please check the link below: https://github.com/koongo-com/magento2-data-feed-manager

Replied October 2022

Necati

Apparel & Fashion, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

I recommend it

PROS

I recommend it, Kongoo seems to be slightly convoluted..but the support always helps you. We switched from Channable to Kongoo for our marketplaces, since then we have been happy...

CONS

By helpfulness of Support I have never been let down, I can't mention any negatives. I have not come that far.

Reasons for switching to Koongo

Every time we had some problems, the marketplaces recommended Kongoo to us. So we switched to Kongoo

Maurizio

Cosmetics, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Excelent value for money to connect your web store to a lot of marketplaces

I'm super happy, I'll would suggest Koongo to all the e-commerce admins

PROS

it works seamlessly with the marketplaces and keeps all the things always aligned, the price is reasonable. In the past I've used Codiato and Channable, koongo is a lot better!

CONS

Sometimes you could need help to setup all the various features

Reasons for switching to Koongo

Bothhad problems in keeping all the marketplaces aligned.