VSA gave us the ability to manage completed remote laptops from a central console. Something as simple as changing the administrator password remotely is priceless to us.

I can say no after sales customer service at all. No phone number can be contact for urgent issue.

It is very easy for technicians to use and provides a nice single pane of glass to see everything through. Kaseya has lots of options for you to add on to sell to your customers as well.

Costly - But you get what you pay for. Menus - They are working to standardize the UI.

Overall Kaseya is a good product. I think there are better applications out there for the price, but for an RMM it does its job.

Support is horrible because the company is horrible.

This even extended to professional services and some problems completing scope items.

They focus on new things like new backup & office 365 integration but the Core of their product is still terrible.

The powerful scripting agent has allowed for us to deploy software and patches quickly.

You polish the whole in the right shape. We have good security options with Webroot, Malwarebytes and Patch Management as most important parts.

License issues constantly causing problems, support is hit or miss, AD discovery is completely broken, poor integration with AV products.

Good overall experience although my service desk have had confidence knocked in the product with recent outages.

Automation Ease of use Fully Featured Great integration. Pretty good selection of add-ons to extend services out to other areas (SSO, PSA, etc).

Significant reduction in operational costs and increase in our ability to deliver value.

Everything feels clunky and menus are not categorized right. Not only that, the remote tool is HORRID.

Utilize for remote access and Help desk mainly and it is very helpful.

Kaseya VSA is not only for MSPs, but for anyone who needs help managing their assets in the office and in the field.

Good product if managed and configured correctly. When bugs are identified, their resolution is very slow from engineering team.

Good feature of software but better not to use if you are not familiar with it.

It lacks a low latency feature such as Zoho assist. If your customer has a poor connection, expect key presses to be delayed and your words being typed wrong.

The software is actually quite good when it works properly. It has a huge amount of features.

Beyond simply remoting onto client endpoints, I really enjoy the ability to carry out various tasks in the background without having to remote on, including. Running CMD and PowerShell commands.

Some other products have pieces of what Kaseya can do, but no one has it all.

Ease of customization and automation of procedures.

Updates with Live Connect, some times install will fail and have to uninstall and reinstall. Some connectivity issues when using live connect is slow.

What I love about this product, it has a lot of modules that helps me a lot to meet on my general requirement.

The most buggy and useless pile of nonsense code in existence.

The price is great compared to others. The back end and configuration could be easier and more intuitive.

The ease of remotely accessing devices to help resolve issues is amazing. Not to mention the remote aspects of running procedures for software means we don't have to connect to any device.

New leadership has taken some time to reform the company, but is now running full speed ahead. The potential of venture capital is a big benefit to what they can do, if you make them see the need.

A solid platform that works well for certain clients. With their Essentials suite, the pricing is more competitive for the smaller client.

Ease of use, the functionality. The ability to add more API's as well as creating different levels of administration.

Its hard to focus on what you need to see as the interface is very cluttered. Also, Hardware requirements and licensing can be taxing.

VSphere has robustness with simple ease of use and equally easy deployment with great support and documentation.

Pricing for smaller business can be a pain. Smaller companies that are trying to adopt VMware will find it very hard on the wallet.

Very friendly interface and the ability to increase VM specs without the need to shutdown the VM also very stable when migrating VMs from a host to another.

Great foundation for ever growing virtualization stack.

Now I run all our servers on VMWare with an integrated remote cloud service for backup. Just the ability to preserve data stored in the vintage ERP alone was worth the cost.

It is a great software, even masterpiece in some aspects. But it feels as it requires too much resources and money to be justified in the most of cases.

With the recent Corvid outbreak, we were actually able to implement VPNs and grant remote access without having to invest in new hardware.

A perfect sofware for virtualization, multi-operating system integration.

Robust and can be easily integrated with third party applications and plugins like NetApp, EMC etc. Update manager is also integrated which cn be used to upgrade associated ESXi hosts, and components.

I love how powerful and useful this hypervisor is. with the html5 interface and solid functionality , it cannot be beat.

Fault Tolerance - Zero downtime. Wow that you rarely get with any other virtualization platform.

Very positive experience with both the software and the support staff.

It's cost-effective - pay as use concept if no need stop your services and get free from billings.

Features like HA, DRS, Virtual Switch makes its best available virtualization solution available.

It is a robust hypervisor that has ton of features like HA, Fault tolerance, vmotion. I like the fact that complex features are easy to implement.

Access sometimes temporarily cuts out for a few minutes at a time.

Solid system for on premise server virtualization.

Some newer versions of VMware cause some programs to fail when VMware is upgraded.

Having something that remote workers could access, that was stable and secure meant we able to weather the storm. The ESXi is easy to access as it is web based.

The support from the community is one of the best things to work with vmWare. Almost all the companies are compatible or run over vmWare vSphere.

Impossible to convert a machine to a virtual machine on the same hard disk of the local machine...you need another hard drive or network drive.

I think it’s very best and effective software for business and company so definitely i recommend this over any other software.

Trial licensing can be confusing and the fact that end of the trial disables features could be catastrophic to some deployments.

This is one of the best softwares for virtual machines in the market. It is worth the time to learn it.

Extremely flexible and a breeze to maintain once you are setup. Customer service and support is very responsive when you need them.

For the most critical production workloads, look no further.

Vsphere is great product to manage your VMware environment. Easy to use and updating is super easy.

When comes to server virtulazation vSphere is the best hypervisor solution and so easy to manage and consolidate your servers all in one place.

I've had a 50/50 success rate with support. Sometimes they've been quite helpful and have gone out of their way to follow through.

Overall, I think  it is  worth it, as far as pricing goes. It  is a sturdy, robust product.

US Dollar

Kaseya VSA is a cloud-based IT management and remote monitoring solution for businesses of all sizes across various industries. It provides a central console for managing IT operations including handling complaints, ticketing, auditing, monitoring performance and reporting.


Users can receive complaints, generate complaint tickets and service complaints around systems, servers, networks and mobile devices remotely. Designed for in-house IT staff, Kaseya VSA provides an integrated IT management platform to manage IT issues and service complaints remotely.


The patch management module automatically updates servers, workstations and users’ computers with the security patches and software updates. IT staff members can schedule updates at an individual system level, departmental level or throughout the entire organization. The solution provides information on CPU, network bandwidth and server load through an integrated console to monitor the performance of IT infrastructure in real-time.


Kaseya VSA is available on a per user per month basis that includes support through an online knowledge base.



LongDescription

Email Monitoring

Application Management

Performance Management

Customizable Reports

Document Storage

Internet Usage Monitoring

Access Controls/Permissions

Activity Tracking

Session Recording

IT Asset Management

Automatic Patch Deployment

Real-Time Monitoring

Virtual Machine Monitoring

License Management

Active Directory Integration

SSL Security

Change Management

IP Address Monitoring

Policy Management

Real-time Alerts

Baseline Manager

Project Management

Approval Process Control

Knowledge Management

Collaboration Tools

Scheduling

Anti Virus

Problem Management

Event Logs

CPU Monitoring

Self Service Portal

Remote Monitoring & Management

Help Desk Management

Bandwidth Monitoring

Audit Trail

Uptime Reporting

Server Monitoring

Screen Sharing

Mobile Access

Simple Network Management Protocol (SNMP)

Inventory Tracking

Unattended Access

Capacity Management

Device Auto Discovery

Compliance Management

Real Time Data

Performance Metrics

Network Wide Management

Issue Management

Maintenance Management

Diagnostic Tools

Configuration Management

Web Traffic Reporting

Real-Time Notifications

Power Management

Real-Time Updates

Ticket Management

Threshold Alerts

Asset Tracking

Customization

File Sharing

Alerts/Notifications

Reporting & Statistics

Multi-User Collaboration

Patch Testing

Network Monitoring

Data Visualization

Real-Time Chat

Service Level Agreement (SLA) Management

Network Resource Management

Deployment Management

Dashboard

Time Zone Tracking

Patch Management

Audit Management

Alerts/Escalation

Real Time Reporting

Customizable Branding

IT Reporting

Credential Management

Compliance Tracking

Automatic Backup

Reporting/Analytics

Monitoring

Remote Access/Control

Remediation Management

Employee Activity Monitoring

Incident Management

Backup and Recovery

Summary Reports

IT Asset Tracking

Patch Prioritization

Remote Support

Secure Data Storage

Session Transfer

Automatic Scans

Issue Auditing

Third-Party Integrations

Web browser (OS agnostic)

Kaseya VSA is priced on an end-point basis, allowing you to scale your operations with the demands of your business.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Kaseya VSA

In Person

Live Online

Webinars

Documentation

Videos

vSphere is a server virtualization solution, which enables businesses to run, manage, connect and secure applications in a unified operating environment. The system automatically restarts VMs in case of hardware failures and sends alerts about compliance issues to supervisors.

Key features of vSphere include business continuity, image management, content library and virtual machine encryption. Enterprises can protect their hybrid cloud infrastructure from malware or ransomware and utilize virtual machines, Kubernetes and containers to improve the computing environment for applications. Additionally, teams can centralize provisioning, monitoring and administration processes using cluster-level network aggregation capabilities.

vSphere maintains software, patching and firmware updates for virtual machines. Pricing is available on request and support is extended via chat, email, phone, documentation, FAQs and other online measures.

Kaseya VSA vs vSphere

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