If the check-in screen is not selected and a member scans in, it can be a problem. If you do not have at least 2 computers at your front desk, a lot of members will not get checked in.

I like the schedule feature, I like that I can see what is going on in the entire facility at all times. That is a very nice feature.

It is not very intuitive for customers to use (especially new customers) I constantly receive calls and emails complaining about how new customers are unable to register for training.

An excellent way to go about managing our small gym. Love the ability to manage trainer's schedule.

User Friendly, good payment tracking system, good scheduling system. Customer Support is excellent.

Now it saves my old password and never keeps the new one. My co-worker has the same problem.

Ezfacility is the life blood of my sports business, just as important as capital itself, we do everything through Ezfacility. We use it daily and its just awesome to be honest.

The ease of having groups and sub groups. The reports are awesome too and breakdown every penny coming in.

And the cost is affordable which is  a huge consideration for our organization where funds are ever diminishing.

I spent months researching options and talking to companies, ultimately EZ Facility won hands down. We had personalized training and were up and running quickly.

Reporting is great, a wonderful off the shelf product that can be used by different businesses. The online eCommerce is simple and great to use.

I never had any problems using it in the past for work.

Their staff is very quick to answer your questions with well-trained and courteous support staff. The software was easy to integrate with online credit clearing and is very easy to manage.

We have recently implemented the EZFacility Club Management software for our College fitness center. I'm very happy to say that sales and technical support and training were outstanding.

The software is very user friendly and the support is awesome. I learned in about a week.

I am very happy with EZfacility. Great customer service and extremely fair.

EZ's intuitive learning relationship with the user is fantastic.

Customer service and frequent updates to the software show that they do care about their customers and are continually trying to improve their product. It's easy to use once you've gotten used to it.

My customers ALL complained how hard it was to try to schedule or sign up for cages so I stopped using it on my website.

It is very easy to make the necessary adjustments to payments as they are in process and that helps keep your clients happy and loyal.

It's an amazing program and I highly recommend this for anyone who has a business in the fitness industry.

Great program, has saved a lot of money for us already.

To say I was shocked would be an understatement.

I've been using Member Solutions for 14 years and they have consistently been fantastic.

I am very pleased with the customer service provided to me and YES I am still a member of your billing company thanks to him.

There is a disconnect between their two companies and whenever there was an issue each would blame the other. I could give countless examples of their incompetence.

I researched 3 different companies offering similar models, and Volo has the best service at the best price. Their friendly support was incredible and made set-up so easy with their live support.

This product is subpar and  hard to navigate, the company will keep charging you even though your not using the product.

I can tell you that he is a genuine and a sincere person and he really does care about his clients. Annette Benning, one of the client specialists at Member Solutions, is my constant life-saver.

Love the customer care reps that come with it as well. Everyone is very nice and super helpful at Member Solutions.

Easy to use and follow along with. Also they have great training to use the program with great follow up service.

Every single one left me with a bad taste in my mouth, but I assumed that there was no real option. In 2009 I was reorganized my business.

I appreciate how easy it is to see the information I need access to the most. The search functions are intuitive  and easy to learn, and entering new contracts is straightforward and easy to confirm.

I have used Member Solutions for my business for over 15 years. The company has consistently delivered great results and great customer service for us and our clients.

Cage Fitness has been using Member Solutions full service billing for years now and we have been extremely happy. The online resources are a huge help and the staff is always top notch.

There is not much to like about this program. I guess I would say the ease of looking up a customer is the only positive I can come up with.

We always appreciate the great support team, new consistent upgrades and the friendly team who listen to our needs and requests. This system has helped Karate Kids run a much improved business.

Unable to upload documents to email out, unable to search via questions, hard to customise to our specific needs.

Payments/Invoices are difficult to track because they are all labeled the same date regardless of when the customer pays.

There is no independent frozen list in the report section, so it is extremely hard to accurately calculate monthly revenue totals.

Simple reliable month billing. Good support, and a pleasant experience for our members.

Thank you Member Solutions. M very happy to be a client and appreciate you helping me grow my business.

Hard to navigate, very frustrating setting up clients.

US Dollar

EZFacility is a cloud-based sports and fitness management solution that helps users track payments and automate scheduling. EZFacility caters to small to midsize clubs and multi-chain fitness centers. Key features include trainer and membership management, equipment tracking, fitness assessment, payment processing, and commission tracking.

The solution enables businesses to create periodic schedules for their trainers and instructors, define commission and pay rates for each trainer and provide individual logins to trainers. With its alert and reminder feature, both trainers and attendees get automated email and text reminders about upcoming sessions.

Billing and Service module allows users to generate trainers' payroll, process gym fees, print receipts and invoices, and more. Gym members are able to view class schedules, make bookings, and pay membership fees through a self-service portal.


EZFacility also offers mobile apps for Android and iOS devices, which members can use to book classes and track their workout progress in real-time. For technical help, users can submit support inquiries online or connect with the support team on the phone.



LongDescription

Member Accounts

Employee Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Recurring/Subscription Billing

Application Management

Mobile Alerts

Customizable Reports

Dues Management

Access Controls/Permissions

SMS Messaging

Contract/License Management

Task Scheduling

Secure Login

Credit Card Processing

Invoice Management

Transaction History

Attendance Management

Attendance Tracking

Event Tracking

Communication Management

Customer Accounts

Customer Database

Registration Management

Class Scheduling

In-Game Analytics

Calendar Management

Activity Management

Member Database

Assignment Management

eCommerce Management

Scheduling

Data Import/Export

Assessment Management

Multi-Location

Self Service Portal

Contact Management

Self Check-in/Check-out

Facility Management

Certification Tracking

Rental Management

Booking Management

Email Marketing

Mobile Access

Online Payments

Membership Renewals

Membership Management

Marketing Automation

Client Portal

Event Scheduling

Social Media Integration

Forms Management

Email Reminders

ACH Payment Processing

Email Management

Online Booking

Reporting & Statistics

Client Profiles

Reminders

League/Team Management

Class Management

Volunteer Management

Automated Scheduling

Event Management

Visitor Management

Mobile App

Team Management

Billing & Invoicing

Website Management

Discount Management

Customizable Branding

Member Types

Member Communication

Facility Scheduling

Contact Database

Equipment Tracking

Customizable Forms

Appointment Management

Client Management

Staff Management

Instructor Management

Drag & Drop

Point of Sale (POS)

Third-Party Integrations

Appointment Scheduling

Fitness Assessments

Document Management

Member Portal

Inventory Management

Check-in/Check-out

Member Directory

For Yoga/Pilates Studios

Fitness Plan

Website Integration

Customizable Templates

For Gyms

Web browser (OS agnostic)

Please contact EZFacility for pricing information.

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

EZFacility

In Person

Live Online

Webinars

Documentation

Videos

A complete CRM for martial arts schools and fitness studios—including everything from marketing and sales to management and retention tools. Key features include lead gen and management, digital contracts with e-signature, online scheduling and booking, family accounts, self-service check-in kiosk, billing and invoicing, staff permissions, member portal, and MORE! Book a quick chat to learn more today!

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