ChannelAdvisor vs NetSuite

RATING:

3.8

(57)

ChannelAdvisor has 57 reviews and a rating of 3.79 / 5 stars vs NetSuite which has 1486 reviews and a rating of 4.15 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.8 (57)
4.2 (1486)
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
3 / 5
4 / 5
Customer Support
3.5 / 5
3.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
April 27, 2023
April 30, 2024
Pros/Cons
  • Pros

  • They integrate into our largest suppliers. They provided us some good 3rd party resources.
  • Very customizable, has a beautiful interface, and is built with powerful features including rules, look up lists, limitless product attributes, data mapping, and more.
  • Cons

  • The category and subcategory valid values information provided lack details or not there. Also the lack of video tutorials.
  • The customer service was awful and can only be reached by email. The usual response time was 48 to 72 hours.
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  • Pros

  • For my particular area of work, inventory management is great and is better than its competitors.
  • I really like this program better than sales force because it’s easier to Navigate set of the systems.
  • Cons

  • Jacked up prices, extortionist mentality, poor business practices, unprofessional support, machiavellian attitude sales doctrines, etc.
  • There are times when we bump into a defect, these defects will impact our business processes and users.
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Pricing Range
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$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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Advisor Recommendations

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31 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos