All ChiroFusion Reviews
1-25 of 584 Reviews
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Liz
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2018
Online intake forms
We started with Chirofusion in October of 2015 with the launch of the site. The site was helpful for a new practice with no onsite billing staff. The growth and improvements made since then has made this a rockstar of Chiro EHR! The billing and A/R section is designed to flow well from start to finish. We were able to free our practice of a billing company that costs a lot of money for minimal work.
PROSWe just started our online intake forms. You guys continue to rock at chiro EHR! Thanks for keeping our overhead low by creating a great software! No extra staff needed and cuts down on computer time. I spend more time treating!
CONSThere are time of the day that the site runs sluggish.
Vendor Response
Thank you Liz for your feedback! We truly value all of our clients and it makes us most happy to have clients grow with us throughout the years :)
Replied December 2018
Terry
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2019
Nice EHR
The company seems pretty helpful and are better than most ehr company’s when it comes to training and ease of use.
PROSThe notes are really easy and that’s why I bought it and why we use it.
CONSWe haven’t used the billing side and I would like to if it had good tracking but frankly I’ve never even looked at it because I have a billing company.
Reason for choosing ChiroFusion
They talked to me on the phone and made the software work for my practice.
Reasons for switching to ChiroFusion
I couldn’t get anyone on the phone to help learn how to use it. It was probably the most frustrated I’ve ever been with a large purchase. We never even got one patient entered in the system with them. I’ve got friends who use it and have macros and I still couldn’t get anyone to call me back.
Daniel
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2024
Chirofusion
Mid. The provider side was good, but the front desk side presented issues for staff
PROSEase of documentation. I was able to create excellent daily notes
CONSFront desk software was very difficult to integrate
Vendor Response
Daniel, We're pleased to hear that you found our documentation features easy to use and helpful for creating excellent daily notes. However, we're sorry to learn about the challenges you experienced with integrating our front desk module into your practice. I highly encourage you to reach out to our support team with any specific issues or suggestions.
Replied April 2024
Dean
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2018
Needs more refining, very inconsistent. Keep in mind, most of these reviews are new users.
Billing is integrated which saves a ton of money compared to other programs. Visually appealing. Built for chiropractors.
CONSQuite a few here: * The schedule is very clunky feeling. Not the easiest to see what your week looks like. Doesn't allow for blocks for out of office etc. without making a fake patient which makes it more difficult to track stats. Adding a patient is also clunky. If a new patient calls, you go to the schedule, find a spot, add the new patient info, then it takes you to their file instead of the calendar where you then have to add the patient onto the time slot you originally clicked. * If you are not a subluxation based doc, you have to deal with the fact that it is all over the chart. I would prefer the ability to put "restrictions" or "Segmental dysfunction" or anything alse. * The chart flow is VERY inconsistent. Some pages require that you click save, others don't. When changing tabs, the program could easily auto save but it doesn't. * Requires constant maintenance to chrome just so it doesn't lose data from click to click. * Statements are a bit of a pain. It only allows you to print batches of 10 patients at a time. If you have a couple hundred patients, It would take a VERY long time. * Definitely takes more than 30 seconds per note.
Vendor Response
Hi Dean, Thank you for taking the time to provide us with your feedback. A quality experience for all of our clients is of utmost importance to us. The initial training we offer helps ensure a quick & easy acclimation to CF and most users are up and running in just a couple of weeks. We do see that you did not take advantage of the full training experience we offer & some of the challenges you are experiencing are simply attributed to a lack of understanding for the workflow of our system. Maintaining your browser updates is highly recommended for the security of any web browsing experience. Chrome is great because updates take just seconds. We are always open to feedback from our clients & do our best to incorporate a lot of what we receive into future updates. We strive to meet the needs for all styles of practice & providers that use our software. Thanks again Doc!
Replied January 2018
John
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
ChiroFusion Nails It
Truly enjoyed the training and use of the software. It was intuitive to learn and they are constantly updating the software at no extra charge. Customer service is excellent!
PROSLove the ease of using ChiroFusion and the customer service.
CONSNot much to dislike! I am pretty happy with all the functions and ability to print super bills.
Susan
Alternative Medicine, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
ChiroFusion is the BEST
This software is so easy to learn and use, truly user friendly!! The Support Team at ChiroFusion is fantastic as well, easy to talk to and very responsive. They are very personable! I like that I can access the software remotely from anywhere!! I don't have to be at the office to get work done or check on payments. Also, it is so inexpensive when compared to other software options that have similar features/options - you get more for your buck with ChiroFusion.
CONSI honestly can't come up with an answer to this question.
Reason for choosing ChiroFusion
Price and ease of use! Not to mention I spoke with others that had ChiroTouch and they were not happy with the software nor the customer service and had to pay a fortune!
Reasons for switching to ChiroFusion
I needed an "all in one" software for patient notes, billing and electronic billing that was simple.
Douglas
Medical Practice, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
ChiroFusion Review
I like that it is cloud based and I can access the software anywhere. If I want to call a patient in the evening I don't have to write their information down I can add a task into the software and open it on my computer at home after I have put my kids to bed. I like the layout of the software. It is very intuitive. I like that the developers are constantly working to improve the product.
CONSChecking out a patient/charging their credit card requires getting completely out of whatever you are working on and the process is clunky to use the OpenEdge through Chirofusion.
Reason for choosing ChiroFusion
I liked how intuitive the product was. When I have new staff come in I want training to go smoothly (and less time) and errors to be minimal. I thought ChiroFusion could achieve that better that some of the other products out there.
Reasons for switching to ChiroFusion
SmartCloud was terminated. I lost my investment and needed to find a different product. I demoed several different types of software and like that I ended up with ChiroFusion.
Chris
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
One of the top Chiropractic Softwares out there
This software was easy to launch and start using right away. It makes a decent note for insurance when needed. Stays up to date with no downloads required on my end since it is web-based.
PROSI like that ChiroFusion is web-based. That way I don't have to maintain a server. In my last software, our computer working as the server crashed, and we were without an EHR for the day and lost data because of the frequency of backup. I can even log into ChiroFusion at a screening and look at my schedule and book appointments live. I like the option of text and email reminders, and the option for online scheduling for patients. The macros work pretty well. Billing is straightforward and easy to use. New update coming soon to make it even better.
CONSScheduling a new patient needs info and can take a few minutes. If a patient has been to another office with chirofusion, they can't use the same email address. A little sluggish at times waiting for billing reports.
Reason for choosing ChiroFusion
Better priced and works on all devices.
Reasons for switching to ChiroFusion
The server was acting funny, crashed, then came back. I wanted something web-based to avoid problems. Wanted software that was easier to bill insurance. Quicker making notes, better-looking note at the end.
Preston
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Owner and Chiropractic Physician
Fantastic, these guys are great to work with
PROSThe ease of access and flow of the program. I love that my patients can schedule online.
CONSI would like more customization of my notes.
Reasons for switching to ChiroFusion
Started a new practice and was looking for something that really fit my needs
David
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed October 2023
Chirofusion is great for small clinics
Online access and notes are good. Billing and payments are also easy to use.
CONSScheduling for large clinics is not great
Reason for choosing ChiroFusion
Online
Vendor Response
Thank you for your positive review of ChiroFusion! We're thrilled to hear that our software is a great fit for small clinics like yours. It's fantastic to know that you find our online access and note-taking features to be beneficial for your practice. We're equally pleased to hear that our billing and payment functionalities have been easy for you to use. Making these aspects user-friendly is a priority for us, and your feedback confirms that we're on the right track. Your satisfaction is our top priority, and we're here to support you every step of the way. We're committed to continuously improving ChiroFusion to meet your needs and exceed your expectations. Thank you for choosing ChiroFusion, and we look forward to serving your clinic's needs for years to come!
Replied December 2023
Lance
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Chiro Software At Its Best
So far, I don't ever plan on switching to a different provider. I've used about 3 other software systems, and this is by far the best!
PROSI love the ease of use! It's so simple and intuitive to use that I am confident when I hire employees I won't spend more than maybe a day teaching them the ins and outs. The accessibility is also amazing. It's great being able to access your schedule from your phone when you're out and about!
CONSThere are times when the billing side of the software freezes up and becomes unresponsive, but generally this issue gets resolved within minutes.
Reason for choosing ChiroFusion
Price was great, it was much more user friendly and intuitive, and I loved the cloud based option. The scheduler, EHR, and billing all in one is amazing!
SHAUNTE
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Chiro
Great software
PROSLove the new features recently added that allow me to see a snapshot of patient info without having to actually open the patient chart
CONSNothing so far but will definitely let ya know if that changes and I think of something
Reason for choosing ChiroFusion
To much extra steps to do simply daily task. Chirofusion seemed to be more user friendly.
Reasons for switching to ChiroFusion
To much extra steps to do simply daily task
kevin
Medical Practice, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Great so far
great overall, Simple, easy to use, friendly staff, they really care about saving you money and helping you be successful.
PROSEasy to use, fast responses from customer service.
CONSInability to be logged into the same account on more than one computer. I am one practitioner but i go back and forth between rooms so we are going to try the ipad options but sometimes its easier to have a check in system and computer. Also, not a fan of users being attached to emails. not sure how this will work for older folks without and email, kids, families, etc. Still learning the software so far.
Reason for choosing ChiroFusion
Cost, simplicity, ease of use, made for chiropractic, complaint notes, etc.
Reasons for switching to ChiroFusion
Needed something cloud based, easier to use, less expensive, more user friendly. They solved all of these problems.
Vendor Response
Hi Kevin! Thank you for your feedback! We're glad that you are enjoying your experience with us and happy with your transition. There's a lot of super techy stuff that goes on behind the scenes, and the unique patient email address allows for a fully integrated sync and importing of patient intakes and online scheduling. Patients with minors can add a child as an alias to their account. I will be sure to have a specialist reach out and assist on this one! Also, users can automatically log into multiple devices throughout the practice and you can have multiple users all logged in at the same time. The security feature that you reference regarding user login, is one that many EHR's implement. This crucial aspect supports privacy compliance and ensures that no one has the ability to access your patient data when you walk out of the room. It simply requires a user to logout of one session, before logging into another. Compliance = Passing Audits = Getting Paid = Win/Win for all!
Replied November 2019
Mark
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2019
Good Overall choice
Overall the experience has been good. However it does get frustrating when you can add on things like online scheduling and text reminders through a 3rd party at a fraction of a cost of going through the software
PROSThe cost and simplicity of use are a big plus.
CONSEverything is an add-on, so you have to pick and choose carefully. Otherwise the costs will very quickly increase
Reason for choosing ChiroFusion
Ease of use and initial cost
Reasons for switching to ChiroFusion
I was sick of continually having to pay more for a software that I had already purchased
Hugo
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
New user turned loyal customer!
The design layout is elegant. The user experience is amazing and the user-friendliness is great. You can tell a lot of thought and effort has been placed on developing the ChiroFusion software. My only regret is not choosing this software sooner!
CONSThere are certain features I wouldn't mind seeing but they are not detrimental.
Reason for choosing ChiroFusion
As described above!
Reasons for switching to ChiroFusion
The past year has provided nothing but headache since a recent software "update" on their end. It has cost us valuable time and money dealing with the numerous downtimes and "buginess" of the software.
Dr. Robert
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2019
Good featured chiropractic EHR
ChiroFusion makes it relatively straightforward and quick to write compliant exam and progress notes without a lot of customization.
CONSThis EHR does not do a great job of keeping track of patients medications, and supplements, particularly if you dispense supplements.
Reasons for switching to ChiroFusion
Kareo started trying to charge outrageous fees for each individual aspect of their software.
Daniel
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
ChiroFusion has been the best decision our practice ever made!
Working with ChiroFusion has been a positive experience overall. The software has been a solid system, allowing us to operate effectively on a daily basis and focus on growing our practice. Overall, the system has been a great fit for us. The price point, with the clearinghouse integrated, is unbeatable. This solution has been long overdue for chiropractors - thank you!!!
PROSFirst off, I can't thank the folks at ChiroFusion enough for understanding how to make a simple, affordable and user friendly EHR. I’ve used numerous systems in the past and will say this software is in a league of its own. The software is web-based and can run on any platform including Windows and Mac. This flexibility is important for us as we use a mix of Mac and PCs in the office and work remotely from home at times. The workflow is intuitive and extremely easy to navigate for everyone in the office. We were up and running within a week with zero setup required on our end. The online scheduling feature with integrated intake forms has been a game changer for us. Our patients can schedule appointments with our office 24/7 from their mobile device and all paperwork can be completed online before the appointment. The reporting component produces detailed notes in under a minute that are clear and professional in appearance. The integrated clearinghouse also saves time and money. Claims can be uploaded to Office Ally at the end of the day with one click and claim status reports are provided within a few minutes. Our previous software required us to export our claim files from the system, then upload them to a clearinghouse that was charging us close to $120/month to submit claims. The last thing I want to mention is support. ChiroFusion's support team is always available and quick to get back to us whenever we have a question.
CONSI'm truly happy and can’t really think of any cons at this time. The staff are always responsive to our requests for improvements and welcome our feedback. It would be great at some point in the future to include electronic eligibility verification in the insurance component of the software.
Vendor Response
Daniel, you have broken the internet with this review! WE LOVE YOU! We can't explain how much clients like yourself make us truly love what we do!!! THANK YOU, THANK YOU, THANK YOU! Did we mention how much you rock? Just sayin... :)
Replied April 2019
Brett
Medical Practice, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2018
I've just started using it. Overall it appears to be a nice program. There are some issues thought.
An electronic EHR from paper. Ease of use for what is there. Bring able to track patient records, files and billing. Bring able to access it anywhere. Overall I think it's better than many programs out there but it is close to being a very nice program.
PROSThe ease of using the billing and electronic claim submission. The patient dashboard is nice. The initial exam is fairly thorough and easy to go through.
CONSI don't like the font size and how spread out the patient note is. I would like a soap note to be on one page when printed out. A new patient exam should fit on 1 to 1.5 pages. All the info included on an exam can fit on it. I don't like the extra explanation of every Ortho exam. Takes up too much space and causes extra pages for printing. Changing a CPT or diagnosis code is not an easy process in case you made a mistake and need to change it. Having to go back into the note to change a charge, then back to billing in a pain. The patient search function on the main page pops up the patient, but you cannot access that patient from the basic search. I need to enter a blank search to bring up the advanced search to get a patient up. A patient master list would be a nice option. I have an additional provider at my clinic and the additional fee was not advertised when I signed up, That is misleading when you say you can add as many users as needed, not mentioning additional fees for additional providers. I would like to be able to click on a patient on the schedule and open their note/info. A optional USB card scanner for credit card auto integration would be nice.
Vendor Response
Hi Brett, thank you for taking the time to provide us with your feedback! Looking over your review it sounds like you could use some TLC. It looks like you have not taken advantage of any of the training we offer? We have tried to reach out a few times and we strongly urge all new users to take advantage of our one-on-one training as it will demystify all the aches and pains you have outlined. The system has the ability to do all that you've mentioned and more and all you need is a guiding hand and some simple training. We will reach out again this week, please try and find time to train on the system with one of our stellar specialists that most clients rave about :)
Replied June 2018
Ross
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Great Chiropractic EHR
ChiroFusion is very straight-forward and has great features that will help us run a smooth practice. The onboard training is very in-depth and helpful so you are ready to go!
CONSMy least liked thing is that there is not current function to allow patients to update their subjective when checking in on the tablet.
Vendor Response
Thank you for your positive feedback about ChiroFusion. We're thrilled to hear that you find our software straightforward and filled with valuable features to support your practice. We appreciate your suggestion regarding allowing patients to update their subjective information on the tablet during check-in. Your feedback is valuable, and we'll definitely consider it for future updates. Thank you for choosing ChiroFusion. We look forward to continually improving our software to better meet the needs of our client base.
Replied December 2023
Michael
Hospital & Health Care, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2016
Loaded with great features. Easy to learn and use.
I run a high volume practice that includes 8 staff members. I've gone through my fair share of practice management software during my 19 year career and have found ChiroFusion to be in a class of its own. The software's interface is easy on the eyes and extremely user-friendly. We were up and running in about two hours with no setup required on our end. The system is able to efficiently manage our scheduling needs and includes email and text reminders which have really helped to reduce no-shows in the office. Documenting visits is quick and easy and requires a minimum number of clicks. I'm impressed with the quality of the notes considering it takes me less than a minute to document a visit. Submitting and tracking electronic claims to the clearinghouse is quick and easy. Their support staff is awesome and always go the extra mile to help us when we need it, even at nights and on weekends. This company clearly understands the value of great customer service!!
PROSI like the ability to see all pertinent patient info in one screen. Appointment reminders are nice. It's cloud based so there's no software to install or update and I can access my practice from anywhere I have an internet connection - even using my iPhone. Friendly, knowledgeable and responsive support staff. The price can't be beat.
CONSPosting payments manually does take time. I definitely recommend signing up for ERAs which will eliminate having to manually post payments and will automate the entire process. Definitely a time saver for high volume practices, or practices with limited staff resources.
Vendor Response
Thanks Doc! The auto-posting payments was of importance to us! Saving your office time & money is a primary focal point for our team and we're always looking for new ways to help make it happen.
Replied October 2016
Tracy
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Satisfied customer
Very good
PROSIntegrates easily with clearinghouse, allows for endless macros templates, and has some added features on back end for billing that work well like emailing statements and mailmystatement services. Has excellent customer service, they reach out very fast to fix problems. You can suggest changes and there is an entire board of them, many get implemented if enough people 'vote' for them or if the admins seem to think its a very logical suggestion they'll add it quickly.
CONSLike any software, you will have to figure out how to best integrate with what you do and your workflow. There isn't a single software out there that allows you to plug and play and magically does everything perfect, or at least I've yet to encounter one. What you put into up front efforts with training and problem solving with your flow will pay off exponentially. 3.5 years in now and we spend VERY LITTLE time every day (minutes..) doing routine admin things that used to take hours to do with staff with previous systems / workflows. Notes are a breeze...and very accurate.
Reasons for switching to ChiroFusion
Server base to cloud base
Sean
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed October 2016
Not all that
This product initially looks great but once you get in it is slow in the cloud based system. It often needs to be refreshed. There is way to many clicks to get from one page to another. It's hard to see the big picture (calendar) for a particular patient and the reports are incomplete and inaccurate. The financial side of it is a pain in the rear and I am just a private pay office. It's clunky at best and even when on the phone with them and they are going through it with me, often times they are lost and refreshing to figure out why something in particular might not be working. Also, the text reminders still get sent out even when you cancel or reschedule an appointment. It's also quite a bit more than $99. Better to find something else than waste time on this product.
PROSHow it looks and its initial simplicity of the SOAP
CONSVery clunky. Often needs to be refreshed. Poor and inaccurate reports. Too many clicks. Having to hop from one screen to another to enter financial data and the system crashing. Text reminders still get sent if you cancel or reschedule and appointment. Cant see the big picture on the calendar for future visits. Costs way more than $99 a month and requires a lot of your time.
Vendor Response
We're sorry to hear of your unsatisfactory experience, as this is not the norm with our clients. We offer several hours of free training to all clients and it appears that you've only taken advantage of a 40 min. session. Client satisfaction is of utmost importance to us and we were unaware of such an opportunity in your most recent feedback indicating you were doing well and didn't require any assistance. We pride ourselves on being a transparent company and our pricing of only $99/month is clearly stated on our website with no hidden, or additional fees. Please note, text reminders may still transmit on appointments canceled last min. When it comes to server reliability, we boast a 1.3 second page loading time with no incidences of interruption even from high volume offices. A poor internet connection can affect any web browsing experience. We'd like the opportunity to change your experience & we'll happily contact you first thing Monday morning.
Replied October 2016
Cheryl
Alternative Medicine, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2019
Quick and detailed Exam and SOAP notes
1. Patients love the ease and professional online intake forms. 2. Very easy to customize care plan templates. Tabs make it easy to complete detailed Exam and SOAP notes quickly 3. Help videos are very useful 4. Specifically designed for chiropractors
CONS1. Some glitches with online scheduling. 2. Patient check-in for appointments does not include subjective for patient to complete like similar software 3. Online intake forms cannot be completed on cell phone and email to patient does not communicate this to patient
Reason for choosing ChiroFusion
Cost and user friendly
Kristen
Medical Practice, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Unity Chiropractic Review
Our overall experience with chirofusion has been phenomenal! Our agent was [SENSITIVE CONTENT HIDDEN]. He was with us every step of the way when we signed up. He was able to answer all of our questions immediately and got us set up with the team that can answer questions if we can’t find it in the help tab. Everyone is always extremely nice!
PROSIt’s very easy to navigate. When we signed on with chirofusion we were opening! We didn’t have time to learn a software but I was able to quickly pick up on it. It stores ALOT of information about patients, the setup alone is probably my favorite. I’ve used many chiro softwares and this one has, by far, been my most favorite. It’s very organized.
CONSThe only thing I would change, and this is me comparing to other softwares I’ve used, is the check in and check out process. I believe when we check someone in, it should throw their name into a separate column and when we check them out, it’ll disappear from that column. It helps us to know who all is still in the office. I see the abbreviations but it’s so hard to get use to those.
Reason for choosing ChiroFusion
In my personal experience, I’ve used both chiroTouch and eclipse. With eclipse, all paperwork and personal info has to be manually entered so we were spending a lot of time on the Computer with notes. With ChiroTouch, it was pretty great accept we always had server issues. My most favorite thing ever about Chirofusion is that it’s cloud based and you can even sign in on your phone. Me being the office manager, I always have calls coming to my phone 24/7. I’m on the software daily scheduling even when we aren’t open.
David
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Great Software
I've enjoyed its simplicity, ease of use and customer support.
PROSEase of Use Affordability Customer Support PRICE!!!
CONSWhen clicking the segment to be adjust it allows opens another dialogue box for each segment to indicate listing.
Reason for choosing ChiroFusion
Ease of use and Affordability. I also like that its all online and i can access it from anywhere. In addition to this it allows me to be completely paperless.
Reasons for switching to ChiroFusion
Ease of use and Affordability.