Member Solutions vs PT Distinction

RATING:

4.0

(71)

Member Solutions has 71 reviews and a rating of 3.97 / 5 stars vs PT Distinction which has 437 reviews and a rating of 4.89 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (71)
4.9 (437)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
3.5 / 5
5 / 5
Last Review Written
October 13, 2022
April 25, 2024
Pros/Cons
  • Pros

  • I researched 3 different companies offering similar models, and Volo has the best service at the best price. Their friendly support was incredible and made set-up so easy with their live support.
  • Love the customer care reps that come with it as well. Everyone is very nice and super helpful at Member Solutions.
  • Cons

  • Unable to upload documents to email out, unable to search via questions, hard to customise to our specific needs.
  • Payments/Invoices are difficult to track because they are all labeled the same date regardless of when the customer pays.
Read all user reviews
  • Pros

  • The software is user friendly and also has everything available to integrate that I need to use to help serve my clients to the highest level.
  • The ease of use for both the admin and clients end is amazing and they are constantly updating the software to make it even better.
  • Cons

  • Also, one is unable to use the app without the internet. Lastly, the app is very limited to how much you can customize it to suit your own business branding.
  • The software is very complicated, old looking and hard to understand.
Read all user reviews
Pricing Range
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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos