Additionally, when you need them, they're there. From the top of the organization down, this is a great group of people.

There are so many ways to cut social data in the tool, and features like word clouds and geography are fantastic visuals to share in reports.

This really is my only complaint about the platform, although this wasn't even an available feature when we first started using the platform.

I like the range of features and filters that Netbase offers in order for my agency to get the more medical focused data we need.

There is a real community feel where users of Netbase share use cases and help each other. Customer service is amazing even from the other side of the world.

I have seen grown my business with the best social analytics solution.

I loved the capabilities to easily navigate the platform without being a boolean pro. Their Audience 3D tool is also amazing for segmentation (but a bit costly).

Netbase also stopped offering data to Facebook pages due to privacy issues, which is unfortunate since a lot of patient discussion stems from Facebook support groups.

The amount of data they access is impressive, but more impressive is the level of service they provide to their clients.

The social listening can be iffy due to API restrictions. Sometimes posts are missed or delayed.

We are able to quickly build queries in Boolean or assisted format and quickly dive into conversation insights. The customer service is AMAZING.

NetBase's overall dedication and efforts towards improving the system, releasing regularly scheduled product release updates. Superior customer service and always so very knowledgeable.

Netbase is so easy to use, you can also choose whether or not you want to use Boolean which is great. They are constantly releasing new product features.

Most social listening tools are a query-based set up, so if you miss a keyword there's potential you might miss something.

A lot of the time, a topic can be 80% neutral, which makes analyzation difficult. Customer service - when you run out of hours, you can no longer get help, which is frustrating.

This past fall, I placed our agency's social intelligence solution under review. My criteria for selecting a product included historical data, features, functionality, budget, and support.

I've used many social listening tools, but NetBase has been by far one of the most intuitive and exemplary solutions.

Boolean format odd, difficult to use in window; Firehose loading slow; Instagram underdeveloped.

Not only is the tool laid out in a simple, easy to view template, and perfect for all our social listening needs, the reps are great with anything questions we have and always willing to help.

This tool is easy to use and has great UX. The offerings that it does have are nice.

Amazing NLP, Easy Query Writing, Data Accuracy, Great Customer Support.

I've found NetBase to be the perfect tool in order for me to be successful at social listening and analytics.

I highly recommend getting plenty of hours of customer service. It is more useful than you know.

Netbase is a great and flexible tool which enables quick and easy analysis to get a snapshot understanding of current topics, brands or themes and is easily accessible and user friendly.

Extension built in makes is efficient to acquire contact info at that precise moment.

Ease of use & searching by Linkedin URL is Awesome. The internal search function is really good too.

I like that I can find contact info pretty easily as long as I can find the person on LinkedIn or they are listed on the company webpage.

I like the simple interface and the filtering tools that are available to search an intended list of prospects.

Some emails that are marked as verified, still bounce indicating the account is no longer in use. This happens only abut 10% of the time.

Initially I found the interface to be somewhat confusing, but was able to quickly get the hang of it.

Accuracy, ease of use, and cost. Compared to others, it is the best alternative.

The information can be severely outdated. That is a major issue with all prospecting software, though.

The lack of consistently updated contact information. I find myself spending more time updating bad domains for prospects then I do benefitting from getting their information on the first pass.

We're big fans of networking and cold outreach, and this has quite literally changed the game for us and brought us more leads and opportunities than ever before.

Would highly recommend to any small business owner that is looking to build up their contact database and actively does cold outreach.

I liked how easy it was to use. Customer service was great.

From my unscientific observation about 20% of contacts I look up have bad information, emails, phone.

I like that you can use the linkedin contact information to search for the specific contact that you are looking for. I also like that information showing which emails have been validated.

This tool is wonderful to help you reach decision makers and drive business.

It was a little frustrating when I couldn’t find emails for certain people.

What I liked most about RocketReach is that I can search for more appropriate prospects through filtering.

Ease of use and general quality of the information, which can then be cross-referenced with other products.

There is no one available to talk or explain anything. You just ask for more money instantly.

If a contact has bad information possibly you shouldnt charge that as a user lookup.

We still struggle with contact information for smaller privately held companies.

Ease of use, easy platform and very helpful in our daily research practices.

Excellent when you get the right contact emails.

Most people I search do not come up or when they do the emails come back they are no longer valid.

Overall I am happy and get good use out of your product. It has helped me connect with people easier.

I love RocketReach and tell all my friends about it. It is possible to find this information on your own, but you are saving HOURS of time.

Ease of use and integration with LinkedIn is great. Having easy access to saved list is nice.

I many circumstances email addresses are no longer valid, and this is only apparent once you made the decision to access the contact info which represents a use.

It is very easy to use, and I especially like the LinkedIn plug in.

It's a very easy-to-use interface at a really good price point.

Rocket reach does a good job finding contact information and worked better than some similarly priced alternative. It can find a personal email 90% of the time I use it.

I forgot to login and downgrade my plan on the day of renewal...and was charged the full $99.00 for this month.

The fact that it integrated with my crm and saved me time was awesome.

Rocket Reach is super user friendly and I love the ability to filter through contacts. It's really helpful to not only find an individual that you are looking for, but also people based on industry.

There are no dislikes, besides the price as a startup.

I would say there is a big portion of time that no contact info is correct and no phone numbers.

I realize you get what you pay for and this is pretty affordable for a small business like mine.

Ease of use and quick information - good customer service and support.

Only when the information is wrong and it adds a couple of minutes to the search. But this is to be expected.

So far it has been great and has improved the speed at which I can connect with people dramatically.

I like that I can do a  search and pick who I want the data for. Pricing is fair and customer service is quick to respond to any questions whether you are a client or not.

Good product which I recommended to the [SENSITIVE CONTENT HIDDEN] to purchase.

Hi like the product idea and process this is a very valuable tool.

US Dollar

NetBase is a cloud-based social media analytics tool for small, midsize and large brands and marketing agencies. Primary features include social media monitoring, brand health monitoring, campaign performance measurement, dashboards and reports.


It monitors posts from social media and captures what people are saying about brands. It can understand sentiments behind written text through its Natural Language Processing (NLP) engine. This allows the system to reveal consumer information such as attitude, willingness to purchase and needs.


The built-in dashboard presents data in the form of charts, graphs and heatmaps. It also allows users to customize reports and deliver them to email accounts. NetBase LIVE PULSE helps users find the most shared images, spot emerging trends, engaging posts and influencers.


Support is offered via email and over the phone. Other help options include documentation, FAQ, video tutorials, webinars and knowledge articles.



LongDescription

Real Time Analytics

Engagement Tracking

Multi-Channel Marketing

Social Marketing

Multi-Channel Management

Mobile Alerts

Influencer Tracking

Customizable Reports

Customer Segmentation

Brand Tracking

Charting

Multi-Account Management

Sentiment Analysis

Campaign Tracking

Competitive Analysis

Configurable Alerts

Audience Targeting

Social Listening

Social Performance Management

ROI Tracking

Contact Management

Influencer Relationship Management

Social Media Monitoring

Multi-Channel Data Collection

Impact Measurement

Real Time Data

Performance Metrics

Multi-Channel Communication

Benchmarking

Social Media Integration

Real-Time Notifications

Behavior Analytics

Artwork Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Data Visualization

Reputation Management

Faceted Search/Filter

Demographic Data

Conversion Tracking

Response Management

Keyword Tracking

Dashboard

Press Monitoring

Customer Journey Mapping

Alerts/Escalation

Real Time Reporting

Customer Engagement

Reporting/Analytics

Influencer Discovery

Customer Profiles

Monitoring

Campaign Analytics

Trend Analysis

Social Promotion

Competitor Monitoring

Lead Attribution

Keyword Filtering

Campaign Management

@mentions

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

Quid

In Person

Live Online

Webinars

Documentation

Videos

The Rocketreach platform is constantly improving on the frontend and on the backend. RocketReach's team iterates at lightspeed, so anything missing - features or data will be filled fast. No installation for the platform, and a simple download for our browser extension. 

Without the need for any downloads, installation, or updating, Rocketreach is simple to quote and easy to deploy—meaning there are no setup costs and your team will be able to start and finish projects more quickly.  g

For their browser extension, users only need to add the Rocketreach extension to their browser of choice, and are then enabled to search and lookup contact information across the web, including Google search results and on Linkedin.

Lookup contacts using our Chrome Extension with the click of a button, or use our bulk lookup feature for lists of multiple contacts at the same time. We also offer Salesforce and Zapier Integrations.

Extensive and dedicated support when you need it. 

They provide you with the support and training needed to make any project a success with orientations, in-depth product training, and hands-on demos. 

Lead Capture

Lead Database Integration

Data Import/Export

Lead Generation

Lead Management

For Sales Teams/Organizations

Contact Database

Batch Processing

Prospecting Tools

Search/Filter

Data Aggregation and Publishing

Auto Extraction

Interaction Tracking

Content Delivery

Content Management

Lead Qualification

Communication Management

Not Applicable

Free - $0 per month
Sign up and try RocketReach for free with 5 free lookups per month with no credit card required. 

Essentials - $39 per month
The Essentials Plan allows you up to 80 lookups per month (billed monthly) or 3,600 lookups per year (billed annually).  
Email Lookups - Personal & Professional
Chrome & Edge Plugins
Limited API Access
Create and manage Multiple Lists
Export CSV of Contact Lists
Advanced Search

Pro - $99 per month
The Pro Plan allows you up to 200 lookups per month (billed monthly) or 1,200 lookups per year (billed annually). 
All the Features in Essentials Plan
Phone Lookup - Mobil & Direct
Company Search 
Bulk Lookups with CSV File
Outreach, HubSpot, & Zapier Integrations

Ultimate - $249 per month
The Pro Plan allows you up to 500 lookups per month (billed monthly) or 10,000 lookups per year (billed annually). 
All the Features in Pro Plan
Full API Access
Salesforce integration
Org Charts & Company Trends (Coming Soon!)
Job Change Events (Coming Soon!)


Quid vs RocketReach

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

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