About AdvancedEHR

AdvancedMD is a unified suite of software solutions designed for mental health, physical therapy and medical healthcare organizations and independent physician practices. Features include practice management, electronic health records, medical billing, patient engagement tools, telemedicine functionality, patient charts, reputation management, financial analytics and business intelligence reporting that all work together to automate medical practice workflows.

Integrated workflows automates the patient journey and improves the patient experience, starting with self-scheduling onsite or telemedicine appointments. Reminders can be sent to via text or email to notify of patient appointments . Using automated fu...


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Supported Operating System(s):

Windows 7, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

421 Reviews of AdvancedEHR

Average User Ratings

Overall

3.69 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

3.5

Functionality

3.5

Ratings Snapshot

5 stars

(139)

139

4 stars

(113)

113

3 stars

(50)

50

2 stars

(40)

40

1 stars

(52)

52

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 421 results

January 2018

Anonymous

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

AdvancedMD is an integral software in our practice

Pros

The best feature for me personally is the ability to work on my iPhone and iPad. I am extremely busy and not always able to sit at my desktop to work so this feature is crucial for me.

Cons

It was a bit difficult to learn how to customize templates the way I prefer but once you get the hang of it, it's fairly easy to work with.

September 2019

David from Northwest Neurological, PLLC

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

September 2019

My review

Very good

Pros

That it can be customized -- to a point -- to my practice.

Cons

Many things can not be added or changed unless done through the company -- and if it is not on their list of changes it may never happen. It is also not as intuitive to use as one would hope.

Reasons for Choosing AdvancedEHR

Cost.

October 2020

Kelly from Access Solutions Medical Group

Company Size: 51-200 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

October 2020

Great software

Love it!

Pros

AdvancedMD is very user friendly with all the bells and whistles.

Cons

No big cons come to mind. Apparently, I can not complete the survey without adding more characters to this box.

Reasons for Choosing AdvancedEHR

Price. AdvancedMD MD was better priced and had all the bells and whistles

March 2018

Harlan from Acacia Psychological Corporation

Company Size: 51-200 employees

Industry: Mental Health Care

Time Used: Less than 12 months

Review Source


Ease-of-use

3.0

Value for money

2.0

Customer support

2.0

Functionality

4.0

March 2018

Not ready for mental health

If you're looking for a powerful billing platform this may be a good system for you to consider. However, if you're looking for a full PM/EHR system to manage a mental health practice this system is not ready and costs too much for what you get.

Pros

- Great billing platform with many ways to keep track of claims and payments - We're able to manage 3 locations with a single system - The system overall has a lot of great capability and most of the functionality we were looking for in a PM/EHR system. However, as noted below there are issues with how some of these capabilities work. - Templates can be customized

Cons

- The EHR is not user friendly and leads to many new users creating notes that are not connected to a session as well as multiple redundant notes for a session. - There is no easy way to track missing notes other than going session by session for each chart - The standard reports are generally not very helpful as they provide few ways to customize and filter. The filters that are present are often not logical ways to filter data. What's more frustrating is that there are actually more useful reports that are in the system but they cost additional money to be added to a user's key. For example, a common filter type is to filter a range of providers alphabetically. AdvancedInsight does provide an enhanced reporting capability (for an extra cost) that relies on Internet Explorer and MS Silverlight all of which are old technologies. It is also somewhat difficult and time consuming to learn and still does not provide the ability to customize reports in the standard report capability. For that you have to pay AMD to make the changes or to add the report that already exists to your key. - Printing chart notes requires a time consuming process of creating a Microsoft Word Merge template for each note template and then printing each note one by one. The Word Merge templates are complex to create and manage. - Our sales rep guaranteed us a 95% first pass acceptance rate. After 7 months we are at 89%. There are several reasons for this and the company has provided us a credit but don't be fooled by the promises of their sales team. - Adding new providers can take up to a month. Again we have been promised a 24 hour turn around time and yet sometimes have to wait weeks to get new providers added to our system. Note: we have the ability to add Users but only AMD can add providers.

July 2020

Darin from IntegrityNP

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2020

An Independent & Small Clinic's Dream EHR

Pros

The customization of AdvancedMD is extremely useful especially for multi-specialty clinics. We're able to customize the workflow for our different specialties and drastically reduce the amount of time it takes our providers to complete their documentation.

Cons

A lot of the features are dependent on the user's commitment to learning the platform. If you're not willing to put in the time to learn the system it could lead to a lot of frustration.