Textedly vs Whippy

RATING:

4.5

(349)

Textedly has 349 reviews and a rating of 4.55 / 5 stars vs Whippy which has 58 reviews and a rating of 4.9 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (349)
4.9 (58)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
April 26, 2024
May 21, 2024
Pros/Cons
  • Pros

  • You get alot of text messages in each bundle. It is a cost effective solution for a small organization like ours.
  • It's simple to use and a easy solution for mass text marketing. Great for keeping our guests and member up-to-date on events and sales.
  • Cons

  • The inability to export our lists. It's a feature that textedly needs to add with the way that campaigns are shaped today.
  • It is virtually impossible to cancel the service. You can never talk to anyone you are limited to the chat or email only for support.
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  • Pros

  • The ease of use, great and friendly staff is always willing to help when needed.
  • There is so many things but overall, I like the ease of which our team can send and receive text messages and how easy it is for us to connect with our candidates.
  • Cons

  • Sometimes difficult to find past communications.
  • I may need to check my settings to adjust this. I also don't like that the system tells me when someone is waiting for a response when sometimes I don't need to respond.
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Pricing Range
$
$
$
$
$
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Product Demo
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3 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos