Epos Now vs Zuora

RATING:

3.3

(383)

Epos Now has 383 reviews and a rating of 3.25 / 5 stars vs Zuora which has 48 reviews and a rating of 3.9 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.3 (383)
3.9 (48)
Ease-of-Use
3.5 / 5
3.5 / 5
Value for Money
3 / 5
3.5 / 5
Customer Support
3 / 5
3.5 / 5
Functionality
3.5 / 5
4 / 5
Last Review Written
May 21, 2024
February 9, 2023
Pros/Cons
  • Pros

  • Competitively priced with gold functionality and ability to integrate. Our implementation manager was great and got us up and running and we are now trading.
  • Ability to integrate it with my clients existing accounting software and little to no downtime.
  • Cons

  • It is terrible that if a bartender adds drinks to a ticket, the ticket gets switched to the bartender's ticket.
  • The rounding errror is inexcusable. The data base feature is not user friendly at all.
Read all user reviews
  • Pros

  • The UI is quite robust (if a little hard to use at times). The rules are easy to follow, and it does it's core business well.
  • The most customizable in the industry. Great integrations with salesforce.
  • Cons

  • Building reporting can be a bit complex & it can be pretty slow to pull certain reports. Inability to link between multiple data sources in reporting which can be frustrating.
  • There is a lot of functionality that is left to be desired. Out of the box reporting and data manipulation is very rigid and makes it hard to run recurring reports.
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Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos