The interface is pleasant to look at. The actual visit is nice and seems to work well.

Great customer service and growing with our company as we provide care in a new platform. This is an exciting time for medicine and treating patients in a new way.

App is almost useless, lots of glitches, not user friendlt.

Software is easy to use, getting access cumbersome, no secure text feature.

This has been a huge difference maker in my practice and definitely where you get great value for your money.

There is a definite advantage to using this software platform in that it combines almost all functions needed to run a telemedicine practice, and pricing is competitive.

I needed a platform that would allow me secure HIPPA compliant video calling with diabetes patients. The software was useful at first, but I evolved to need secure texting as well.

Now that we have it and it is working our patients love being able to do virtual visits more easily.

This software was very ease to use for our clinic, the clarity and the connection between provider and the patient made it very easy.

When contacting support for the issue they would be very hard to reach and or had trouble figuring it out on their end.

They respond quickly to any questions I have. And they are just really fun to work with too.

Overall a very easy way to see patients when it is safer to be at home than going into the doctors.

The disconnection errors that happen at times.

The eVisit platform is so easy to use and is very reliable.

And it's also incredibly insulting that I would commit fraud with a patient (I get that it happens but not in this situation).

Sounds good when they pitch it to you and use their marketing skills, but that is about all.

The plattform does NOT work, image is always pixelated, image freezes, sound and calls drop. No it is not my equipment or the computers or phones of every patient.

Most patients order the test and pay for it along with their consult at the time of our visit.

The customer service department is very friendly and helpful. I also like how easy it is to create a schedule for appointments.

I love working with the eVisit team. They really take time to learn what needs I have for my clinical applications.

Customer support is in great stage and eVisit is user friendly. Another important thing is I can send e-prescriptions through eVisit.

It helps the office staff move quickly through a jam packed day. It allows patients to continue their work day without stopping by or going out of their way for such a simple visit.

Good intro software to use for telehealth visits. Relatively easy to use once the patient is on the video call.

Horrible support, customer service and only connects to patient 33% of the time.

The visual setup is pleasing to the eye and makes it easy to navigate. However to cons are enough to make me reconsider my subscription.

The biggest advantage to this solution is that it combines audiovisual interface, charting system and credit card processing in one package.

M happy that my company chose to give this a try.

Software is ok, easy to use, customer service is helpful.

I love how quickly I am able to get medication prescribed to me without making an appointment at an office and taking the time to wait and see someone. Teledoc always is a quick process.

This was the easiest tool I've ever used for access to reliable healthcare. From downloading the app to my first doctor visit was everything was simple and FAST.

I didn’t have to take off work for a basic ailment because Teladoc had me scheduled same day. The docs are professional and do the best they can within the setup.

The first customer service rep I spoke to was very kind and understanding.

From the get-go my experience with Teladoc was a positive one. Highly professional doctors.

Poor service, poor communication, no access to my provider, unsolicited appointment cancellations.

Requesting an appointment is as simple as entering a few details about your request, choosing a timeframe, and how you'd like to be contacted. The doctors are highly professional and helpful.

Ease of use for both patient and provider. No need to download an app.

I thought that I would try Teladoc since it seems to be quick and I need no appointment. It is hard to see my primary doctor now since due to COVID.

It took too long to develop and the patients ask too many questions. When I hang up on them I blame it on bad cell phone service, oops four hundredth time today.

Easy to use application. What more could you ask for.

This is the app to go for if you want a quick medical advice for minor ailments or refill of maintenance prescriptions. My insurance covers this service so it is super convenient.

Easy to use very quick not expensive. Easy to find and sign in from my device.

Absolute worst customer service and experience.

Customer service rep was sympathetic, although could not promise refund.

Easy to schedule appointments and very professional doctors. I like how it is now free without insurance which makes it accessible to more people.

I am very dissatisfied with Teladoc. They took my $ and did not provide the service I was asking for.

I am able to communicate with my doctor or nurse practitioner without any problems. Logging in is a breeze, and, if needed, a prescription can easily be issued.

Hard to set up your account, it kept crushing and I had to call customer service for help.

Ease of website, and the idea of an online doctor is great.

The rest of the appointment was just trying to get off the phone with him after he said he could do nothign for me and I had to go in person. Customer support is really bad.

I made a mistake by using Teladoc. I will surely spread the word about this horrible scam.

The fact that I waited over 24 h before going to emergency because I was reassured it was just a flu, nearly cost me my life, as the infection spread to my blood, and that's no joke.

Well the first thing I love is that it is now free with out insurance plan. That’s awesome and amazing.

If you forget your password or are otherwise unable to login to your account it can be a frustrating experience to reset it.

I like money and patients give me money for the headaches we provide.

It's also incredibly cost efficient, at only $5 per Teladoc appointment as opposed to my normal copay of $30 for a visit to my primary care physician.

US Dollar

eVisit is a cloud-based, HIPAA-compliant electronic medical records (EMR) and telemedicine management solution designed for small and midsize medical practices. It caters to urgent care, primary care, pediatrics, mental-health clinics, pain management, surgery, obstetrics and gynecology specialities. eVisit allows users to track patient loyalty and revenue.


Primary features include medical charting, data collection, billing, reimbursement management, patient scheduling and mobile consultation. Other features include patient self-scheduling, HD video, screenshare, ePrescription, credit-card processing, insurance information records and email campaigns. It offers integration with Athenahealth, Cerner, Allscripts, Epic, NextGen, Practice Fusion, GE Healthcare, McKesson and eClinicalWorks.


eVisit is compatible with Windows, Linux and Mac OS. It offers mobile applications for Android and iOS devices. Support is offered via email, text and over phone. Other support options include online help desk, chat and a knowledge base.



LongDescription

Patient Records Management

Patient Engagement

Two-Way Audio & Video

Practice Management

Mobile Alerts

HIPAA Compliant

Charting

Mobile Payments

Communication Management

Calendar Management

Scheduling

Data Import/Export

One-to-One Messaging

Remote Monitoring & Management

Mobile Access

Compliance Management

E-Prescribing

Workflow Management

Video Support

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Medical Billing

Physician Management

Billing & Invoicing

Dashboard

Monitoring

Claims Management

Virtual Visits

Appointment Management

Records Management

Secure Data Storage

Patient Portal

Appointment Scheduling

EMR/EHR

Medication Management

For Psychiatrists

For Obstetrics & Gynecology

Messaging

Mac OS

Web browser (OS agnostic)

Windows 10

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

eVisit

Live Online

Documentation

Videos

Teladoc provides cloud-based telemedicine software for hospitals and health systems.


Health systems can implement virtual visits using Teladoc’s technology, which connects doctors and patients virtually via the web, telephone or mobile app.


Teladoc offers bidirectional exchange and APIs to facilitate integration with health systems’ existing EHRs. Users can offer patients 24/7 care through the Teladoc system. The software can be customized and configured for each health system.


Teladoc supports multiple user roles. It offers data extraction for analysis and reporting on health system KPIs, such as admissions. Teladoc also offers marketing support for hospitals and health systems to advertise the offering to patients.



eVisit vs Teladoc

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