To add insult to injury, 18 months after Freshbooks canceled and deleted my account, they charged my credit card for another year subscription.

Freshbooks should be facing fraud charges and or a Class Action lawsuit. I expect either very shortly in the future.

Ease of use and integration from pc to mobile. The fact that i could copy repetitive invoices and projects saved me a lot of time as well.

It’s very easy to use,excellent customer service and use also a great mobile app. I am really happy to have this software in my company.

Dishonest Culture - Horendous Customer Service - Terrible product STAY AWAY.

I love that i can send edit and track my business. The app on my phone is great but would like more of the same options as the desktop.

Software is easy to use, has the appropriate features and the support staff is outstanding.

Interface is hard and confusing to use. Not built for those without precision motor skills (forget it if you have any sort of impairment).

It shows you who is yet to give the payments and how much outstanding balance is remaining. The compatibility of FreshBooks is so good that it tells you the total profit and loss.

My experience was FreshBooks has been a phenomenal one. The interface is great and the presentation and look of the program is great as well.

Its easy  to use have a good customer servicehave good mobile apps designed so good and have attractive invoice templates.

I like that the software is great at keeping track of invoices. It's helpful for a freelancer.

It was a great beginners accounting software with an invoicing option that I made good use of. It was pretty intuitive and user friendly.

I like the fact that it makes me very serene about my numbers. This is not something I like doing so I recommend it.

The first thing is that the software is very easy to use, but the most important thing is that its functionality helps me save time and money.

It had been extremely simple to highlight and remove outsider applications since it made my experience superb to utilize this product.

Great for freelancers and small businesses. Free version is easy to use and when you upgrade to the paid version you get great features.

Great experience, easy to use. Customers like quotes and invoices and I like the ability to create them off my mobile device quickly and easily.

The downside of FreshBooks is that there is no possibility of merging contacts while duplicates are repeated when Freshbooks connects to another platform e.g. Hubspot.

It's does a wonderful job helping to keep track of all the outstanding bills of all of the clients that I have.

It is a great experience to manage our things with Freshbooks & it made our tasks more easier. Thanks team for the wonderful software.

So easy to set up and the customer service is awesome, they immediately helped me to fix issues.

What I love most is the standby customer service– it's really been helpful and effective.

Easy to use, it has integrations with PayPal among others. It has integrated time tracker and great support.

I also love how easy it is to maneuver through FreshBooks website. FreshBooks is also very affordable which makes it easy for me to focus on other details in my business.

There are a few features missing in the software compared to the other softwares.

It's been really great to get a quick glance whenever I log in of how many invoices I have outstanding and how much I'm billing clients throughout the year.

There are many integrations and excellent support that helps us with all issues.

The fact that the accounting software is one that helps in the smooth running of a business. It is very easy, secure and user friendly.

An excellent business tool and support. A great investment for smaller organizations.

I was frustrated when I was struggling to keep track of business. I didn't quite understand what I needed to do.

It's very cost effective. Good for small and mid-sized businesses who need a simple accounting alternative.

Ease of use is perfect and integrates easily on a website and setup is easy to setup and manage from one location.

There is so many features that any one at any level can use. The pricing options definitely made this a great purchase item to help my business.

I use it for invoicing, expenses, estimates, and tracking profits. The home UI is super fun to look at and easy to understand.

The personalization of contracts and some accounting errors are the example.

Sometimes there can be too many options or options that aren't explained well.

Really satisfied with Louise Engel's customer service.

Louise Engel was the customer support person that I dealt with and she was very prompt and professional while handling this problem.

In addition there is lots of flexibility in choosing the appropriate plan in terms of the number of projects and users.

If there is a negative, it's that the company makes assumptions about its user base which in our case do not apply, especially in the area of external task status change notification.

Many tools are available, user interface is clean and very easy to use and customer support is very responsive.

It's been a great experience so far, everything is working smoothly, many tools are available, user interface is clean and very easy to use and customer support is very responsive.

I would just like to thank you so much for the excellent customer service I have received from your member of staff Louise Engel.

Excellent support desk help. SENSITIVE CONTENT] was able to understand my root challenges based on symptoms reported and as very effective in resolving that.

She has been very helpful responding to queries efficiently and effectively and always with great courtesy. She is an asset to your organisation.

Not having the capability to import SVN. Dump files into our new repositories on our own directly from the command line.

Both good, but the Planio UI is a more familiar redmine look and feel. The price plans are good, they actually have a free bronze plan which they don't advertise - good for 1 person operations.

Overall Planio was once my favorite project tool, and I still recommend it when people want something very simple and lightweight.

Easy to keep track of your ongoing projects. Repositories for your projects are also a plus being able to see an issue asociated revisions of your code.

I'm using it for bug tracking and project management. Its simplicity is really great.

Overcomplicated for what we need. But it does the job for simple things, and I had a really good experience with customer support quickly fixing a bug.

As a whole is a fantastic product with neat hooks to help desk features.

The communication between the costumer and the company is very good. If you have any questions or problems you will get an answer right away.

I liked it because it is simple, easy to use and has a lot of great features and even a free plan if you just need a personal management platform.

Very pleased with the service - no performance problems and everything integrates and works nicely.

I worked with redmine before and on the first impression plan.io looks like a very stable and cosistent setup with nice features like backup, agile board, timesheets and integrated repository.

Support from Ema was fantastic, even when I was suspending my account. Product offers good features vs. cost, easy to use.

To avoid that, one can activate encrypted email notifications, but then every member of the system MUST have encrypted email setup in their email client.

Specifically, the system allows plain text email notifications, but these contain all the task data, which represent a serious potential leak of private information.

They were very accommodating in terms of tailoring a subscription that suited my needs and I am extremely satisfied with their support.

US Dollar

FreshBooks takes billing out of your hands and puts it on autopilot. Set up automated invoicing, online payment options (ACH and Credit Card), and late payment reminders to get paid 2x faster. Next, boost team productivity with precise time tracking and collaborative project tools, so every minute, file, and conversation is tracked and logged.


FreshBooks is a web-based accounting solution that caters to small businesses. FreshBooks serves various industries, such as marketing, legal services and business consulting, trades and home services and information technology (IT).


Key features of FreshBooks include invoicing, expense tracking, time tracking, reporting and payments management. Users can brand their invoices, accept online payments and set auto payment reminders. Expenses can be tracked by attaching receipts to invoices, creating recurring expenses and taking snapshots of receipts.


Financial statuses can be viewed through profit and loss statements, tax summaries and expense reports. FreshBooks categorizes credit card transactions fees and provides a summary of all deposits on its dashboard. The system's time tracking module can extract unbilled project hours into invoices, record billable time and provide an analysis of time spent on projects.


FreshBooks can also be integrated with Paypal, MailChimp, Zenpayroll and Basecamp. 



LongDescription

Document Templates

Automatic Time Capture

Tax Management

Electronic Payments

Invoice History

Status Tracking

Billable & Non-Billable Hours

Billable Items Tracking

Payment Processing

Recurring/Subscription Billing

Time Tracking

Deferred Billing

Document Storage

Proposal Generation

Activity Tracking

Spend Control

Timer

Online Time Tracking

General Ledger

Recurring Invoicing

Bank Reconciliation

Financial Analysis

Mobile Payments

Financial Management

Project Billing

Credit Card Processing

Invoice Management

Attendance Tracking

Timesheet Management

Mobile Receipt Upload

Project Management

Customizable Invoices

Projections

Time Tracking by Client

Calendar Management

Collaboration Tools

Data Import/Export

Automatic Billing

Accounting

Contact Management

Project Time Tracking

Hourly Billing

Multi-Currency

Mobile Access

Online Payments

Online Invoicing

Time Tracking by Project

Performance Metrics

Billing Portal

Expense Claims

Tax Calculation

Client Portal

Sales Tax Management

Email Reminders

ACH Payment Processing

Project Accounting

Real-Time Updates

Email Management

Project Tracking

Multi-Period Recurring Billing

Visual Analytics

Activity Dashboard

Invoice Processing

Alerts/Notifications

Reporting & Statistics

Currency Conversion

Data Visualization

Reminders

Time & Expense Tracking

Estimating

Customizable Templates

Mobile App

Billing & Invoicing

Receipt Management

Accounting Integration

Dashboard

Expense Tracking

Multiple Billing Rates

Multi-Language

Discount Management

Customizable Branding

Reporting/Analytics

Contact Database

Billing Rate Management

Accounts Receivable

Payroll Management

Client Management

Mobile Time Tracking

Quotes/Estimates

Project Planning

Third Party Integrations

Partial Payments

Financial Reporting

Profit/Loss Statement

Search/Filter

Core Accounting

For AEC Industry

Customer Statements

Accounts Payable

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

FreshBooks

Live Online

Webinars

Documentation

Videos

Planio is a cloud-based bug tracking and project management solution that enables users to process incidents, manage workflows and build a central database for document management. The solution tracks issues and bugs during software development or product designing and allows users to configure post-issue activities such as incident generation, task assigning, alerting and prioritizing.


Planio allows businesses to manage projects using Scrum, Kanban or standard waterfall approach. Users can create rules for workflow, set role-based permissions for various user bands and automate task sequences using a drag-and-drop interface. The task board displays a roadmap of the tasks scheduled for the day with collaborative interaction for multiple users. Users can track daily progress and generate customizable reports with simple and advanced charts.


Planio also offers communication tools to share project updates using blogs, emails and team chat features. Other features include knowledge management, integration with Git and SVN repositories, time tracking and help desk management.



File Management

Optical Character Recognition

Milestone Tracking

Messaging

Surveys & Feedback

Idea Management

Access Controls/Permissions

Gantt/Timeline View

Rules-Based Workflow

Real Time Synchronization

Resource Management

Content Library

Assignment Management

File Recovery

Full Text Search

Offline Access

Document Classification

Self Service Portal

Audit Trail

Version Control

Subscription based pricing and an entirely free plan.

We offer free 30-day trials for all plans. All of our plans can be canceled on a monthly base.

FreshBooks vs Planio

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