Whippy

RATING:

4.9

(57)

About Whippy

Whippy is a unified communication platform that boosts the business's productivity and customer engagement by seamlessly combining SMS and email. Equipped with cutting-edge features and AI-powered technology, Whippy simplifies communication channels, automates processes, and helps teams concentrate on business expansion. Core features include: Unified inbox: Easily manage one-to-one messaging, apply templates or canned responses, schedule messages, translate texts, and send multiple media formats. Oversee team activity, monitor link opens, and delegate conversations to team members for better collaboration and effectiveness. Campaigns: Deploy customized mass SMS messages with refined targeting options. Import contacts using CSV, tags, groups, or CRM API integration. ...

Whippy Pricing

Starting price: 

$99.00 per month

Free trial: 

Not Available

Free version: 

Not Available

SMS Campaign Batch Sending Option.
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Whippy Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Whippy

1 - 5 of 57 Reviews

User Profile

Corey

Verified reviewer

Staffing and Recruiting, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Whippy Review

Easy. Whippy and the staff have made the transition seamless and have made the use and integration of the app very user friendly for our team.

PROS

The ease of use, great and friendly staff is always willing to help when needed.

CONS

Lots of training, but its all needed to fully utilize the full functionality of the app

Reason for choosing Whippy

Pricing, Training

Reasons for switching to Whippy

Functionality and streamlining our systems. With Zipwhip we had to use other subscriptions in order to send mass texts or calls. Whippy bundles all of that into its easy to use App.

Martin

Computer Software, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Agile SMS Messaging Platform - Twilio Alternative

First, we appreciate the dedication and support of the co-founders, and second, their comprehensive API documentation that provided everything our software development team needed to integrate with Whippy quickly.

PROS

I like how responsive and agile Whippy is. As a startup, we appreciate teams who can help us get the ball rolling quickly. We moved away from Twilio due to delays with our 10DLC compliance verification. The team at Whippy cares about the clients no matter how big they are, and we were able to fast-track this. Whippy's API was very easy to integrate with for our internal development team. We integrated Whippy with our SaaS platform to notify employees about assignments, and getting this setup and ready to test took only a day or two.

CONS

The only con I can think of for Whippy is that they are not as well known as other SMS providers in this space, and it was hard to find them!

Reason for choosing Whippy

Whippy allows us to manage multiple organizations within one instance of the admin tool

Reasons for switching to Whippy

We had run into 10DLC compliance issues with Twilio, and because our company is very small, it was not easy to make progress with Twilio to restore our service. We could not send messages while the compliance process was running. We found Whippy and their co-founders got us up and running with their platform the same day. Our development team integrated with Whippy in less than a week, and were were all set.

Grant

Staffing and Recruiting, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Review

PROS

The product is easy to use and the job board automation is great. Would like more customization for sending different messages during and outside of business hours

CONS

A few features that are missing that I have reported to the team. But for the most part they are quick at making changes.

Reason for choosing Whippy

Job board automation, the technology, notifications, customer support

Mark

Staffing and Recruiting, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Excellent Business Partner

From start to finish they have been pro-active, responsive and have provided excellent customer service. I would highly recommend.

PROS

The product is wonderful, the Whippy team is even better. They are a true business partner and add value by taking the time to ask us what challenges we face and how they can help. They are extremely pro-active. They have created solutions to challenges that were not even in their area of expertise and then implemented them quickly with zero negative outcomes. Would highly recommend them as they are a business partner, not just a vendor.

CONS

We have not had any negative experiences or outcomes with Whippy.

Reason for choosing Whippy

Features, team, service, communication. There were other products available for less cost but we did not feel they would offer the service, features or support of Whippy and the Whippy team.

Reasons for switching to Whippy

Company was no longer going to service their platform.

Jan

Staffing and Recruiting, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

More than just a texting platform

We have had an extremely positive experience with Whippy. The entire team is extremely responsive and has exceeded of our expectations.

PROS

Whippy has been a game-changer in our organization. We initially chose to move to Whippy because of the features that allow us to have many team members easily using the platform together. However, because of the innovation and close communication with the Whippy team, we have been able to automate and optimize many essential functions and communication points with our associates and job seekers. Every day we find a different way to use the platform to solve a pain point or provide better results for an existing process.

CONS

I see no cons to using Whippy. Any minor inconveniences we have experienced have been immediately addressed and resolved.

Reason for choosing Whippy

Whippy was able and more importantly, interested in having continual communication with our team to optimize the product.