--- title: "SpotOn Software Reviews, Demo & Pricing - 2026" description: "Review of SpotOn Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/retail/spoton-restaurant-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Restaurant POS Software](https://www.softwareadvice.com/retail/restaurant-pos-software-comparison/) / SpotOn Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/spoton-restaurant-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/spoton-restaurant-profile/alternatives/) # SpotOn Review From $99-$135/month Free version 4 plans Wondering if SpotOn is right for your organization? Our Restaurant POS Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview SpotOn 4.2 [(370)](https://www.softwareadvice.com/retail/spoton-restaurant-profile/reviews/) Pricing Starting at $99.00 flat rate per month ### About SpotOn SpotOn Restaurant is a cloud-based point-of-sale solution that enables businesses to streamline processes related to food ordering, tableside payments, customer retention and more. The online ordering functionality enables businesses to create custom menus, accept online requests and redirect the order to the kitchen on a centralized platform. SpotOn Restaurant provides a mobile order and payment functionality, which lets customers access menu, send table orders to the kitchen and pay using an EMV, Apple Pay and Android Pay-enabled card reader. It comes with a labor-management module, which allows businesses to administer human resources operations related to shifts, employee hours and gratuities. Additionally, managers and leaders can gain insights into processes across transactions, POS, hourly sales, special events and loyalty campaigns. SpotOn Restaurant facilitates integration with several third-party solutions such as HotSchedules, Ctuit, Intuit Quickbooks and more. It is available on monthly subscriptions and support is extended via phone and email. Do you work for SpotOn? [Manage this product listing](https://www.g2.com/products/spoton/claim_requests/new?auto=true) Wondering if SpotOn is right for your organization? Our Restaurant POS Software selection experts can help you in 15 minutes or less. ## SpotOn User Interface ## Popular SpotOn Alternatives Main Product SpotOn 4.2 [(371)](https://www.softwareadvice.com/retail/spoton-restaurant-profile/reviews/) Ratings Breakdown - 4.21Ease of use - 4.17Value for money - 4.19Customer support - 4.21Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Restroworks](https://www.softwareadvice.com/product/77505-Restroworks/) 4.9 [(711)](https://www.softwareadvice.com/product/77505-Restroworks/reviews/) Ratings Breakdown - 4.86Ease of use - 4.65Value for money - 4.72Customer support - 4.79Functionality Pricing Available upon request Get Price Alternative Product [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) 4.1 [(555)](https://www.softwareadvice.com/retail/toast-pos-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 3.83Value for money - 3.68Customer support - 4.11Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Lavu](https://www.softwareadvice.com/retail/lavu-profile/) 4.2 [(259)](https://www.softwareadvice.com/retail/lavu-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.12Value for money - 4.21Customer support - 4.21Functionality Pricing Available upon request Get Price Alternative Product [CAKE POS](https://www.softwareadvice.com/retail/cake-pos-profile/) 4.6 [(522)](https://www.softwareadvice.com/retail/cake-pos-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.51Value for money - 4.58Customer support - 4.39Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [TouchBistro](https://www.softwareadvice.com/retail/touchbistro-profile/) 3.8 [(414)](https://www.softwareadvice.com/retail/touchbistro-profile/reviews/) Ratings Breakdown - 4.00Ease of use - 3.34Value for money - 3.41Customer support - 3.70Functionality Pricing Starting at $69.00 per month Get Price ## SpotOn Pros and Cons We analyzed 370 verified reviews for SpotOn to find out what actual users really think. Select to learn more Intuitive Interface And Setup SpotOn is praised for its user-friendly design and intuitive navigation. The system is easy to learn for both front and back of house, with simple setup and accessible features that help users manage daily operations efficiently. Responsive And Knowledgeable Help SpotOn offers attentive customer support with quick response times and knowledgeable representatives. Users appreciate hands-on assistance, personalized guidance, and help resolving issues, making setup and ongoing use easier for businesses. Customizable And Detailed Reports SpotOn provides robust reporting tools that are easy to access and interpret. Users value customizable reports, real-time data, and mobile access, which help track metrics, analyze orders, and support business decision-making. Slow And Unreliable Callbacks Phone support with SpotOn is often difficult to reach, with long hold times and repeated unanswered calls. Users report slow or missing callbacks and unresolved issues, making urgent help and follow-up challenging. ## SpotOn Pricing and Plans SpotOn has four plans. Quick start is free. Counter-service is $99.00/mo billed monthly. Full-service is $135.00/mo billed monthly. Customize Your Own is custom-priced. Free version Quick start $0.00 Free forever Processing: 2.89% + 25c, minimums apply Quick start plan includes: - POS ordering & payments - Menu management - Table layout management - Reporting & analytics - Direct POS integrations - Installation - 24/7/365 support - Automatic software upgrades - Marketing - Review management - 15” SpotOn Station, guest-facing display, stand, cash drawer, receipt printer Counter-service $99.00 flat rate, per month \+ $3 per employee Processing: 1.99% + 25c for most cards Counter-service plan includes: - Commission-free online ordering - Order with Google - Scheduling - Payroll preparation - Tip management - Employee app - 10” SpotOn Counter, stand, guest-facing display, cash drawer, receipt printer Full-service $135.00 flat rate, per month \+ $3 per employee Processing: 1.99% + 25c for most cards Full-service plan includes: - Digital menus - QR order and pay - Kitchen display system - 2-way text messaging - 15" SpotOn Station, stand, cash drawer, receipt printer, and kitchen display system Customize Your Own Custom quote available Processing: 1.99% + 25c, custom rates may apply Customize Your Own plan includes: - Choose your own hardware configurations and number of stations - Reservations & waitlist - Custom website Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does SpotOn pricing compare to alternatives? SpotOn's starting price is $99.00/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | SpotOn4.2[(370)](https://www.softwareadvice.com/retail/spoton-restaurant-profile/reviews/) | $99.00 /mo | Not available | Available | 4.2 | | [Restroworks](https://www.softwareadvice.com/product/77505-Restroworks/)4.9[(711)](https://www.softwareadvice.com/product/77505-Restroworks/reviews/) | Pricing available upon request | Not available | Not available | 4.6 | | [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/)4.1[(555)](https://www.softwareadvice.com/retail/toast-pos-profile/reviews/) | $69.00 /mo | Not available | Available | 3.8 | | [Lavu](https://www.softwareadvice.com/retail/lavu-profile/)4.2[(259)](https://www.softwareadvice.com/retail/lavu-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.1 | | [CAKE POS](https://www.softwareadvice.com/retail/cake-pos-profile/)4.6[(522)](https://www.softwareadvice.com/retail/cake-pos-profile/reviews/) | $69.00 /mo | Not available | Not available | 4.5 | SpotOn4.2[(370)](https://www.softwareadvice.com/retail/spoton-restaurant-profile/reviews/) * * * Starting price $99.00 /mo Free trial Not available Free version Available Value For Money 4.2 - [Restroworks](https://www.softwareadvice.com/product/77505-Restroworks/)4.9[(711)](https://www.softwareadvice.com/product/77505-Restroworks/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.6 - [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/)4.1[(555)](https://www.softwareadvice.com/retail/toast-pos-profile/reviews/) * * * Starting price $69.00 /mo Free trial Not available Free version Available Value For Money 3.8 - [Lavu](https://www.softwareadvice.com/retail/lavu-profile/)4.2[(259)](https://www.softwareadvice.com/retail/lavu-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.1 - [CAKE POS](https://www.softwareadvice.com/retail/cake-pos-profile/)4.6[(522)](https://www.softwareadvice.com/retail/cake-pos-profile/reviews/) * * * Starting price $69.00 /mo Free trial Not available Free version Not available Value For Money 4.5 ## SpotOn Features - Popular features found in Restaurant POS Delivery Management Electronic Payments Inventory Management Loyalty Program Mobile Access Multi-Location Online Ordering Order Entry Separate Checks Table Management Tips Management - More features of SpotOn Access Controls/Permissions Accounting Integration Activity Dashboard Activity Tracking Alerts/Notifications API Barcode Recognition Barcode/Ticket Scanning Bar Tab Management Billing & Invoicing Built-in Accounting Calendar/Reminder System Campaign Analytics Campaign Management Campaign Planning Campaign Scheduling Campaign Segmentation Cash Management Channel Management Clock In/Out Contact Database Contact Management Credit Card Processing Customer Accounts Customer Database Customer Experience Management Customer History Customer Segmentation Customizable Branding Customizable Categories Customizable Fields Customizable Forms Customizable Reports Customizable Templates Dashboard Data Import/Export Delivery Estimate Discount Management Drag & Drop eCommerce Management Electronic Signature Email Management Email Marketing Email Templates Employee Management Engagement Tracking Event Marketing For Bars/Clubs For Restaurants For Retail Gift Card Management Inventory Control Inventory Replenishment Inventory Tracking Invoice Management Kitchen/Menu Management Labor Cost Reporting Menu Builder Mobile Booking Mobile Payments Monitoring Multi-Campaign Multi-Channel Marketing Negative Feedback Management Online Booking Online Payments Online Reservations Order Management Order Scheduling Order Tracking Payment Processing Performance Metrics Point of Sale (POS) Point of Sale (POS) Integration Price/Margin Management Product Catalog Promotions Management QR Codes Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Reporting Real-Time Updates Receipt Management Reporting/Analytics Reporting & Statistics Reservations Management Response Management Restaurant POS Retail Inventory Management Retail Management Retail POS Returns Management Review Monitoring Reviews Management Sales Reports Sales Tax Management Sales Trend Analysis Self Service Portal SMS Marketing SMS Messaging Social Media Integration Social Promotion Split Checks Stock Management Template Management Third-Party Integrations Time Clock Touch Screen Transaction History Visual Analytics Wait List Management Website Personalization ## SpotOn Integrations QuickBooks Online Advanced Integration rated undefined from -1 review Paylocity Integration rated undefined from -1 review Paycor Integration rated undefined from -1 review Paycom Integration rated undefined from -1 review Auto Decision Platform Integration rated undefined from -1 review QSROnline Integration rated undefined from -1 review See all 24 integrations ## SpotOn User Reviews ## SpotOn customer ratings - Overall rating: 4.2/5 - Total reviews: 370 ### Rating distribution - 5 stars: 251 reviews (68%) - 4 stars: 53 reviews (14%) - 3 stars: 16 reviews (4%) - 2 stars: 6 reviews (2%) - 1 star: 44 reviews (12%) ### Secondary ratings - Ease of use: 4.2/5 - Value for money: 4.2/5 - Customer support: 4.2/5 - Functionality: 4.2/5 --- ### Look No Further - SpotOn is what you need! - Overall rating: 5/5 - Reviewer: Horacio W. - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very happy and nothing to complain about! Restaurant Reporting is useful for restaurant management, and their credit card processing rates are very competitive, and the monthly software fees are a also great value. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SpotOn Merchant Support is the best - both phone support and account manager. We use a SpotOn handheld at outdoor events, and card payments are very easy. #### Cons Having to create marketing emails for each location instead of publishing one to multiple locations. SpotOn OLO's security could be improved. --- ### A Restaurant‑Focused All‑in‑One Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Legal Services - Company size: 51-200 employees - Product usage: less than 1 year · monthly - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with SpotOn was positive and well‑rounded, particularly for restaurant‑focused operations. The platform stands out for its all‑in‑one approach, combining POS, online ordering, marketing, and reporting into a single system that supports day‑to‑day efficiency. I found the interface intuitive for staff, and the restaurant‑specific tools helped streamline operations while providing useful insights into sales and customer behavior. That said, some aspects of the platform felt less flexible when it came to customization and advanced reporting. Certain configurations required additional steps or support, which could slow down implementation for more complex needs. Despite this, SpotOn remains a strong, restaurant‑centric solution that delivers solid functionality and value, especially for businesses looking for an integrated system designed with operators in mind. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about SpotOn was its all‑in‑one approach tailored specifically for restaurants. The platform combines POS, online ordering, reservations, marketing, and reporting in a way that feels cohesive and practical for day‑to‑day operations. I especially appreciated how intuitive the system is for staff and how it provides useful insights to help operators better understand sales performance and customer behavior. The restaurant‑first focus made it feel purpose‑built rather than generic. #### Cons What I liked least about SpotOn was that some areas of the platform felt less flexible and more rigid to customize, particularly when tailoring workflows or reports to specific business needs. While the system is generally intuitive, certain features required additional steps or support to configure properly. There were also occasional limitations in reporting depth, which made deeper analysis more challenging for more complex operational needs. #### Vendor response Thank you for sharing your experience with SpotOn, Radha. We're glad to hear our all-in-one approach feels cohesive and that the intuitive interface is helping your staff streamline day-to-day operations. It's great to know our restaurant-first focus is providing you with useful insights, but we hear your feedback about certain areas feeling rigid to customize and the limitations you've experienced with reporting depth. We know you need flexible, deep analytical tools to run your business effectively. Your feedback is so valuable to us. Again, thank you for your kind words. Wishing you continued success! Replied May 2026 --- ### Ok POS, terrible developer experience - 26 days and still no API key - Overall rating: 2/5 - Reviewer: Michael S. - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered SpotOn is a fine POS for in-store transactions. The product works. But the developer experience is nonexistent. We are building online ordering for a coffee shop that opens this week. The POS is installed, the website is live, the API spec is written. SpotOn is the only bottleneck. There is no escalation path, no public developer email that works (partner-support@ bounces), and no visibility into where your request sits in their pipeline. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros In-store POS works well. Card processing is reliable. The hardware is solid. Reporting dashboard is decent for a restaurant operation. #### Cons API access process is broken. 26 days from first request to receiving a Google Form — not credentials, a form. No self-serve developer portal. No sandbox. No timeline given at any step. Stripe gives you keys in 30 seconds. Square gives you a sandbox in 2 minutes. SpotOn makes you email three people, wait through OOO auto-replies, and fill out an intake form just to start the approval process. If your business depends on a custom integration, budget a month of waiting. #### Vendor response Hi Michael - I know you've been in contact with members of our team in regards to your specific requests and concerns. Please do not hesitate to reach back out if you're in need of further assistance. Please know we are incredibly proud to work with you and your business! Wishing you continued success! Replied April 2026 --- ### SpotOn Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Restaurants - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience has been great with spoton since i have been assigned to an engineering team that has been doing an exceptional job at fixing minor issues. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Being assigned to an engineer who fully understood our menu structure and was fast in responding and fixing our issues. #### Cons They did not assign us to an engineering team sooner to assist with structural issues in our brand's menu. #### Vendor response Thank you so much for your feedback, Aaron! We're thrilled to hear that your experience with our engineering team has been so positive and that they’ve been able to support your menu structure effectively. We truly appreciate you taking the time to share, and we’re glad we could help resolve those minor issues and get things running smoothly. Wishing you continued success! Replied April 2026 --- ### SPOT ON is the WORST POS SYSTEM - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered We purchased the spot on POS system about a two months ago for our restaurant. It has been a total disaster to say the least. The problems started almost immediately when they missed the installation date that we both agreed to. When they did finally install, their technician was an unprofessional buffoon. Upon arrival he disconnected our AV system and our back office system that was supposed to remain running until we could transfer over our gift cards. After unplugging everything, he then determined our wiring wasn’t sufficient for the new system. Mind you this is a few hours before we need to open for the day. Once he finally figured out the wiring was fine, he installed the system. 4 terminals and 8 handhelds along with several printers. Once the system was turned on, we noticed there were many missing items, buttons, categories, etc. all of which had been worked on and discussed in several zoom programming meetings. Now the fun starts. Prices are wrong, discounts are added instead of subtracted, gratuity can’t be added, printers malfunction, systems lose connectivity to the internet, handhelds don’t work, back up cell service fails, tickets won’t print to the kitchen, the list continues. The next day brought a fresh new set of challenges, including categories disappearing and previous day programming corrections being erased. As I sit here a month after system start up, problems still persist. All I can do is warn anyone thinking about purchasing this system regrets. We are still having problems with the system, accurate reporting, credit card processing and their ability to fix many of the problems with the system. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros I originally purchased this system to replace my existing system. I wanted the cloud based system that wouldn’t fail during power outages and the handhelds were also a bonus. #### Cons It’s really hard to come up with a least favorite when there are so many issues that have gone wrong. I guess I would have to say Spot On’s inability to fix the problems is the biggest problem we have currently --- ### Bad Communication and complicated services - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Restaurants - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Too much problems with the company. Over sale the products. Different departments. Thanks to the help of [sensitive content hidden] , I found a resolution for the issues I have. Only good thing for now #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros The Online Orders and the opportunity to make delivery without pay a lot to Doordash. Good marketing tools #### Cons Bad communication and over sale product. The installation is complicated and take too long to get the menu. Need better explanation about the percent and cost of services. Too many departments to resolve issues. #### Vendor response Hi Hernan - Thank you for taking the time to share your honest feedback. We’re glad to hear that the online ordering capabilities and marketing tools have provided value to your business. That said, we’re truly sorry to hear about the challenges you experienced with communication, onboarding, and clarity around pricing and services. This is not the experience we aim to deliver, and your feedback highlights areas where we need to do better—especially when it comes to setting clear expectations and simplifying support across teams. We appreciate you calling out the support that ultimately helped resolve your concerns, and we’re grateful for the opportunity to improve. We remain committed to making the experience smoother and more transparent moving forward. Replied January 2026 --- ### Review from Cary - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Restaurants - Company size: 501-1000 employees - Product usage: 1-3 years · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I would say average except for Customer Service. It is great. Terminals don't hold cellular as well as handhelds. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Customer Service from [sensitive content hidden] and Sales Representative [sensitive content hidden]. Cellular backup works well on handhelds. #### Cons Reports, Contest setup poor, Enterprise Reporting, flexibility of moving certain items on ticket command screens, handheld connectivity issues #### Vendor response Thank you so much for the kind words, Cary! We're excited to hear you are pleased with our customer support. We truly appreciate you and are always here to help whenever you need us! Replied January 2026 --- ### Big liable problem with taxes and sales tax - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Restaurants - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Horrible . for accountting. Need to go to 10 different widow for report. Sales tax is not properly counted. Found myself liable with big sales tax amount. They didn't have an answer for that. they they said next month it will be adjusted which it didn't .Also if a ticket still open at closing .it automatically close the ticket but as Item sold. So you pay tax on it even if you didn't received the money . They told me that I have to adjust it in my general ledger. but the 1099E will be showing a big difference since it's not corrected on their end. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 4/5 - Functionality: 1/5 #### Pros Not much . beside I regret to change. They told me that it's exactly the same than toast but the Credit card fee a lot cheaper #### Cons Credit card Refund processed is not friendly . And Can not make a cash refund next day . Need to make a paid out to refund the customer. So it's not really accouting friendly since paid out is not made for that.So you pay tax on the sale, and Sales tax is not properly deducted. #### Vendor response Thank you for taking the time to share your experience, Bruno. We’re truly sorry to hear about the challenges you’ve encountered and this is not the experience we want for our customers. Please reach out to me directly at laurenr@spoton.com with your business information so we can assist you directly. Replied December 2025 --- ### SpotOn Review - Overall rating: 5/5 - Reviewer: Johnathon P. - Industry: Hospitality - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SpotOn has truly taken our business to another level. From the moment we signed on, the platform has streamlined our operations, improved customer engagement, and enhanced our overall efficiency. But what really sets SpotOn apart is the exceptional support we receive—especially from our account manager,[sensitive content hidden] . [sensitive content hidden] has been instrumental in helping us grow. Her responsiveness, insight, and dedication have allowed us to eliminate unnecessary processes and focus on what matters most—delivering value to our customers. She goes above and beyond to ensure we’re getting the most out of the system, and her proactive approach makes a huge difference. We highly recommend SpotOn to any business looking to grow with the right tools and the right team behind them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Account management, support, uptime, unique equipment, and just how well it works. SpotOn has taken us to the next level. #### Cons Handhelds seem to have some issues with the emv’s failing. All of the equioment works great when it works. --- ### great service over all - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Automotive - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros great service and fast response to issues and also easy to use devices. I been using this system now for 4 years and it is good to me #### Cons need offer more 3rd party vendors to connect to give customers options such as affirm and Klara and other financial institutes #### Vendor response Thank you so much for the kind words, Freddie! We’re thrilled to hear our service and easy-to-use devices have been serving you well over the years. We truly appreciate your loyalty and are always here to help whenever you need us! Replied December 2025 --- Showing 1 - 10 of 370 Reviews [See All Reviews](https://www.softwareadvice.com/retail/spoton-restaurant-profile/reviews/) ## SpotOn Popular Comparisons [Restroworks vs SpotOn](https://www.softwareadvice.com/compare/77505-Restroworks/vs/96536-spoton-restaurant/)[Toast POS vs SpotOn](https://www.softwareadvice.com/retail/spoton-restaurant-profile/vs/toast-pos/)[Lavu vs SpotOn](https://www.softwareadvice.com/retail/lavu-profile/vs/spoton-restaurant/)[TouchBistro vs SpotOn](https://www.softwareadvice.com/retail/spoton-restaurant-profile/vs/touchbistro/)[Square Point of Sale vs SpotOn](https://www.softwareadvice.com/retail/spoton-restaurant-profile/vs/square-point-of-sale/)[Revel Systems vs SpotOn](https://www.softwareadvice.com/retail/revel-profile/vs/spoton-restaurant/)[Simphony POS vs SpotOn](https://www.softwareadvice.com/retail/oracle-micros-simphony-pos-system-for-restaurants-profile/vs/spoton-restaurant/) [Compare All Alternatives](https://www.softwareadvice.com/retail/spoton-restaurant-profile/alternatives/) ## Other Top Recommended Restaurant POS Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (617) Recently recommended **22** times [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.1** (555) Recently recommended **18** times [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) **3.8** (733) Recently recommended **13** times [Infor Point of Sale (POS)](https://www.softwareadvice.com/retail/infor-pos-profile/) **3.9** (22) Recently recommended **7** times Stuck Between Options? Our experts can help you compare SpotOn with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice