MassageBook vs Square Appointments

RATING:

4.7

(351)

MassageBook has 351 reviews and a rating of 4.69 / 5 stars vs Square Appointments which has 182 reviews and a rating of 4.43 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (351)
4.4 (182)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
May 16, 2024
March 26, 2024
Pros/Cons
  • Pros

  • It is easy to use, easy for clients to book on-line and interact with and interfaces directly with my Square software for credit card and health care card processing.
  • I love the features in MassageBook. I was so hesitant to spend money on this platform because I’ve been in practice 15 years without a website and have done just fine so far.
  • Cons

  • There is no option for developing a self-serving eCommerce store selling non Massage/Bodywork Therapy products directly to the client aside.
  • I would hate to have half of my clients intake online and the other half, the old school paper way. I need to have it one way or the other.
Read all user reviews
  • Pros

  • The previous scheduler did not provide this convenience. It's easy to use and easy to setup and it doesn't cost our company a dime.
  • I really liked how simple everything on the Square Appointments app was made to be. Literally, everything I needed to do with my calendar I did it on the app and it was perfect.
  • Cons

  • It was not very easy to navigate at first. It was a struggle figuring out how to set everything up.
  • The system has constantly crashed, for over a month now we have lost client information, appointments and our calendars were wiped out due to an upgrade.
Read all user reviews
Pricing Range
$
$
$
$
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$
$
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos