

FreshBooks Software
FrontRunners
About FreshBooks
FreshBooks Pricing
Lite: $4.50/month - 5 clients Plus: $7.50/month - 50 clients Premium: $15.00/month - unlimited clients Custom pricing is available for unlimited clients and specialized features.
Starting price:
$4.50 per month
Free trial:
Available
Free version:
Not Available
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FreshBooks accounting
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FreshBooks User Reviews
OVERALL RATING
Showing 1 - 5 of 3,707 reviews
Dinos
Company size: 1 employee
Time used: More than 2 years
Review Source: Capterra
June 2022
I use FreshBooks because it's support kicks ass...

Molly
Verified reviewer
Company size: 1 employee
Industry: Photography
Time used: Less than 2 years
Review Source: Capterra
May 2022
FreshBooks as a Photographer (solo small business)
I have been using FreshBooks for over 2-years and am currently using it. I used FreshBooks a long time ago when they were new and more minimal. It has been great to see them grow up. The cost is a bit steep so I may not continue to use them -- I'm 50/50 at the moment. If they provided more value for the cost I would consider it a good investment, but paying for a CRM on top of that is expensive. Overall I do love the software!
Pros
I love the clean and friendly UX of FreshBooks! It is a pretty efficient piece of software that helps me get paid quickly and easily. I feel it has grown up so much over the years too. Invoicing is super easy and tracking expenses. Those are my primary base needs to run my business.
Cons
I do wish that entering client information was a bit more intuitive as I feel like I'm doing input for a client into my contacts, importing it to my CRM, and then hand inputting into FreshBooks again feels redundant. I would really really really love to see a Mac App to complete the mobility and desktop experience. I dislike having to open a web page to manage things on a daily basis.
Reasons for choosing FreshBooks
FreshBooks just seemed more intuitive. QuickBooks has a long history of being bulky and complicated and expensive software. I keep looking at Billings Pro because I use DayLite now so we will see. :) I think FreshBooks is more advanced.
Reasons for switching to FreshBooks
I switched over primarily because the invoicing in Moon Invoice was manual, they did not have a way for clients to make quick and easy payments. I would have to go into PayPal, and create a link with PayPal.me and copy/paste this with my emailed invoices, it was not efficient by any means. I had used FreshBooks previously and 17Hats a long time ago. I opted to try FreshBooks again and have been using it since. The cost of Moon Invoice is what really drew me in as it was $20/annually.

waqar
Verified reviewer
Company size: 51-200 employees
Industry: Real Estate
Time used: Less than 12 months
Review Source: Capterra
March 2022
Review About FreshBooks
Overall my experience with is quite good, it's easy to use and prices are affordable. they need to add more templates for invoices, for small companies, it's a good solution. if you want to switch, you should use its free trial first then if you feel it's according to your requirements you can switch.
Pros
1. This accounting solution is very feasible across different operating systems, you can use it with Linux, Unix, Windows, iOS, and android. 2. Flexible and affordable price plans, you can choose your plan according to your amount of work and employees. 3. Most of the accounting software won't let you use it full fledge during the free trial but FreshBooks allows you to use it full fledge during the free trial period so that you can evaluate your plan accordingly. 4. FreshBooks has the best service agents and help center, according to many satisfied customers, FreshBook earns the most trusted reviews than any other software team.
Cons
1. Limited Number of invoicing templates. 2. lack of multicurrency support.
Garrick
Verified reviewer
Company size: 1 employee
Industry: Law Practice
Time used: More than 2 years
Review Source: Capterra
April 2021
A Game Changer
I found it to be incredible it does what I need it to do, better than anyone else.
Pros
I use this to bill clients, send invoices, and to track time. This tool is incredible for how I use it. It does everything better than I could dream or need it to perform.
Cons
I pay for everything else, I might find a need to use it one day, but for me: the software is perfect.
Reasons for switching to FreshBooks
This captured our time in such an amazing way and made it easy to give to clients.

Frank
Verified reviewer
Company size: 11-50 employees
Industry: Media Production
Time used: More than 2 years
Review Source: Capterra
September 2019
I wish I could rate it higher than a 10
Switching to it from one of those other software packages was one of the most liberating experiences of my career.
Pros
It was so easy to add and remove third party apps if and when they were needed.Plus, there were lots of options for third party apps that I could plug in or switch out as needed.
Cons
It never once made me a cup of coffee. I know that sounds like a weird joke but that's pretty much the only thing that it couldn't do for me.
Reasons for switching to FreshBooks
I made the mistake of adding some extra services onto my QuckBooks account. It took a matter of seconds to add them. When they weren't working out for me, getting them removed took numerous phone calls and hours of my time. I eventually reached a point where it was easier to switch than to continue dealing with them.