NonProfitEasy vs Driven

RATING:

3.9

(49)

NonProfitEasy has 49 reviews and a rating of 3.85 / 5 stars vs Driven which has 16 reviews and a rating of 4.81 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.9 (49)
4.8 (16)
Ease-of-Use
3.5 / 5
5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
May 12, 2023
May 6, 2021
Pros/Cons
  • Pros

  • Aside from the report feature, the product is fairly easy to use with frequent helpful updates to the software. The NPE team seems to be responsive to what users need and want.
  • The process was simple and everyone there responded quickly. It was very simple to raise money for a good cause.
  • Cons

  • I've found it extremely difficult to report on data after it's entered in the system. The reporting tool is not intuitive.
  • We do events nearly every week and have to field dozens of calls and emails each week from people who are not able to register due to confusing user experience, timeouts, and technical issues.
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  • Pros

  • The software is very user friendly, we ran into some issues with pulling in our legacy data because it was in a very old desktop versioned program.
  • Ease of use and that it is fairly intuitive. We are a work in progress but the Team at Donor Driven has been great to work with.
  • Cons

  • There are small inconsistencies and issues that make it slightly annoying, but overall they are a minor problem.
  • If something happens to come up we contact our rep immediately and he gets things sorted out and we no longer have an issue.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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17 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos