Acuity Scheduling vs Petal Physician Scheduling

RATING:

4.8

(5614)

Acuity Scheduling has 5614 reviews and a rating of 4.78 / 5 stars vs Petal Physician Scheduling which has 64 reviews and a rating of 4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (5614)
4.0 (64)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
June 12, 2024
December 11, 2019
Pros/Cons
  • Pros

  • The reminder system works awesome, it integrates well with my google calendar, and it's just the best for my business.
  • Super easy to use for me and my clients. Everyone has been super impressed with how easy it is to use.
  • Cons

  • Wish I could do text reminders, even at the lowest plan. Emails sometimes tend to get lost or ignored.
  • When a patient cancels, there is only one alert and completely disappears from the calendar without warning.
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  • Pros

  • Having as app and having it integrate to my gmail calendar is great. Allows my staff to put in their absences instead of randomly emailing me dates.
  • It is helpful to also learn the mobile app is it is also useful on a daily basis. The software is easy for MD's to learn and manipulate to their own needs.
  • Cons

  • Unsure if able to push shifts to mobile device (e.g. google calendar). On screen guides are a pain and difficult to get rid of (e.g. guides show up all the time, not just once).
  • Sometimes the software is difficult to use on an iPhone and I have had a couple problems switching shifts.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos