MemberMouse vs Club Caddie

RATING:

4.7

(40)

MemberMouse has 40 reviews and a rating of 4.68 / 5 stars vs Club Caddie which has 17 reviews and a rating of 4.76 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (40)
4.8 (17)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 28, 2021
March 7, 2024
Pros/Cons
  • Pros

  • It's great to be able to block off certain posts and blog categories that I want to keep only for paid members. I love how it helps members upgrade their plan and have the cost applied retroactively.
  • Membermouse was easy to integrate on our Wordpress site and customize to our needs - online training videos/documentation were very helpful.
  • Cons

  • My biggest complaint with Membermouse is the way it handles 'Cancelled' or 'Expired' memberships.
  • I have had all manner if error including customers recurring billing just stops, double payments we've had to refund, and other errors. It is a gigantic plugin so updating can cause issues.
Read all user reviews
  • Pros

  • I like how it is easy to use for all users, the reports and controlling my price for online tee times. The support team are great to work with and handle any problem you might have.
  • I love the fact that we can chat with Club Caddie at any time if problems arise. I also love how it is user friendly.
  • Cons

  • When software updates occur, we have some trouble getting the staff use to those updates.
  • The member billing seems to be the area that I struggle with at times to integrate with our processes.
Read all user reviews
Pricing Range
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$
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$
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$
$
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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos