Great product: good collaborative efforts, some room for growth.

I am still learning so there are many buttons I don't know what they do and so many places to find your communications. I get a little confused.

The tagging function between colleagues is very convenient. Overall, the interface is also very pleasant and easy to use.

Very user friendly and so helpful when you are managing a high volume of emails in a day.

On top of that, you would be able to see when a teammate was replying or typing under the email, which was a good way to know who was working on what.

It's very intuitive to talk with the team and get back to customers/prospects with an answer. A win win and great investment for company that works digitally.

I also personally love the ability to automate parts of our workflow using Zapier and the Front API — it's a real game-changer.

The modern UI and feature set are both great and this software is extremely helpful in executing our day to day communications through all of our customer-facing channels.

Shared inbox is  very useful to assign specific conversations or issues to the correct person to action. Templates and tags are also great to save time.

Seems like a decent platform but they ask too much trust in their pricing model, don't recommend.

I highly recommend Front for team-based customer service or support teams who can take advantage of shared drafts, comments, assigning threads, tags, and snoozing.

HOWEVER, the use of @ symbol is different than the other communication software we use (Slack). Can be confusing when using the two.

Front allows us to automate a lot of our communication and integrates seamlessly with our workflow systems. It has kept my team organized and efficient.

I use it to reply tickets for customers every day. It's a solid helpdesk and on par with the best helpdesk out there.

In a shared work model, the ability to assign emails to yourself or other members of the team was extremely useful, to ensure we were not doing double-work or responding to emails at the same time.

When you send a message there is a gap of 5 seconds to cancel it but once it has been sent there is no way to recall it.

This has been a terrible onbaording process, terrible. Zero support, everything is by email and comitments made were not follwoed through.

Terribel support and onboarding proces. The handoff from sales to cusotmer supprot has bene horrible.

In addition, it does have trouble loading every once in a while, and requires a hard reset.

Sales Rep was educated, nice, responsive and a pleasure to work with. Then the product was easy to use and solved what we needed.

It has been a game-changer for our teams at work. We all use it as our email client and it helps us communicate more effectively which saves time and ultimately money.

I love that I can store and organize files from all of Google's suite of services. I love that it backs up to my physical computer.

The personal data and all the files are safe now because google drive is the best platform. I am very happy to have it.

It has a Google Docs integration which is perfect when you share too many documents. I like that you can edit online and the 15g of free storage.

It's perfect for storing your files, I own a business and I'm also a Web Developer so keeping my files in a secure place where I can access them anytime and from anywhere is very important.

Overall this is an excellent product with great customer service.

I use Google Drive to quickly, safely, and securely share files with other people. It is also a great way to save important personal files in the cloud so that they can be accessed from any computer.

Google drive is very easy to use because of its very friendly UI and it has many good options like sharing the documents to other users and also i can use all office 365 suites integrated to Drive.

The east access, user friendly, easy UI, great support. It is the best way to carry all your files with you anywhere.

I like that it delivers a great service, has great storage availability, great prices for more storage etc.

It is a very useful tool for storage for example if you want to share large files format to your customer or supplier you can share it to them easily and the Google drive is very user friendly.

Super easy to use and pretty easy to organize. Thumbnails give a big clear preview of the file which is  helpful as well.

Now that I know how to use it, I can't go back. The version control is super easy and helpful, having access to the same document at the same time as someone else is one of the best features.

It is very safe and comfortable to storage data. This software supports most of the popular plugins and third-party tools.

I love the user friendliness of it and the accessibility it gives to our team. The Google Spreadsheets is a lifesaver.

Is that its easy to use with other google app. Its offer good customer service and it offer the most storage space unlike other app.

Also, sometimes when I uploaded files from my phone it took forever to upload and it stopped, giving me errors. This was a while ago, but it happened for almost 3 months and it was quite annoying.

Another great advantage is that I can upload ANY kind and type of file. And last of all, because all my other google products are easily integrated, it stands to be the best.

It can sometimes be a little confusing to organize and the kids I work with have trouble loading documents to it from chrome-books.

Google changed the quotas for my available data storage which required me to archive my Google Drive content or I was in danger of my Gmail and other services losing functionality.

What I like the most is the ability to share documents easy and fast across computers/users. I'm able to collaborate with ease and at a fantastic price.

Trying to copy information or keep formatting from the Drive to other software is terribly inconsistent and a pain to fix.

Google Drive is an amazing product. It is very amazing to have all of your files in the cloud and the fact that you can access all of them just by logging onto your computer is awesome.

US Dollar

Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes. With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations. More than 8000 businesses use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth.

LongDescription

Commenting/Notes

Support Ticket Management

Real-Time Analytics

Signature Management

Quality Management

Surveys & Feedback

Meeting Management

Email Monitoring

Multi-Channel Management

Two-Way Audio & Video

Text Analysis

Performance Management

Customizable Reports

Activity Tracking

Shared Inboxes

Customer Segmentation

SMS Messaging

Video Chat

Employee Directory

Customer Service Analytics

Workflow Configuration

Real Time Editing

Order Management

Single Sign On

Calendar/Reminder System

Rules-Based Workflow

Knowledge Management

Communication Management

Brainstorming

Customer Database

Call Recording

Calendar Management

Collaboration Tools

Automated Routing

Assignment Management

Call Center Management

Shipping Management

Batch Communications

Template Management

Scheduling

Data Import/Export

Email Tracking

Customer Complaint Tracking

Email Templates

Self Service Portal

Email Distribution

Contact Management

Audit Trail

Version Control

Notes Management

Mobile Access

Social Media Monitoring

Multi-Channel Data Collection

On-Demand Communications

Transcripts/Chat History

Performance Metrics

Routing

Discussions/Forums

Multi-Channel Communication

Whitelisting/Blacklisting

Queue Management

Support Ticket Tracking

Social Media Integration

Real-Time Notifications

Workflow Management

Email Management

Ticket Management

Event Triggered Actions

File Sharing

Activity Dashboard

Alerts/Notifications

Employee Database

Computer Telephony Integration

Reporting & Statistics

Multi-User Collaboration

Network Monitoring

Data Visualization

Reminders

Real-Time Chat

Service Level Agreement (SLA) Management

Account Management

Chat/Messaging

Customizable Templates

Calendar Sync

Business Process Automation

Team Management

Customer Management

Response Management

Real-time Consumer-facing Chat

Issue Tracking

Inbox Management

Event Calendar

Macros/Templated Responses

Team Chat

Dashboard

Spam Blocker

Alerts/Escalation

Customer Engagement

Starter: $19/per user/per month for minimum 2 users and maximum 10 users (billed annually)

Growth: $49/per user/per month for minimum 5 users and maximum 50 users (billed annually)

Scale: $99/per user/per month for minimum 10 users.(billed annually)

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

11-50

51-200

201-500

501-1000

1000+

Front

In Person

Live Online

Webinars

Documentation

Videos

Google Drive helps users store company data in one place. Users can access files from desktop and mobile devices and control how team members share these files. The platform provides a central admin panel, data-loss prevention and a vault for the drive to ensure compliance and file sharing between users.


Google Drive offers team collaboration tools such as Docs, Sheets and Slides. Teams can create new documents and share them with members. They can also engage in real-time document editing and leave comments to update members of changes. It includes machine-learning technology to help users predict future needs. Google Drive provides features like a natural-language search and optical character recognition (OCR).


Google Drive integrates with third-party applications including DocuSign for e-signatures, CloudLock for additional security layers and LucidCharts for mockups. Users can open different file types like PDFs and MPEG4s, and they can work on Microsoft Word files straight from the drive. Pricing is per month. Support is provided via online chat, email and the phone.



Document Storage

Access Controls/Permissions

Data Storage Management

SSL Security

Real Time Synchronization

Document Capture

Content Library

Full Text Search

Offline Access

Encryption

Role-Based Permissions

Multi-Language

Multi-Device Support

Automatic Backup

Remote Access/Control

Drag & Drop

Secure Data Storage

Document Management

Search/Filter

Content Publishing Options

File Transfer

Data Security

Web browser (OS agnostic)

Total storage - Monthly rate
15 GB: Free
100 GB: $1.99/month
1 TB: $9.99/month
10 TB: $99.99/month
20 TB: $199.99/month
30 TB: $299.99/month

Google Drive for teams: $10.00/user/month

Front vs Google Drive

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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