Kitomba Salon and Spa Software vs Mangomint

RATING:

4.4

(73)

Kitomba Salon and Spa Software has 73 reviews and a rating of 4.41 / 5 stars vs Mangomint which has 129 reviews and a rating of 4.95 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (73)
5.0 (129)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
3.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
5 / 5
Last Review Written
July 16, 2021
April 17, 2024
Pros/Cons
  • Pros

  • The easy use front end for the Therapists, but the powerful tools in behind to help run the business successfully. The remote access was also key, full access via Kitombaone make life simple.
  • We love how extensive the system is- we can run reports on every thing we need, plus more. The customer service is great- they always answer our calls or emails very quickly.
  • Cons

  • They are far too slow in keeping up with customer needs eg 1. There is no waitlist.
  • Clients unable to leave a review. Cost of text messages is too high.
Read all user reviews
  • Pros

  • This software is super easy to use and the support from the personnel you get on a daily basis is amazing. M a new business owner and they have been so responsive and supportive.
  • Their system integrates with any tool I need to use in my business seamlessly. The reporting is unparalleled and gives me great insight into my business.
  • Cons

  • Freezes, scanning problems, checking out clients takes longer than expected.
  • I think there should be a way to block someone from booking with a certain person.
Read all user reviews
Pricing Range
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FrontRunners

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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos