Salesforce Sales Cloud vs Titan Email

RATING:

4.4

(18381)

Salesforce Sales Cloud has 18381 reviews and a rating of 4.39 / 5 stars vs Titan Email which has 122 reviews and a rating of 4.54 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (122)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 14, 2024
June 5, 2024
Pros/Cons
  • Pros

  • I love that you can add so many different modules or even design your own with some effort but very little cost, for a nonprofit that is great.
  • Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.
  • Cons

  • It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.
  • There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.
Read all user reviews
  • Pros

  • The email tracking feature has been my favorite so far. By allowing me know exactly when a sent email has been opened and read, I am able to assess time on task by team members much better now.
  • Easy to use, clear, good interface, email tracking is efficient and easy, allows for easy integration and communication.
  • Cons

  • The e-mail search option does not work as well as I expected.
  • I waste so much time finding the most recent email if I need to respond. It is maddening and frustrating.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos