Benevity vs Salesforce Sales Cloud

RATING:

3.3

(36)

Benevity has 36 reviews and a rating of 3.28 / 5 stars vs Salesforce Sales Cloud which has 18381 reviews and a rating of 4.39 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.3 (36)
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
3 / 5
4 / 5
Customer Support
3 / 5
4 / 5
Functionality
3 / 5
4.5 / 5
Last Review Written
May 17, 2024
June 14, 2024
Pros/Cons
  • Pros

  • It makes it so easy to set up volunteering events in the system and organize fun volunteering events for employee engagement.
  • We love that our donors are able to use Benevity as their third-party funds processing platform. It is easy to log into and pull reports.
  • Cons

  • I am not even sure if they are the only company in there industry, but they need some competition. I wouldn't be shocked if someone is going to prison from Benevity at some point.
  • It was extremely difficult to set up and customer service was lacking.
Read all user reviews
  • Pros

  • I love that you can add so many different modules or even design your own with some effort but very little cost, for a nonprofit that is great.
  • Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.
  • Cons

  • It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.
  • There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2021

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos