The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.

As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.

My overall experience with this app is great. It’s is very user friendly.

I really like the scheduling functionality, it's exceptionally intuitive and really helps me streamline organization.

Besides the horrible service they have not kept up with technology.

This experience may also be attributed to trying to schedule massages where schedule management is difficult.

It's disappointing on the whole, because I see it as a decent booking system with potential, if they kept up with the times and listened more to their users.

Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.

The company is great, the people are helpful. The software is overpriced and clunky.

The inbuilt marketing functions are absolutely dire and Mindbody doesn't integrate with anything (it's not even on Zapier) so you'll struggle to build a great marketing machine using it.

I cut my losses and canceled the subscription very early after realizing how little help it was in my area.

I mainly used this through my iPad and there were some minor issues where it didn’t seem compatible with the iPad and I would have to navigate the site in a an odd way.

The interface was so old-school, and the customer service was absolutely terrible.

Mindbody is missing several key features such as double-booking options and the option for memberships is pretty difficult to use. MBO is very hard to train new people in using.

Very good experience with Mindbody, it helps me stay in shape and I love all dance classes. It always worked very well for me on my pc, for now I did not use it on another device.

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients.

It's a great app when you gym has this kind app for the booking of their gym's class.

The only thing I don't like about this software is how hard it is to find all of your different studios' schedules.

Their staff team is also super helpful and they have many seminars and resources to help build your business.

This software is easy to install and has great customer support if you have questions. It simplifies booking appointments, adding inventory, taking payments and scheduling.

I haven't found any features that I don't like about Mindbody.

Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in.

Great for automation for business, also a good tool for user.

Generally I was very pleased in using this product. I haven't needed to use it in a little while.

I like the ease of use, and they were very supportive at start up and roll out.

It is a beautiful interface with lovely pictures and colors.

Each time we call up and try to speak with somebody to help us through something else that is not working correctly, we are given different information that causes more and more problems.

I have had trouble in the past managing my accounts. Since I need different logins for the studios that I visit, it can get a bit tricky.

It was great that our trainer was able to meet with us weekly to help us learn the system.

Really good customer service. Will give you discounts to get you to sign up.

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun.

Ability for patients to self book their own appointments is excellent. Love that we can text from our own phone number.

Sometimes messages can get lost and I have to search; only because so many other auto messages go out.

I have been able to manage my business without having to hire additional staff to do what Review Wave does for me. Their customer service is so amazing and always there to help.

The training was thorough and setup and use has been super easy. Any time there is an issue their customer service always assists us fast and resolves any issues.

It has made my girls job significantly easier, our patients love it, and we've gotten a flood of reviews since signing. The customer service is always quick to answer and over the top friendly.

They will promise you that everything is very simple and straightforward.

Review Wave is great for text reminders and more.

It is a little delayed in updates if we make a change to a patients appointments but that is it.

I also did not like the sales representative that we worked with because he was very aggressive and talked down to me when I said I needed to think about it.

Overall, my experience has been poor. I was promised that their software integrated with mine, and would be very simple to use.

It gives the patient an outlet to let us know how we could do better before they leave us a negative review.

Love that it integrates with our electronic health record's and is automated. Understand very well be importance of reviews and the system makes it seemless.

We have received service with abundance. Their customer service has been the best I have ever worked with and has made the transition very smooth.

Everyone I've talked to has be extremely helpful and friendly. I've never felt like an imposition or like any question was too small to be valid.

I love that we get to hear the feedback of our patients. It is both helpful when we receive good feedback that can be shared on Google and Facebook as well as ways we could improve.

Sometimes the appointment text reminders do not go out and that causes some no shows since patients rely on those reminders.

They had a great customer support team and good review software, but were were looking for more of an integrated system that would allow for easy texting and rescheduling options for patients.

It has been much easier for us to get positive feedback from our customers in real time which has made a very positive impact on our growing practice.

The ease of use and integration options have made it easy for our clients to jump in and start using the platform immediately, and they are seeing excellent results.

The customization options for all templates give us the flexibility to tailor our message to our specific audiences. Customer support has been fantastic.

We use it and will continue to use it. Great company doing awesome things and doing them well.

The campaigns are a little trickier to use but there are more steps involved.

The integration with our system at the time was wonderful and streamlined our work flow.

The texting function and appointment reminders are fantastic. Like all of the features and templates for this.

Honestly, the product is great, but my favorite part is the customer service.

I also liked that patients with a less than amazing rate would be redirected to provide feedback instead of leaving a review on one of our platforms for the public to see.

The integrated prompt and ability for patients to rate and review our business via mobile device following their appointment visit.

The text messaging between patients is awesome. The reviews being sent out automatically has increased our reviews and most important is the ease of use.

The team who presented the product and set up our system did a great job. Team is friendly and eager to help whenever we have questions.

We have gotten almost 300 reviews in 6 months. We also love the text reminders and seamless integration with chirotouch.

Review Wave is pretty easy to use and has a lot of capabilities. I also like that we could start at a lower cost tier and move up or down based on needs.

It's easy to use and helps my practice run so smoothly everyday by confirming patients for all their appointments and I love that they can communicate by text with us any time that works for them.

The ease of use is very important as well as the automated requests. It helps to keep momentum going in the background of our daily business.

Review wave is intuitive, easy to use, and very effective.

We love working with Review Wave, that's why we hired them. We worked with them years ago in our former office, and we knew that they would be an asset to our new practice.

I haven't truly unlocked the full potential of the software yet, we're just dipping our toes.

They all use the same schedule and have the same tax ID # but they want to charge me $300 per office with a 10% discount.

Great company and technical support as needed.

It was a great product until it became overpriced after the first year.

This did help us to increase our Google and Facebook reviews. This also has a feature where you ask for feedback and then ask for a review.

US Dollar

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.


Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well.


Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed.


Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration.


Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.



LongDescription

Treatment Planning

Employee Management

Purchase Order Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Practice Management

Real-time Scheduling

Booth Rental Management

Fitness Plan

Customizable Reports

Document Storage

Dues Management

Access Controls/Permissions

HIPAA Compliant

SMS Messaging

For Salons and Spas

Referral Tracking

Contract/License Management

Task Scheduling

Financial Management

Secure Login

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Online Registration

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Customer Accounts

Customer Database

Recurring Appointments

Gift Card Management

Class Scheduling

Payroll & Commissions

Calendar Management

Room Booking

Costume Management

eCommerce Management

Template Management

Scheduling

Data Import/Export

Promotions Management

Assessment Management

Email Templates

Multi-Location

Booking Notes

Self Check-In/Check-Out

Student Management

Booking Management

EMR/EHR

Email Marketing

Rate Management

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

Capacity Management

Membership Renewals

Membership Management

Resource Scheduling

Credit Card Management

Marketing Automation

Client Portal

Event Scheduling

Social Media Integration

Email Reminders

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Client Profiles

Reminders

Time & Expense Tracking

Class Management

Group Reservations

Automated Scheduling

Event Management

Customizable Templates

Visitor Management

Calendar Sync

Mobile App

Team Management

Billing & Invoicing

Progress Notes

Event Calendar

Website Management

Real-Time Reporting

Member Types

Activities Booking

Commission Management

Facility Scheduling

For Physical Therapy

SOAP notes

Employee Scheduling

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. 
Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. 
Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. 
Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

2-10

11-50

51-200

201-500

501-1000

1000+

Mindbody

Live Online

Webinars

Documentation

Videos

Review Wave is an online review software that helpshelps dentists, physicians and other medical professionals create patient reviews and gain new patients. Review Wave allows medical practices to automate the process of gaining reviews, build customizable website templates, and use SEO data to help increase visibility online.

Messaging

Surveys & Feedback

Sentiment Analysis

Communication Management

Review Notification

Survey/Poll Management

Review Monitoring

Response Management

Dashboard

Ratings/Reviews

Billed annually. A one-time set-up fee of $299.

Mindbody vs Review Wave

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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