This has allowed for a symbiotic relationship between our business and theirs resulting in a great partnership.

Fantastic, roller have gone over and above to help us.

Always a pleasure to speak to and always find a rapid solution to help you out.

Our bookings have increased with the phone traffic decreasing. Feel rather frustrated at the initial over selling.

You wouldn’t think it’d be hard to find in 2019, but it WAS.

Things did not go smoothly or very quickly on our end due to what felt like a neverending series of unfortunate events and your team was so patient and helpful. SENSITIVE CONTENT]  has been wonderful.

The Roller platform has revolutionised the entertainment centre industry providing Urban Xtreme with an enhanced customer experience and features that provide the company with an increase in revenue.

VERY USER FRIENDLY, EASY TO MAKE CHANGES, AMAZING HELP CENTER ANY QUESTIONS YOU CAN THINK OF IT THERE WITH STEP BY STEP INSTRUCTIONS ON HOW TO.

I'm so glad we chose Roller as our software provider. They provide excellent customer support and i would recommend Roller to any business.

They set you up nicely to figure out how to create and update products and they are constantly innovating. They have a very good support team to help you with any issues you might experience.

M most impressed with the customer success team also - they pushed me to do better at every turn, and have been extremely responsive and helpful to literally ANY question I have.

Single use sites should be fine but chains may find this is frustrating.

Roller's support team and knowledge based articles are the top feature. The ability to submit a request ticket and have feedback or a solution within a few days, if not hours  is remarkable.

Roller has wide range of services from booking, reports, integrations with Google analytics, etc. Also support team are really good and helpful.

Reporting system is basic and conflicting at times. Despite having a page for building reports, this does not work.

Our overall experience has been one of a pleasant transition from a very complicated and convoluted system to one of simple, user friendly and well designed system for the tourism industry.

Customer service is super friendly and go out of their way to try and find ways to make sure your experience is the best.

Love that it is a cloud based system and VERY easy to use with 24 hour support. The transition from our previous POS was easy and the set up was done in partnership so we knew how it works.

We have found the functionality, ease of programming and cost comparison outstanding.

Coming from businesses where there is nothing accessed internally without a VPN, remote access, via a simple URL, is also amazing.

It is very easy to use, has a very good and functional design and offers a wide range of functions.

As humans change is hard no matter how complex or simple it can be.

Maybe were not getting the most of of all features that we pay for currently.

A great booking software and POS combined with sensational service and support. Easy to use combined with great brand and appearance.

I felt supported throughout this journey. To be honest we haven’t needed roller since this point as the system has worked flawlessly, but I know they are there if required.

The POS is easy to use and train employees on. It enables us to check in guests quickly and provide a great experience for our customers.

We also love how easy Roller it is to integrate with our website. Customers have always given us very positive feedback on how easy it is to make an online booking with us.

Staff are helpful and the knowledge base excellent. With continued improvements the platform continues to deliver.

It has been a long journey to get from zero to our current functioning platform. We are 100% satisfied with the guidance and support Roller has provided us.

ROLLER software is very user friendly, simple to understand and train employees on, and allows a ton of customization for our branding and needs.

I LOVE THAT IT IS WEB BASE SO I CAN USE IT AT HOME OR ANYWHERE I GO. IT ALLOW ME TO BE THERE FOR MY TEAM EVEN IF I'M NOT AT THE OFFICE.

Since we are a trampoline park we sell time by the half hour and due to COVID we have a restriction on capacity.

We always know our enquiry will be answered and resolved quickly.

I would highly recommend Roller POS software to any company looking for ease of acclimation, access and functionality.

Fantastic support from Accounts Manager - Sophia.

Very little I don't like as they are always on the other end of a phone call for advice.

I appreciate so much when people tell you they can’t do something and why, rather than misguide or fob something off.

It's the most frustrating thing I've ever had to deal with.

I like the ease of which the system is set up, its very user friendly. Even for people who struggle with this new technology.

Easy to use and navigate around and the ability to open a tab without keeping customers card.

First system I have used with tablets at table, which I like.

After using this system and growing our brand new business after 8 months I can honestly say it is the worst system I have operating between 7 locations I am involved with.

Customer service was difficult to contact a few months after Covid in 2020. And our card swiper broke 4 times in 2 years and was difficult to get another one quickly.

This was a really good option for the money. They give me the ability to track sales and inventory across all of my stores with ease of access.

The whole Lavu system is frustrating and not user friendly.

Easy to use, easy to set up and it is self-explanatory. You can go into the backside of the program and checks your sales for the day, how many customers you yourself have waited on.

The missed up of this POS are the total of revenue doesn't matching, has to be manual counted after cashier closing.

Overall, we have great support. All specialists are knowledgeable and helpful to resolve any issues, questions or concerns that come up.

The best part about it is flexibility and the pizza builder that is integrated into the system.

Good for new tiny restaurant who does not need so much integration and etc. You can get regular hardware.

Maybe I should start with the fact that they billed me today for Quickbooks integration that I DON'T EVEN HAVE. Let's start with the outright misrepresentation of their product.

Years ago there were some pretty bad issues with the service going offline and we were totally down.

The biggest problem is that there is little to no integration between Menu Drive (which they purchased from a third party) and the LAVU POS.

I have had an overall very good experience with Lavu at my previous hostessing job.

New employees can figure things out quite easily. Integrates smoothly with Vantiv (Mercury) including their gift program.

Obviously if we are running specials we don't have pictures of those items, but for those who are more visual this is very helpful. Also helps train new staff on what each plate looks like.

They send you system-wide emails apologizing saying their system was hacked and therefore the interruption i.

It started off ok although challenging and difficult. But after getting though the kinks it was almost ok because their tech support team could help a lot.

Great inventory and POS software. Ease of use and easy to teach employees to use.

Over the past 6 weeks I Personally have over 50 hours logged online on hold and on the computer trying to make stuff work that is failing.

Ease of use and customer support. Also, the price was perfect for us.

Ease of use and kost important the customer service especially the tech support. His was [SENSITIVE CONTENT] but in the past I had great experience with [SENSITIVE CONTENT] and many others.

Great, when it works (which is seldom does anymore).

Its easy to use, very user friendly and the good thing is you get a accustomed to the system really face.

None other than sometimes when internet is down you are dead fish in the water.

Do yourself a favor pick something else. We moved to Square for everything.

This ruined my business. Would not work if not connected to the internet, had lots of bugs and terrible customer service.

Being able to add pictures of products or change color of box to help locate the items faster. Ability to change prices, product name, add new product with ease.

Recently, the restaurant reported to me that they had a glitch and lost printers. Tech support finally helped and got the printers up but somehow lost half the menu.

Technical support has been great too. I love the backend real time reports and how easy it was to set up and change menu items.

Australian Dollar

ROLLER is a cloud-based software solution for attractions, entertainment and leisure venues. We help venues manage their operations and improve the guest experience while growing their business. Comprised of Ticketing, Point-of-Sale, CRM, Waivers, Gift Cards, Email, Entry Management, Checkouts and more, ROLLER offers venues a whole-of-business solution to help them grow. 

ROLLER is headquartered in Melbourne, Australia and has regional offices in London, UK and Los Angeles, CA. We partner with many of the most dynamic brands across multiple industry verticals including trampoline parks, amusement parks, water parks and cultural attractions.


LongDescription

Support Ticket Management

AB Testing

Season Tickets

Document Templates

Restaurant POS

Employee Management

Surveys & Feedback

User Management

Electronic Payments

Status Tracking

Customer Data Management

Barcode/Ticket Scanning

Internal Chat Integration

Payment Processing

Online Signing

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Digital Signature

Electronic Signature

Retail POS

Reservations Management

Credit Card Processing

Calendar/Reminder System

Transaction History

Attendance Management

Mobile Ticketing

Sales Management

Event Tracking

Customer Database

Registration Management

Gift Card Management

Resource Management

Kiosk Ticketing

Calendar Management

Searchable Database

Onsite Ticketing

Customizable Fields

Conferences/Conventions

eCommerce Management

Template Management

Data Import/Export

Offline Access

Mobile Signature Capture

Email Tracking

Promotions Management

Email Templates

Multi-Location

Contact Management

Online Ticketing

Booking Management

Email Marketing

Mobile Access

Sales Reports

Inventory Tracking

Real-Time Data

Ticketing

Ticket Brokering

Marketing Automation

Concessions Management

Event Scheduling

Social Media Integration

Forms Management

Event Ticketing

Workflow Management

Email Management

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Attendee Management

Segmentation

Reminders

Volunteer Management

QR Codes

Event Management

Customizable Templates

Billing & Invoicing

Customer Management

Receipt Management

Multi-Facility

Accounting Integration

Event Calendar

Waiver Kiosk

Interaction Tracking

Web Forms

Website Management

Discount Management

Real-Time Reporting

Customizable Branding

Ticket Reservations

Reporting/Analytics

Food & Beverage Management

Room Block Management

Print-at-Home

Stock Management

Customizable Forms

ROLLER partners with over 1,200 attractions venues to help them sell more, save time, and deliver better experiences for their guests.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

ROLLER

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

Lavu is a Point of Sale solution designed for use by restaurants, bars, and nightclubs - from full-service, quick-service, and franchise restaurants, to food trucks, coffee shops, and lounges. Users can choose between bar, restaurant, and quick-service interfaces, each designed for the correlating environment. The system allows users to customize most aspects, including unlimited menu modifiers, custom menu item icons, and layout. Lavu gives establishments the option to implement tableside ordering, supports take-out and delivery routing, and offers rewards and loyalty through an integration with Loyaltree, as well as an in-house program.


In addition to the POS, Lavu also gives users inventory management tools, including low-count warnings and an &lsquo;86 countdown. Employee scheduling, shift-trading, and payroll reports are examples of what’s offered for Employee Management. Lavu offers a host of sales, inventory and expense reports that can be accessed anywhere with an internet connection. Currently being used in 89 countries, Lavu can be translated into any language.



Split Checks

Separate Checks

Purchase Order Management

Customizable Categories

Order Entry

Delivery Management

Mobile Payments

Order Management

Time Clock

Starter Package: $59.00 |
Growth Package: $129.00 |
Optimize Package: $279.00 

ROLLER vs Lavu POS

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