I loved its use and the good price it manages to implement.

Once in a while, there was problems with where the cursor would go when you clicked on a certain spot. I don't know if that was due to the technology we were using or the site.

SENSITIVE CONTENT] was so amazing- she held my hand, educating me on every step of the process. She is so professional and has such an in-depth understanding about the billing ecosystem.

If you are like me, you are trying to find a solution to an imperfect system, and thinking about taking a leap of faith and signing on to a platform that seems to offer everything you need.

Ease of use - my staff have been able to learn Heno in the matter of minutes.

Training videos were a little difficult to follow and sometimes we would run into issues that didn't have a video.

Flexibility and customization aspects allow you to build out templates.

I am very excited about where we are going as a company and as a team with HENO. This was easily one of the best switches I have made in 14 years of running Synergy.

There customer support team is Excellent and possibly the best I’ve ever encountered. They treated me like I was the only customer and always answered my questions promptly.

Considering that, I strongly recommend it to the right practice.

The reports are still a little clunky, and disorganized. There are still occasional bugs that have to be worked out.

Starts at $150/month per provider...but you get what you pay for. Learning a new system when you switch (but again, there’s daily live training for my questions).

He was always available to help me with technical issues and solutions with his professional and calm demeanor that provided reassurance and confidence that we were going to make this work.

I have been really impressed with the overall functionality of this software and how well it has integrated with my practice. I have looked at other EMR’s and Heno has hands-down been the best.

In house billing, improved stats (once I can find them PTs tell me it is very easy to use with a few suggestions for decreasing some of the steps to improve it even more. LOVE the constant updating.

User can customize it to fit their needs. Doc's love that our evals are concise and full of data.

This is a horrible business practice and I hope that the owners consider changing this.

HENO has excellent customer support who are always available to help. Great software  for our company and after a little practice, easy to use.

Excellent EMR for multiple service / revenue stream practices. Billing module needs streamlining.

Love the customer service, easy to use once you learn.

Got lost at first, but was able to navigate after being trained.

We have a great relationship with the core team, are getting better analytics than before with our previous EHR,  and really like the integrated billing.

I would say that my experience was great with HENO. They walked me through the setup and we’re there anytime I had a question.

I found that my staff picked up the use very well. I really like how well the support has been from Heno.

The Heno team is constantly working to create a better platform taking in our feedback, which we are grateful for.

She is awesome: great energy, insightful questions, responsive answers that are concise (not smoke), enthusiastic about her role and gave me real timelines.

So being able to have a program that is super easy to use and quick to train someone was ideal.

Heno  has been an amazing software and EMR system to work with. Their customer service is top notch and their responsiveness to questions and issues has also been superb.

The operation on the site is often complex, and technical assistance did not help me, many users may have problems that are not.

M trying to close my Plus account but nope, no one gets back to me and they’re still charging me. Absolutely disgusted and now cancelling my card so they can’t steal anymore of my money.

Hands down the most outstanding customer service.

All businesses need systems, simple systems work best, just the accounting integration. They get that right, they will have an absolute winner.

I used fresha and I had so much support from [SENSITIVE CONTENT HIDDEN. He was truly amazing and patient with me , always answering my questions.

Fresha just changed my life, the CS is fantastic, my customers handle their own appointments and it saved me a lot of time, very comfortable app.

I don’t take credit cards so I don’t need the extra service. I had to dispute it on my credit card company.

It’s all about learning with new products and how easy they are fresha is easy to adapt to and function and customer care are great.

Will start working again in september. I am so positive so far...and I’m hoping it will stay that way.

Very easy to use, very intuitive, with an awesome customization level considering it is a free software.

M out of my policy no show fee and I’ve lost an hour of my time with production.

Fresha makes them a new account and I get charged the ridiculous 20% fee. Do you think I can get support to reply to my emails.

Great little booking tool. I switched when i wanted a paperless clinic.

Clients can book in easily and the book now buttons create opportunities for clients to see who’s available at any time day or night. I love all the features and the consultation helps a great deal.

Except on the website it says it’s included in the 2.29% plus $0.20 per transaction fees. M already very upset at the delay only to hear about these extra costs.

It is easy to use so far and even the free version a small business can use. And as i can understand the Fresha Plus is also cheap.

Great for the whole team , great for rebooking clients and the appointment reminders are brilliant.

The customer service is excellent. They are a company that operates great ethics.

It’s easy to use, send reminders and the service of the Fresha team is amazing.

For me the system it’s just amazing, from online bookings, text and email confirmations for clients, costumer service when I have doubts they are fast with solutions and explanations.

You can choose to use the program for free. If you want to add the 'Plus' utilities, you pay a fair price.

I must admit I might be confused on the billing policy.

It is very easy to use with good customizations. Many options are very practical to use.

Best admin support- so quick and detailed. Program is easy, user friendly, and free of charge loving it.

This is amazing if looking for a start up online and booking system. Easy to use, simple for clients, and has a free version.

I really like the fact that you can utilize almost everything you need to run a successful business. It keeps track on everything with integrated options to social media plus google.

The headache and frustration of dealing with them is too much. If I did not already have my clients set up in their system, I would be switching to something else.

It’s great for start up and small businesses. So many fantastic features that are complimentary with the small debit fee that is only taken upon sale.

The new client consultation forms are very easy to use and easy to edit. I love the marketing features which prove very popular with the clients.

Friendly use, full integration solution for barber shops.

We are very pleased with the outstanding. Investment Fresha has brought our Company.

US Dollar

HENO is an integrated, cloud-based solution suitable for physical therapy/rehab and speech therapy practices of all sizes. Key features of the system include electronic medical records, medical billing software, and patient scheduling software.


Centralized patient data and digital file uploads give users a complete patient overview. Data is securely entered, saved, and accessed from any device. Financial reporting allows users to view financials, appointment trends, no-shows, and cancellations. Automated payment postings and custom automated email reports are also included in the billing software. Customizable scheduling is available for multiple facilities, doctors, and providers. Integrating with multiple locations allows users to access patient profiles, manage check-ins, set recurring appointments, and view daily patient appointment lists.






LongDescription

File Management

Treatment Planning

Patient Records Management

Practice Management

Customizable Reports

HIPAA Compliant

Progress Tracking

Exercise Library

Referral Tracking

Patient Intake

Customer Database

Care Plan Management

Calendar Management

Multi-Physician

Assessment Management

Multi-Location

EMR/EHR

Client Portal

Insurance Management

Medical Billing

Physician Scheduling

Billing & Invoicing

Progress Notes

Claims Management

Appointment Management

Records Management

Patient Scheduling

Appointment Scheduling

Inventory Management

Electronic Payments

Document Storage

Charting

Mobile Access

Compliance Management

Activity Dashboard

Reminders

Chat/Messaging

Customizable Templates

Progress Reports

SOAP notes

Patient Portal

Document Management

For Occupational Therapists

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Professional plan: $150/month/provider

Contact HENO for custom pricing

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

HENO

Live Online

Webinars

Documentation

Videos

Fresha is the world’s only subscription-free booking software for beauty and wellness businesses, trusted by over 100,000 salons, barbershops, spas, and more. Sign up to Fresha for free and manage all of your appointments, staff members, and locations from your own online calendar. Attract more new clients and fill your calendar by taking bookings on your Instagram and Facebook pages, through Google Search and Maps, and on your own website. Reach clients anywhere, anytime and grow your business with powerful marketing tools; including email campaigns, text messages, and alerts within the Fresha app. No need to pay a monthly subscription – grow your business at your own pace with our optional paid features, including seamless payment processing with daily payouts.

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