Only con I have found is that if you run a report on the screen and leave the report section, you will have to totally rerun the report rather than just refresh.

Affordable and Easy to Use with Excellent Customer Service.

They are a very professional company with your best interest at heart. The quick call backs was a major factor in going with this company, they have met and exceeded our expectations.

The maintenance app simply does not work. I cannot run a maintenance report, or, if I can, it is not easy to figure out how to do it.

The Customer Support,(is excellent, very nice and  helpful. Cost of program is great value.

Awesome Management Software - Best I Have Used Yet.

The messaging feature has caused us miscommunication with our tenants and comes across unprofessional so we abandoned trying to use it. Messages will not bounce back if an incorrect address is used.

Software has great features and flexibility. Customer support has been fantastic.

The technical support is fantastic- one on one coaching calls through learning the features, as well as a wonderful chat option that allows me to multitask and stay available via phone to my tenants.

They are available to answer our plethora of questions via chat, email or phone and have a great set of articles for self-guided help that answer many questions.

Overall, this website is easy to use and customer support always helps out when you need it right away.

The onboarding was free and easy. The support staff is prompt and they take your suggestions and regularly integrate them into the software.

Definitely worth calling and talking to Property Matrix to see if it is a good fit for your company's needs.

I loved this software and would highly recommend it.

The reports do look beautiful when they fully populate. Overall, a good choice for a small company dealing with residential property.

Powerful property management software at a reasonable price.

My company doesn't use Property Matrix nearly to its full capacity, but the features we use are perfect and intuitive, and our tenants have adopted the online platform quickly and easily.

They respond very quickly. I also like that its always the same person.

This software has so many automation it cuts time sending statements, or emailing tenants. It has a great mobile app as well, you can run the entire system off a tablet or phone.

The only small critique I have is that the custom background themes are a little difficult to read.

In regards to the reservation system, it is a bit annoying that when I mark a checked-out, it does not take me back to the grid.

Very responsive team, they communicate well and in a timely manner. Great Training program to help us get up and running quickly, and great followup when we have questions.

I love the ease of use and the support. They are also always updating and adding products/services to increase revenue.

Overall, we are extremely pleased with the software and are encouraged by their constant attention to improvement.

Very professional, easy to use, and versatile reservation software. Great price point for small, seasonal lodging businesses.

Easy to learn, flexible for our bed and breakfast inn needs, constantly improved based upon feedback, great customer service and very responsive and professional.

ResNexus is cost effective based upon the number of properties you manage. I like how I am able to customize the functionality to fit the nuances of my properties.

I have grown to really appreciate their dedication to making the system better and better.

Hopefully things have changed at ResNexus, it has been 7-8 years since I used them. They were recommended by another small bnb who was happy with them.

Not sure, maybe just lack of experience on my part.

Ease of use for making/changing/cancelling/sending reservations , marketing is simple, connections to OTA's are very helpful, support is top notch.

There were 4 in the final selection that performed about the same things with similar costs. We chose Resnexus because of the outstanding customer service.

Whenever I have contacted Resnexus with a problem , first they always blame the platform.

Resnexus is one of the best booking engine out there. It is very easy to use, user friendly and they keep up with the latest trends in the industry.

We love that this system is integrated with the OTAs and that our calendar works with them as well as the ease of the booking engine. Guests can select rooms with ease and can be booked in seconds.

We use both the booking engine and a ResNexus website design and overall have been very happy with the functionality, look, and positive perception by our guests.

Love my experience with ResNexus. I like how developers are always working to tweak the product and fine tune it.

The loss of calendar view for our guests to see.

The website is sometimes a little limited with its widgets and customization's unless you know how to HTML code, which we do not.

Easy to use day-to-day functions such as calendar, grid. Integrated and easy to use payment solution.

The online reservation has been working great for us for 10 years now the new integrated website they made for us is excellent.

Yet Resnexus has never gotten it correct. Their charges are all over the place.

The ResNexus reservation system integrated seamlessly with our website and card processing. Their training was top notch.

I find the  Resnexus is more than completive on their pricing and offer a great product at a reasonable price.

Resnesus is more than a complete and balanced software package. Emails, Advertsing and customer service have really been such a blessing.

The customer service was outstanding and the knowledge and understanding of our business showed real care and concern that we get it right.

The seamless integration is great. We also use Remote Lock which is really really helpful.

Easy to use - housekeeping features are awesome - easy to book very straightforward to follow just about everything.

Easy to Use, Visually Awesome, Great Customer Service.

Resnexus is not able to make out correct guest invoices. I have my charges fixed, the same for each platform.

US Dollar

Property Matrix is a cloud-based property management solution for apartment complexes and multi-family unit properties. It offers applications for tenant and lease tracking, property accounting, building maintenance, CRM and online classifieds. The solution also provides features for document management, recurring transactions, email templates, search and check scanning.


Property Matrix provides an accounting package that includes a general ledger, accounts payable, accounts receivable and transactional history. Users can also track lease agreements, create nested sub-accounts and receive/deposit payments from multiple tenants as well as vendors. Property managers can filter for vacancies or specific units, create invoices and check on maintenance requests.


Property Matrix has an Owners Portal that allows property owners to view maintenance history, bills, lease expirations and pay rent. It also includes a maintenance module. Once a new incident is reported, it’s routed to the maintenance panel so someone can be assigned to handle the request. Services are offered on per unit per-user basis.



LongDescription

Lease Tracking

Electronic Payments

Payment Processing

Recurring/Subscription Billing

Customizable Reports

Document Storage

Activity Tracking

Late Fee Calculation

Financial Management

Credit Card Processing

Invoice Management

Transaction History

Portfolio Management

Rent Tracking

Communication Management

Customer Database

Transaction Monitoring

Commercial Property Management

Template Management

Data Import/Export

Accounting

Self Service Portal

Contact Management

Lead Management

Online Payments

Property Database

Background Screening

Maintenance Management

Tenant Tracking

Client Portal

Real-Time Notifications

Vacancy Management

ACH Payment Processing

Residential Properties

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Work Order Management

Customizable Templates

Billing & Invoicing

Tenant Portal

Expense Tracking

Website Management

Real Time Reporting

Customizable Branding

Contact Database

Lease Management

Credit Check

Third-Party Integrations

Maintenance Scheduling

Task Management

Document Management

Financial Reporting

Owner Portal

Tenant Management

For Property Managers

Tax Management

Dynamic Pricing

Faculty/Staff Management

Utility Billing

Virtual Tour

Service Request Management

Digital Signature

Contract/License Management

Electronic Signature

Listing Management

Occupancy Management

Multi-Location

Transaction Management

Vendor Management

Role-Based Permissions

Violation Tracking

Workflow Management

Insurance Management

File Sharing

Inspection Management

Mobile App

Interaction Tracking

Dashboard

Commercial Properties

Drag & Drop

Tenant Screening

Search/Filter

For Real Estate Agencies

Rent Collection

Marketing Management

Guest Tracking

Overdue Payments

Budget Tracking

Analytics

Property Management

Trust Accounting

General Ledger

Recurring Invoicing

Bank Reconciliation

Cash Flow Management

1099 Preparation

Budgeting/Forecasting

Mac OS

Web browser (OS agnostic)

Windows 8

$1.75 per unit, with a $450 per month minimum and a 30 day money-back guarantee.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Property Matrix

Live Online

Webinars

Documentation

Videos

AWARD-WINNING RESERVATION SOFTWARE TRUSTED BY THOUSANDS OF PROPERTIES!

ResNexus is a cloud-based property management software that helps increase reservations and revenue. 

As an all-in-one solution, ResNexus provides a beautifully designed ADA compliant website and booking engine to increase direct bookings. It also includes reservations calendar and grid, front desk, housekeeping, guest portal and contactless checkin, text messaging, retail add-ons, point-of-sale, gift certificates, credit card processing, direct connections to OTAs and marketing channels (such as Booking.com, Expedia, and Airbnb), dynamic pricing, automatic yield management, Quickbooks export, business reports, and much more. 

In addition, ResNexus increases your return guest rate with automatic email marketing that includes welcome, thank you, birthday and anniversary emails, as well as newsletters and promotions.

The ResNexus reservation grid highlights reservation activity for the next one to three months at a glance. Users can drag-and-drop existing reservations to a new room or date. It sends a confirmation mail to both users and guests whenever a new reservation is made through its online booking system.

The solution is PCI compliant with the third-party accredited audit. Support is offered via knowledge base, community forum and phone. 

Pricing options include per month, quarterly, or annual subscriptions. Custom pricing is available based on your season.

OUR INNOVATIVE AND EFFECTIVE ONLINE BOOKING ENGINE INCREASES DIRECT BOOKINGS!

ResNexus was designed with your guest in mind, because we know that if your guest has a great shopping experience your business will increase revenue. ResNexus uses simple step-by-step progression with room selection, multiple rate types, retail offers, policy agreement, and payment information. In addition, your guest has the option of shopping by special or package first and then selecting the room–a ResNexus-only feature!

During the booking process you can offer retail items, specials, or packages in an intuitive and eye-catching way through side bars. In addition, your guest is shown your add-ons again after they select the room and before payment is collected. Retail items can give your business thousands in additional revenue and enhance your guests' stay.

Our booking engine also has a Travel Protection option which helps protect your business from revenue losses from last-minute cancellations due to illness, injury, or death. 

MORE BUILT-IN FEATURES SAVES YOUR PROPERTY TIME AND MONEY!

ResNexus’ philosophy is to provide numerous built-in tools to help you save time and money. 

Many of our competitors use more 3rd-party integrations for services such as guest portal, cart abandonment, email marketing, point-of-sale, revenue management, and more.

That means you may need to operate multiple accounts and logins, pay more subscription fees, and work with support from multiple companies to resolve any issues that arise. In addition, with some competitors you might to pay a la carte for more specific features you may need. 

See our comparison page for more info:
https://resnexus.com/comparisons/

WE DELIVER RELIABLE, TOP-RATE CUSTOMER SUPPORT

ResNexus is more than a software company—we're first and foremost a customer service company, and committed to your success. Our team of experts lead the hospitality industry in providing the best customer support possible. 

Our highly trained staff is ready to answer your call quickly and professionally. In addition, we provide emergency support if your business runs into problems after regular business hours. 

MADE FOR PROPERTIES OF ALL SHAPES AND SIZES

ResNexus serves thousands of clients of various sizes in multiple industries, such as bed and breakfasts, hotels, lodges, campgrounds, and vacation rentals.  

Find out why thousands of properties feel ResNexus is the best property management software in the industry.

Employee Management

Status Tracking

SEO Management

Real Time Editing

Pre-built Templates

Reservations Management

Price Optimization

Calendar/Reminder System

Spa/Activity Management

For Hospitality Industry

Single Property

For Vacation Rentals

Yield Management

Calendar Management

Room Booking

Guest Experience Management

Housekeeping Management

Online Booking Tools

Promotions Management

Customer Support

Booking Notes

Rental Management

Booking Management

Email Marketing

Rate Management

Sales Reports

Guest Check-in/Check-out

Real Time Data

ResNexus is available on monthly subscriptions, varying with numbers of rooms, units and subscribers. It is available across 3 pricing tiers: Essentials, Professional and Premier. Pricing starts at $20 and scales with average of 9 rooms, outlined below.

For vacation rentals, lodging, hotels and bed & breakfast the average monthly pricing across the 3 tiers is as follows:
Essentials: $8-$11, per room
Professional: $12-$16, per room
Premier: $17-$20, per room

For campgrounds and RV parks the average monthly pricing across the 3 tiers is as follows:
Essential: $1.51-$1.87, per unit
Professional: $2.22-$2.75, per unit
Premier: $2.76-$3, per unit

Property Matrix vs ResNexus

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