M very satisfied with Booker. They are improving their service all the time.

I am stuck in Booker because I have been using it since 2014. My client data base and content are huge, they have been purchased by mindbody and I had hoped for an improvement, but its worse.

Wrong service and product history for clients that can never be corrected. Financial transactions that regularly crash.

Booker is a good product I have enjoyed using it. It's been a helpful part of our operation.

We had several manual processes and workarounds  to track and fix our data, but the auditing capabilities and ease of use make this system worthwhile.

Booker is great because I can keep track of my books even from home. I also enjoy being able to write progress notes.

The survey section is really helpful to hear from clients on what we can add or change to make their experience the best it can be.

It has good booking feature that notified employees and customers of appointments.

I have lost members because the software randomly double and triple charges them each month and doesn't represent it in the recent orders tab so it looks as if it hasn't.

Customer service is available - but they are often unknowledgeable and can only submit requests to development and they take months even years before they fix your problem.

Set up went very well and maintaining it is going well also. Customer service is excellent but haven't needed it much.

Even chirotouch is a better scheduler for a similar price, with superior reporting and accounting features.

I like how easy it is for customers to book and I like the Features of the marketing it is user friendly and very specific to the needs of the business and clients.

Customer service is fantastic, and tool is very intuitive overall.

Booker and team were great with helping me get this set up for our specific needs and marketing requirements. The whole process with Booker and the team helps us keep everything in one place.

I most like the convenience of the booker program. It is fairly user friendly too.

This  software  is  very easy  to  navigate. The software was very affordable at the time for my business.

CONSTANTLY has issues with loading. They refuse to refund my monthly payment for the software during COVID19 even though their business is run by businesses that are forced to shut down.

It's extremely user friendly and works really well. Clients can book appointments on the website and it integrates with booker.

The scheduling portion was broken, it wouldn't give correct information when making inquiries on availability, it would just lock you out of orders at points.

This is a straight forward program to use at POS for your business. Somewhat simple design navigating through the software.

There are none, except this is the best the furniture world has for software and they worship it. The software is so outdated it's like stepping back 30 years.

As a growing small business, the benefits far outweigh the costs, especially considering the breadth of what STORIS offers its customers.

I have nothing but the highest praise for the tech support we receive.

Very Easy to use on a day to day but it at times can be limiting.

This can wreak havoc on our business. This may not be hey STORIS issue but rather an in-house Ethan Allen issue.

STORIS 9.5 is very reliable and structurally extremely sound. The different Modules allow a business to choose only what they require and all work seamlessly together, in my experience.

Storis has an extensive menu that help manage every area of our business.

This software is the best out there for the top furniture companies. It has been designed from the ground up to handle the unique scenarios that present themselves in furniture sales.

It would seem to me that many of the features that Storis charges extra for should be integrated into the software itself at no extra charge.

Not sure at this time  i am only one user and mainly accounting.

It has a very broken system for capture consistently failing and struggling to properly achieve goals most POS systems achieved in 2010.

The simplicity of the UI, processes and overall system allow our employees to focus entirely on selling and servicing our guests.

Updating orders, information, pricing, descriptions is very easy, choosing the printer settings make life very convenient and helps keep records accessible.

I've been in the IT support department myself for over 20yrs and got to give the highest of kudos to this companies outstanding services and support.

As far as the furniture industry goes this is the GOLD Standard, it is the most sophisticated software available in the industry. So by this default it is a Pro, however.

In comparison to today's drag and drop, intuitive computing environment, the Storis software feels dated and clunky.

Failure to integrate with other technologies in lieu of developing their own software is a trap a lot of these companies fall into which limits capability and cost.

It is slow and clunky, has way to many opportunities for failure including where you can lose reserved product for a customer simply by scheduling, it isn't self explanatory and very tired and broken.

A product of the server being used by multiple retailers and over burdened I guess.

Our company is easily able to be scaled thanks in part to the software.

I also love the integration with Dispatch Track. Everyone in my company uses this program and absolutely loves it.

High quality but sometimes challenging to work with.

I have worked with the Storis team for almost 24 years now. Nowhere in the technology community have I had the pleasure of working with such a great team.

Its sad, innovation should happen from true criticism, instead this company has a temper tantrum to those that use it.

A lot of the troubles we have encountered are due to the fact that we are not a bunch of computer people which is why we used spreadsheets and sales books for so long.

Really love exporting and importing data sets via Excel. This helped with mass catalog changes.

US Dollar

Booker by MINDBODY is a cloud-based booking solution that provides businesses in cosmetics and wellness industry such as spas and salons, tools, which help them to manage their booking routines, payments, customer interactions and marketing activities. Key features include a built-in scheduler, social media booking, integrated point of sale (POS) functionality, email marketing, customer surveys and more.


Booker features credit card processing, gift certificates, e-commerce capabilities and can also accept mobile payments from the customers. The solution integrates with websites such as Yahoo, Bling, Yellow Pages, SuperPages and more that allows users to advertise their open appointments.


Additionally, Booker offers customer relationship management (CRM) capabilities, employee scheduling tools, a business intelligence (BI) dashboard and features inventory management, customer loyalty programs and a reporting engine. Mobile functionalities for remote access are also provided by the solution.


Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.



LongDescription

Employee Management

Barcode/Ticket Scanning

Payment Processing

Real-time Scheduling

Booth Rental Management

Customizable Reports

Access Controls/Permissions

Schedule Distribution

Data Synchronization

SMS Messaging

For Salons and Spas

Shift Swapping

Referral Tracking

Task Scheduling

Retail Inventory Management

Before & After Pictures

Electronic Signature

Retail POS

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Credit Card Processing

Time Clock

Transaction History

Attendance Management

Customer Accounts

Customer Database

Recurring Appointments

Gift Card Management

Payroll & Commissions

Calendar Management

Customizable Fields

Room Booking

eCommerce Management

Data Import/Export

Clock In/Out

Employee Self Service

Multi-Location

Treatment Packages

Booking Management

Email Marketing

Online Payments

Sales Reports

Inventory Tracking

Ordering Automation

Credit Card Management

Marketing Automation

Client Portal

Social Media Integration

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Employee Database

SMS Marketing

Client Profiles

Reminders

Time & Expense Tracking

Automated Scheduling

Customizable Templates

Calendar Sync

Billing & Invoicing

Discount Management

Real Time Reporting

Customizable Branding

Commission Management

Reporting/Analytics

Employee Scheduling

Online Time Clock

Payroll Management

Appointment Management

Client Management

Point of Sale (POS)

Purchasing & Receiving

Employee Portal

Third-Party Integrations

Appointment Scheduling

Inventory Management

Loyalty Program

Vacation/Leave Tracking

Item Management

For Retail

For Barbershops

For Medical Spas

Scheduling

Financial Management

Mac OS

Web browser (OS agnostic)

Windows 8

Essential $129: Manage your schedule, sell services, and streamline everyday tasks.

Accelerate $195: Keep your clients coming back with email campaigns and text confirmations.

Ultimate $395: Grow your business with advanced marketing tools, automations & analytics.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Booker

Live Online

Webinars

Documentation

Videos

STORIS is the leading provider of modern technology solutions for home furnishings, bedding, and appliance retailers. From your showrooms and eCommerce website to your distribution centers, STORIS will enhance the customer experience, increasing revenue across channels, and gaining a competitive advantage in today’s dynamic retail marketplace.
 
STORIS’ ERP software provides automation and integration of all facets of your retail operation including point of sale, order management, inventory control, merchandising, business intelligence, supply chain management, accounting, and more!
 
To provide your sales associates with a modern selling toolkit, our STORIS NextGen platform is engineered using a state-of-the-art, webbased architecture to deliver Customer Experience Management (CXM) and Mobile POS solutions.
 
Lastly, to support your eCommerce strategy, STORIS provides flexible options through either our integrated eSTORIS platform or via our eBridge Commerce API solution.

As a company, we are committed to our product offering. STORIS continuously sets the industry standard for annual Research & Development. Our partnership centers around supporting our clients’ success through mutual respect and providing the technology needed to serve customers in today’s market. In order to help our clients succeed, we also place an emphasis on a positive employee culture, which helps us retain top talent.

STORIS NextGen Platform hosts our CXM and Mobile POS solutions. This modern technology supports home furnishings retailers with evolving their in-store guest experiences. With STORIS NextGen technologies, your retail peers have engaged with more customers, generated more sales orders, and increased revenue. 
 
Today’s retailers are prioritizing the personalization of the customer experience to increase customer satisfaction, foster brand loyalty, and ultimately drive higher customer lifetime values. Customer Experience Management (CXM) technology enables retailers to seamlessly provide an increased level of personalization by changing the way sales associates operate on the showroom floor.
 
Mobile POS works in tandem with CXM, enabling the sales associate to service their guest from customer introduction through Sales Order completion. As sales associates organically collect information the customer shares while shopping, Mobile POS allows for a seamless transition to checkout.
STORIS NextGen technology provides the tools to empower your sales associates to support the evolving in-store guest experience and take your customer service to the next level.

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