FreshBooks Software

FreshBooks Software

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15

Recommendations

FrontRunners 2022

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About FreshBooks

FreshBooks takes billing out of your hands and puts it on autopilot. Set up automated invoicing, online payment options (ACH and Credit Card), and late payment reminders to get paid 2x faster. Next, boost team productivity with precise time tracking and collaborative project tools, so every minute, file, and conversation is tracked and logged. FreshBooks is a web-based accounting solution that caters to small businesses. FreshBooks serves various industries, such as marketing, legal services and business consulting, trades and home services and information technology (IT). Key features of FreshBooks include invoicing, expense tracking, time tracking, reporting and payments management. Users can brand their invoices, accept online payments and set auto payment remind...

FreshBooks Pricing

Lite: $4.50/month - 5 clients Plus: $7.50/month - 50 clients Premium: $15.00/month - unlimited clients Custom pricing is available for unlimited clients and specialized features.

Starting price: 

$4.50 per month

Free trial: 

Available

Free version: 

Not Available

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FreshBooks accounting

FreshBooks User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 3,707 reviews

Dinos

Company size: 1 employee

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

June 2022

I use FreshBooks because it's support kicks ass...

User Profile

Molly

Verified reviewer

Company size: 1 employee

Industry: Photography

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

FreshBooks as a Photographer (solo small business)

I have been using FreshBooks for over 2-years and am currently using it. I used FreshBooks a long time ago when they were new and more minimal. It has been great to see them grow up. The cost is a bit steep so I may not continue to use them -- I'm 50/50 at the moment. If they provided more value for the cost I would consider it a good investment, but paying for a CRM on top of that is expensive. Overall I do love the software!

Pros

I love the clean and friendly UX of FreshBooks! It is a pretty efficient piece of software that helps me get paid quickly and easily. I feel it has grown up so much over the years too. Invoicing is super easy and tracking expenses. Those are my primary base needs to run my business.

Cons

I do wish that entering client information was a bit more intuitive as I feel like I'm doing input for a client into my contacts, importing it to my CRM, and then hand inputting into FreshBooks again feels redundant. I would really really really love to see a Mac App to complete the mobility and desktop experience. I dislike having to open a web page to manage things on a daily basis.

Reasons for choosing FreshBooks

FreshBooks just seemed more intuitive. QuickBooks has a long history of being bulky and complicated and expensive software. I keep looking at Billings Pro because I use DayLite now so we will see. :) I think FreshBooks is more advanced.

Reasons for switching to FreshBooks

I switched over primarily because the invoicing in Moon Invoice was manual, they did not have a way for clients to make quick and easy payments. I would have to go into PayPal, and create a link with PayPal.me and copy/paste this with my emailed invoices, it was not efficient by any means. I had used FreshBooks previously and 17Hats a long time ago. I opted to try FreshBooks again and have been using it since. The cost of Moon Invoice is what really drew me in as it was $20/annually.

User Profile

waqar

Verified reviewer

Company size: 51-200 employees

Industry: Real Estate

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

March 2022

Review About FreshBooks

Overall my experience with is quite good, it's easy to use and prices are affordable. they need to add more templates for invoices, for small companies, it's a good solution. if you want to switch, you should use its free trial first then if you feel it's according to your requirements you can switch.

Pros

1. This accounting solution is very feasible across different operating systems, you can use it with Linux, Unix, Windows, iOS, and android. 2. Flexible and affordable price plans, you can choose your plan according to your amount of work and employees. 3. Most of the accounting software won't let you use it full fledge during the free trial but FreshBooks allows you to use it full fledge during the free trial period so that you can evaluate your plan accordingly. 4. FreshBooks has the best service agents and help center, according to many satisfied customers, FreshBook earns the most trusted reviews than any other software team.

Cons

1. Limited Number of invoicing templates. 2. lack of multicurrency support.

Garrick

Verified reviewer

Company size: 1 employee

Industry: Law Practice

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

April 2021

A Game Changer

I found it to be incredible it does what I need it to do, better than anyone else.

Pros

I use this to bill clients, send invoices, and to track time. This tool is incredible for how I use it. It does everything better than I could dream or need it to perform.

Cons

I pay for everything else, I might find a need to use it one day, but for me: the software is perfect.

Reasons for switching to FreshBooks

This captured our time in such an amazing way and made it easy to give to clients.

User Profile

Frank

Verified reviewer

Company size: 11-50 employees

Industry: Media Production

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2019

I wish I could rate it higher than a 10

Switching to it from one of those other software packages was one of the most liberating experiences of my career.

Pros

It was so easy to add and remove third party apps if and when they were needed.Plus, there were lots of options for third party apps that I could plug in or switch out as needed.

Cons

It never once made me a cup of coffee. I know that sounds like a weird joke but that's pretty much the only thing that it couldn't do for me.

Reasons for switching to FreshBooks

I made the mistake of adding some extra services onto my QuckBooks account. It took a matter of seconds to add them. When they weren't working out for me, getting them removed took numerous phone calls and hours of my time. I eventually reached a point where it was easier to switch than to continue dealing with them.

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