It's great,  very insightful tool. I would recommend using it, though it can be quite slow at times.

It also helps determine where there are issues in your funnel and what a potential solution might be to improve it.

Really helpful for finding bugs / improving your product UX, the pricing is way too high for the value.

Good tool to learn about users behavior and how to adapt to their needs and make their experience much better.

Overall I enjoy FullStory and the abilities it provides.

This makes it difficult to determine which options the user is actually seeing. The way they portray the user zooming-in is also a little disorienting.

We've used it to analyze conversion rate issues and it has provided invaluable insight. The FullStory support team is a dream to work with - they are responsive and go above and beyond to help out.

I recommend it to all my colleagues, it can help improve our user experience by reviewing their activity, not just to help investigate issues.

Pays itself just for using it for customer support, but every department is using it now (marketing, product management, R&D, ...).

Software has a summary section also which is great, analytics and trends are very useful and you can also integrate into jira for reports and decision making.

The integration of fullStory to the product is simple and easy due to the good documentation an good customer support. The FullStory provides some inbuilt analysis trends which is pretty useful.

FullStory has been a really useful tool for analysing the user experience on the Website.

I love how quick it is to find out the customer segments you are looking for. This is super important when QA-ing software.

We don't rely too heavily on the product simply because we can't be sure it's capturing everything.

QA teams, Product Teams, Research Teams, Customer Support Teams - everyone.

We tried the other most recommended softwares that do just that, but Fullstory is much more user friendly, smart, easy to use and capable.

FullStory is helping us immensely with UX/UI research and how to improve our app. It also helps us with customer support because we can easily identify what a user did and where he ran into trouble.

The limited window of time that sessions are available for review, and it is quite expensive.

This product is fantastic for breaking down how your user interface is faring among your users. It shows some statistics that other analytics do not.

I recommend it for any SaaS company looking to better understand the behavior of their users.

It's great for seeing what a user is doing, and has great settings to help block certain sessions from being recorded, as well as blocking elements for privacy reasons.

I love the whole concept of the software. It’s amazing to watch a customers entire journey through our website.

It also guides us into making decisions on the design of the site, its great to have the video replays of multiple sessions that help to prove or disprove our hypothesis.

State of the art product, but poor customer service and retention, unjustified price increase.

Full story is so easy to use and protects user privacy also which was a concern of mine. Its a easy to set up through segment and their customer support is there if you need any help.

FullStory gives you the ability to track and see what your prospects or customers are doing on your website. It allows you to see exactly what is going on and think of ideas on how you can help them.

If I remember correctly, setting it up was a little difficult in our environment because of our stack.

Allows me to investigate bugs and user error super quickly within a fun to use interface.

I love not only how it records your users' sessions so you can literally watch what they did on your website, but also how it then provides you analytics on their habits.

For the price it demands, I feel the ROI is very low.

Customer service was poor. Price for minimum package was increased from USD $199 to $899.

Perfect integration with Microsoft solutions. Ease to share with other partners.

In my opinion, it helps its users create very professional-looking and most importantly dynamic reports with stunning visuals.

In general I'm very pleased with the software and it meets the needs I need - a good opportunity to say thank you.

I have trouble connecting it to an analysis cube and making a website version.

The brightest part of Power BI for us has been the ability to create rich data driven dashboards without having to invest in an entire new platform.

The dashboards and reports are limited in visual design, so they all look the same and quite ugly.

Overall a great solution at a great price. Easy to learn, hard to master, but can deliver business benefit within hours.

This is a powerful software that makes it easy to demonstrate the data analyzing and create a fantastic view for different reports.

The PowerBI experience is excellent, especially I appreciate the integration with Office 365, also the mobile version works very easily.

Power BI is user friendly and helps the companies to present data in a beautiful way.

Some find it too complicated to use and are intimidated by the format. I have not been able to find training for management on how to use a report that someone else with PowerBI skills created.

One feature I like so much is the ability to import data from multiple sources. Also, the fact that there is a mobile version of the software makes it a wonderful choice.

It has lot of learning curve and has very limited support available on internet. Configuration is a hell.

I have always had a dislike of the methodology and training materials Microsoft subscribes to.

Power BI has been a welcome addition to our tech stack. The ability to create visual reports and quickly export them to add to presentations is a great little addition.

Amazing product, very inexpensive, great support, fantastic visualizations, great data transformation.

It’s the best for the presentation and to make the presentation more interesting.

Overall, it's a great program and solves our needs in visualizing data. With most Microsoft products, we'll be excited with future updates.

I love Power BI's ability to translate complex data into simple to understand visualizations that is helpful for making business decisions.

It is also excellent all the integrations you can do with systems, the cloud, etc. The data transformation module I find wonderful how fast it is, even with large amounts of information.

Additionally, there are times that my computer struggles to keep up with the program causing it to become non-responsive or crash.

Having switched from excel recently, Microsoft Power BI has been of great help. Having good visuals for data is a plus to us as an organization for they help do comparisons at a glance.

The best feature that Power BI has to deliver, in my view, is its visuals. Charts and diagrams are also more visually appealing, which helps me communicate my messages to my friends and colleagues.

It has a lot of powerful features and potentials in showing data and making nice graphs/tables to show the facts/numbers that you want. It works way better and is way more efficient than Excel.

Great user friendly interface, which can be overwhelming at first, but is well worth getting to grips with. There is plenty of online and community support for Power BI.

Excellent customer support. Using the power bi web dashboard is a great way to gain the visibility that you need to make this Business intelligence  valuable.

The big advantage is that the program is easy to use. Microsoft has developed some great tutorials that you can download on their site.

I like this software because I have the chance to create amazing graphics and those are dynamic.

The visuals are great and integrates excellently with other Microsoft applications. It is also very easy to deploy and work with.

This product is a great cost solution and is only getting more powerful as time goes on.

Rearranging dashboards can be a bit frustrating, and it’s web-add on EasyBI has very limiting features.

Having knowledge of Excel, it made it much easier to adopt and when I ran into trouble there was great help in the Power BI online community.

It is almost like Excel but with great visuals and scalable dashboards for quick preview into useful information.

The graphics are really nice and it makes building a report the such an easy task I loved this.

The negative thing about Power BI is that you need a lot of effort to edit the data that you have imported as a table.

US Dollar

FullStory is a web-based digital intelligence system that helps optimize the client experience. It enables users to track and monitor each customer activity. From clicks to page transitions, everything is indexed automatically. The indexed information is accessible to the entire team, which can be used to help drive business decisions.


Session playbacks in FullStory are more than just a recording, they are a view into the customer's journey. Omnisearch gives users an intuitive experience by allowing users to inspect customer activity, identify rage clicks, create funnels and review page analytics from the dashboard.


Pinpointing dead and rage clicks can help identify potential improvements to the user interface. FullStory also includes "click maps" that gives detailed page insights, including the most visited pages. This data helps you better understand the interactions made by current and potential customers. 



LongDescription

Data Aggregation

Real Time Analytics

Engagement Tracking

Funnel Analysis

Website Analytics

Email Alerts

Activity Tracking

Customer Segmentation

Real Time Monitoring

Referral Tracking

Sentiment Analysis

Single Sign On

Usability Testing

Behavioral Analytics

Multiple Site Management

Site Search Tracking

Knowledge Management

Transaction Monitoring

Collaboration Tools

Data Capture and Transfer

Data Import/Export

Campaign Segmentation

User Journeys

Event Logs

Customer Activity Tracking

Customer Experience Management

Heatmaps

Problem Area Alerts

Conversion Rate Optimization

Multi-Channel Data Collection

Compliance Management

Real Time Data

Pageview Tracking

Performance Metrics

Scorecards

Issue Management

User Interaction Tracking

KPI Monitoring

Real Time Notifications

Time on Site Tracking

Real-time Updates

Dynamic Content

Visual Analytics

Customization

Activity Dashboard

Alerts/Notifications

Predictive Analytics

Data Visualization

Visitor Tracking

Conversion Tracking

Multi-Channel Attribution

For Mobile

Issue Tracking

Keyword Tracking

Dashboard

Alerts / Escalation

Real Time Reporting

For Websites

Behavior Tracking

Goal Setting / Tracking

Reporting/Analytics

Widgets

Monitoring

Campaign Analytics

Trend Analysis

Screen Activity Recording

Summary Reports

Product Data Management

Link Management

Third Party Integrations

Element Analytics

Keyword Research Tools

Search/Filter

Augmented Analytics

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

FullStory

In Person

Live Online

Webinars

Documentation

Videos

Microsoft Power BI is a web-based business analytics and data visualization platform that is suitable for businesses of all sizes. It monitors important organizational data and also from all apps used by organizations. Microsoft Power BI provides tools to quickly analyze, transform and visualize data, and also share reports.

Microsoft Power BI offers SQL Server Analysis Services through which users can quickly build reusable models using the overall data. The software enables users to integrate their apps, so as to deliver reports along with real-time dashboards.

Microsoft Power BI also provides self-service access to major third-party cloud sources such as GitHub, Zendesk, Marketo and Salesforce.

Microsoft Power BI is available both in free and paid (Pro) versions. The free version is not limited by any time period; however, data of only 1GB per user can be analyzed. Otherwise, it costs $10 per user per month for 10GB of storage.



Real-Time Analytics

Integration into Third Party Applications

High Volume Processing

Customizable Reports

Data Synchronization

Ad hoc Reporting

Natural Language Search

Geographic Maps

Self Service Data Preparation

Data Quality Control

Mobile Access

Dashboard Creation

Data Cleansing

Data Connectors

Data Discovery

Ad hoc Query

Real-Time Updates

Reporting & Statistics

Interactive Reports

Data Blending

Data Transformation

Customizable Dashboard

Ad hoc Analysis

Self-service Analytics

Data Management

Single Page View

AI/Machine Learning

Power BI Pro: $9.99 per user, per month
Power BI Premium: $20 Per user/month and $4,995 Per capacity/month

FullStory vs Microsoft Power BI

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