It can be confusing to some extent - one of our contractors, in this instance, had 2 profiles and was entering hours and expenses under the company name first instead of under his name.

The system is easy to configure, easy to use and the support has been amazing. We're very happy with the system.

This is a great mobile timesheet app. It tracks every hour spent on a project and helps to track everything that each person is doing.

Overall the experience with BigTime has been great. It will help us better manage our business.

The fact that the staff genuinely cares and believes in the product is what I like best.

I like the ease of use the most as well as the availability of the support team.

In our month of using BigTime, our experience has been wonderful. Our Customer Success Manager is AMAZING.

Great customer service and support. Very easy to implement and roll out.

Overall I have had a pretty positive experience with Bigtime and am optimistic that it will work out great for our company.

So far so good, we are already seeing an improvement in budget tracking.

We just started using the software and are impressed with the support staff at Big Time. They are helping us to set up the program and customize it for our needs.

Also, we have been very impressed with the speed of the system and the design of the user interface.

This makes it difficult to integrate BT invoicing directly into QB data. A problem made even more difficult given that all of our projects to date have been invoiced from QB.

Big huge thank you to the support staff for helping me yesterday with my sync agent for QuickBooks. He was very professional and patient.

Great features that meet our companies needs. Integration with Quickbooks works perfectly.

The service has been great. So far we're very pleased with the process.

I enjoy the ease of the software and the accessibility for our employees.

I love the ease at which you can make adjustments to submitted timesheets or expense reports. The software is very intuitive.

But Sylvia, who guided us through the Onboarding process, was able to successfully show us all the capabilities that BigTime has to offer so far.

It is good to see that bigtime integrates so directly with the quickbooks platform, since this way it works better with invoices and workflow management tools.

Ability to easily add staff, create projects and budgets. Report generation and ability to export reports to excel for pivot table analysis.

I like how clean it is - our bugdets and hours are all tracked neatly now. Before it was all done manually, with the help of a spreadsheet.

I have tried many solutions in the past and I found BT was the best fit for our organization.

Overall the fact that everything's integrated into one platform makes Bigtime a great timesaver for any organization.

We are in the process of implementing the software, but the training and support we have had so far has been fantastic. The software seems to be intuitive and is very user-friendly.

I like the ease of the integration between BigTime and Quickbooks.

Its inability to perform some task that I am used to which is to be expected in a switch form one system to the next.

My overall experience with BigTime has been great, the software is easy to use and navigate, and the customer support has been fast and helpful in answering any questions I have had.

There are a couple of features that are missing pertaining specifically to my company.

Its a software that is easy to navigate and the cost sweeps me off my feet.I recommend it for anyone.

We did it backwards which cost us about three weeks of loss time.

I like how we can get an immediate response from our residents which helps us to improve our performance.

I would have said, the lack of an android app, however, that has been released and we are currently testing it.

Other than generating the work order, it requires minimum input from me. Easy search and access to open work orders.

It is excellent for record keeping and documentation. The office and maintenance love the ease of use and the many features which make follow up a breeze.

Ease of use and the customer support is top notch.

Customer support is wonderful. They are always there to help and answer any questions you may have.

This is very user friendly especially at end user level. The text surveys are key.

Sometimes the engineers have trouble using the phones, cell service can be spotty in certain areas on the property.

Just not having the guys come to the shop to pick up work orders its a huge plus because it helps them save time and complete more work order as they receive them on the go.

Also, residents can give negative feedback for a work order not pertaining to their issue. But we still get the update that there is something wrong.

I love using servus connect it makes my job a lot easier and if ever I have any questions or concerns there service team is always there to help.

Customization - Unlike the competition, Servus and its customer support team adjust to fit your organization.

It has streamlined the process of sending out our service requests. The ease of interaction once tickets are sent out between the office, the tech and the resident is great.

I love getting back the responses from our residents. It keeps us informed on how our staff is doing and gives us ideas for areas of improvement.

Love the update that once I review now, it automatically moves it to archived. I like that you can transfer work orders between techs and of course the notes you can make.

I love the fact that I can send a text directly to my maintenance supervisors phone.

The main pro is the ease of use. Also, having everyone easily on the same page.

They don't work together. This causes problems with our 979 report that we do each week.

US Dollar

BigTime is an online time and billing solution designed to serve professional service firms like accounting, engineering, government contracting, legal and IT services. The integrated solution offers features like time and expense tracking, WIP management, task & workflow management, invoicing, billing and more.


BigTime time tracking captures all time spent on projects or out of office activities through a mobile timesheet app. Employees can submit expenses through the online portal or directly from their mobile devices and attach scanned receipts. Once finalized, the solution automatically generates a digital expense report and submits it to the system for approval.


BigTime also offers comprehensive project management features that help managers monitor project status, define tasks and activities, assign tasks and more. The built-in billing & invoicing tool helps businesses manage their accounting operations with automated expense calculations, multiple billing rates and receipt management features. Businesses can leverage pre-built reporting templates or create new templates to address their compliance and audit reporting requirements.


Users can access the solution on their Android and iOS devices using the BigTime mobile apps. The solution can integrate with various accounting and ticketing solutions including QuickBooks, Slack, Zapier and more.



LongDescription

Real-Time Analytics

Deadline Management

Milestone Tracking

Document Templates

Bar Chart

Project Workflow

Employee Management

Automatic Time Capture

Production Cost Tracking

Forecasting

IT Cost Management

Tax Management

Purchase Order Management

Electronic Payments

Invoice History

Status Tracking

Billable & Non-Billable Hours

Billable Items Tracking

Payment Processing

Recurring/Subscription Billing

Application Management

Cost Management

Due Date Tracking

Time Tracking

Project Templates

Customizable Reports

Proposal Generation

Access Controls/Permissions

Activity Tracking

Vacation/Leave Tracking

Timer

Online Time Tracking

Templates

Progress Tracking

Job Costing

Mobile Payments

Workflow Configuration

Contract/License Management

Task Scheduling

SSL Security

Single Sign On

Project Billing

Credit Card Processing

Invoice Management

Portfolio Management

Project Planning/Scheduling

CPA Firms

Attendance Tracking

Timesheet Management

Project Management

Task Planning

Approval Process Control

Customizable Invoices

Gantt/Timeline View

Rules-Based Workflow

Projections

Time Tracking by Client

For Accountants

Resource Management

Sick Leave Tracking

Integrations Management

Customizable Fields

Collaboration Tools

Assignment Management

Project Scheduling

Template Management

Data Import/Export

Dependency Tracking

Automatic Billing

Accounting

Multiple Projects

Resource Allocation & Planning

Multi-Location

QuickBooks Integration

Contact Management

Audit Trail

For Government

Employee Time Tracking

Configurable Workflow

Overrun Reporting

Bills of Material

For CPA Firms

Project Time Tracking

Hourly Billing

Time Off Requests

Cost-to-Completion Tracking

Mobile Access

Online Payments

Online Invoicing

Requirements Management

Skills Tracking

Capacity Management

Time Tracking by Project

Real-Time Data

Performance Metrics

Billing Portal

Multi-Department/Project

Overtime Calculation

Web browser (OS agnostic)

Windows 8

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

BigTime

In Person

Live Online

Webinars

Documentation

Videos

ServusConnect is a solution built for multifamily/apartment operators to assist in their maintenance operations. ServusConnect creates a streamlined experience for residents to submit work orders which are then routed directly to the maintenance team member's smartphones in real time. 


The solution allows for residents to receive automated notifications about their service requests or resident surveys directly to their smartphones through text messaging. Maintenance teams will enjoy efficient and simple documentation of their work as notes, photos and videos are all auto time-stamped and saved to the cloud. 


Real-time dashboards provide automated weekly and monthly reporting which assist management teams in collecting valuable insights into maintenance operations and resident satisfaction. 


ServusConnect allows maintenance teams to easily contact vendors regarding unfinished projects, invoicing and future projects. ServusConnect's portal is also available in Spanish and can translate English-Spanish and Spanish-English communications between office staff and field service technicians in real-time. 



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