Acuity Scheduling vs SpotOn

RATING:

4.8

(5603)

Acuity Scheduling has 5603 reviews and a rating of 4.78 / 5 stars vs SpotOn which has 312 reviews and a rating of 4.34 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (5603)
4.3 (312)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 14, 2024
May 13, 2024
Pros/Cons
  • Pros

  • The reminder system works awesome, it integrates well with my google calendar, and it's just the best for my business.
  • Super easy to use for me and my clients. Everyone has been super impressed with how easy it is to use.
  • Cons

  • Wish I could do text reminders, even at the lowest plan. Emails sometimes tend to get lost or ignored.
  • When a patient cancels, there is only one alert and completely disappears from the calendar without warning.
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  • Pros

  • We really love how easy the SpotOn team made setup and implementation. Any time we ran into an issue, they helped resolve it immediately.
  • I like the reporting part of the app and the ease that my staff can solve issues like splitting checks or adding guests.
  • Cons

  • This definitely needs fixed. There is a back up Internet that can be used but won’t turn on unless there is no connection at all.
  • So its more of an inconvenience, in order for my phone to ping for a an override I must logged on, so it becomes a slight issue.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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FrontRunners

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FrontRunners

2024

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5 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos