Slow if you try to checkout clients and look at the appointment sometimes crash.

I like the integration  of the web site and our appointment calendar, the customer service of the company.

Its pretty easy to use the basic functions. The help desk is prompt and available 24hours.

Most of our students catch on quick with the basics of adding appointments and client services, cashing out and general navigation is great.

I love looking up reports on how the salon is doing as a whole as well as individual. I like in a second being able to tell a client when she last visited us what she paid ect.

Very powerful with good reporting  and great customer support.

Unfortunately I am forced to use this overpriced, hard to use software because my franchisor has made it mandatory and I have no choice.

It is my no means a user friendly interface. My stylists and staff complain about using this product on a daily basis.

I love the clean and professional look of shortcuts.

The staff are always pleasant and helpful however they have a policy of trying to tie you in to long contracts without being clear about it.

Configuration issues aplenty and sometime impossible to track down what is actually happening. Poor integrations with some providers and tools.

With all the clients in our system we should have more marketing options. There are a lot of weird cliches that’s happen at end of day.

I also love the 24/7 customer care that’s available at any time if you need them.

I love the ease of use of this product. Our daily day to day operation would be so much more difficult without Shortcuts.

I like that setting appointments and checking out are pretty easy.

Overall pleased with service. The ability to login and see appointments and have online booking has been very beneficial.

Need to work on the texting part, has a few problems.

Comparatively other softwares outsources this feature  thus resulting in added cost/each campaign. Genuine and enthusiastic.

User friendly and great customer service/help desk.

User friendly,  great support and integration with other software.

Text Messaging to confirm our clients appointments has made it less time consuming for our receptionists, saved us money each month, and has opened up our phone lines.

When trying to sell the product they are super nice.

They have horrible business practices and are only the there to milk you for as much money as possible.

It encompasses what other brands do alacart into one easy to use, comprehensive data and  growth oriented software solutions.

Best visually that is available and easy to use.

Terrible service and very expensive experience.

I love how easy Shortcuts is to use. When I do have a problem, the support staff are very helpful.

The reporting feature is limited, scheduling employees can be confusing.

Booking system is archaic and online booking is even worse.

We just learned about the mobile cloud and it is awesome.

They can’t fix a bug but they want me to trust them with costumers information and money.

I've used many different POS systems in food industry. None of the POS comes at price you pay for Aldelo period.

Bought software from Vitabyte it's awesome works great service is spectacular.

Product is extremely easy to use and makes tracking inventory and ring up sales a breeze.

I like when it works, but it's not as often as I'd like for the amount we use it. It's fairly easy to navigate but that's only when it works.

It is very evident that the development team can’t keep up with the operating system. Every time there is a upgrade the software starts to bog down and crash.

Almost always getting stuck with a system that malfunctions. Once they fix one thing another pops up.

Always breaks down , customer service very unhelpful, I think they know it's crap and have given up.

The interface is pretty ugly, and it is not that easy to learn.

Pay the guys again, now the database was corrupted because so many crashes and jet compacts. On the phone for 2 hours and no response, which you have to pay 800 a year for.

Easy to use and cost friendly and I would highly recommend for start up businesses.

System outages are frequent. It is not user friendly.

Not sure if it is still exist. However, we did the free trial.

Overall I like the software itself and there are updates constantly being made.

Overall a very BAD customer service experience with them. Looking for a replacement ASAP.

I would not spend a dime, I was forced to upgrade to a new version with bugs that their team cannot fix.

I wish I could say more positive things but that's all I've got.

They don't do proper software lifecycle. Forget about product version numbers, they make all kinds of changes and keep the same version number.

Back Office can be somewhat difficult to navigate. This may be due to our menus numerous modifiers.

Very motivating sales staff, very accommodating and friendly sales man, price is also reasonable, delivery on time.

Best system for Bars and Quick Service Resteraunts.

The staff is great and the Techs are smart. On top of all that you can talk to the CEO if you want  Best company for Adelo pos XERA POS and Aldelo Touch.

The staff is incredible and the Techs are savvy. On top of all that you can converse with the CEO on the off chance that you need Best organization for Adelo pos XERA POS and Aldelo Touch.

US Dollar

Shortcuts is a cloud-based software suite that offers groups of modules configured for salons, barbershops, spas and schools. It is suitable for single locations and large chains and offers tools for appointment scheduling, customer relationship management, marketing and more. On-premise deployments are also available for Mac and Windows operating systems.


Appointment management tools allow users to book and view upcoming appointments on a configurable calendar. Clients can schedule appointments online using an appointment-booking module. The booth-rental module is useful for businesses that exhibit at events, and client management tools let users record and store customer information.


Client loyalty programs, gift-card management, email marketing and reporting tools are also available. Other modules include employee management, inventory management, payroll, commissions and a point of sale application.


Perpetual licenses and subscription pricing are offered. iOS and Android apps are also available.



LongDescription

Employee Management

Customer Surveys

Electronic Payments

Mobile Alerts

Booth Rental Management

Customizable Reports

Access Controls/Permissions

SMS Messaging

For Salons and Spas

Customer Mobile App

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Credit Card Processing

Wait List Management

Customer Database

Recurring Appointments

Gift Card Management

Class Scheduling

Payroll & Commissions

Calendar Management

Room Booking

Scheduling

Data Import/Export

Multi-Location

Booking Management

Email Marketing

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

Performance Metrics

Client Portal

Social Media Integration

Email Reminders

Email Management

Website Integration

Online Booking

Reporting & Statistics

Client Profiles

Reminders

Automated Scheduling

Automatic Re-ordering

Availability Management

Calendar Sync

Accounting Integration

Website Management

Discount Management

Real Time Reporting

Customizable Branding

Commission Management

Contact Database

Employee Scheduling

Payroll Management

Customizable Forms

Appointment Management

Client Management

Customer History

Point of Sale (POS)

Third-Party Integrations

Appointment Scheduling

Inventory Management

Loyalty Program

SMS Marketing

For Barbershops

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Not Applicable

Shortcuts comes in a variety of packages for businesses of different sizes:

Shortcuts Live is designed for smaller businesses and starts at $29 a month.
The Essentials package includes all the core features and pricing starts at $85 a month.
The Evolve package includes customer engagement functionality and pricing starts at $159 a month.
The Elevate package adds a mobile guest app, customized forms, and loyalty options and pricing starts at $209 a month.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Shortcuts

In Person

Live Online

Webinars

Documentation

Videos

Aldelo Express POS is a full-featured cloud-based restaurant technology platform that simplifies and enhances everyday restaurant operations. With merchant-facing and customer-facing integrated ordering and digital payments, Aldelo Express supports in-store, remote, and hybrid restaurant services.

The ​Aldelo Express POS Waitlist and Reservation Module eliminates time-consuming staff duties, streamlines staff operations, improves table turn rates, and ensures customer reservations are never lost, improving operational efficiency and customer satisfaction. Combined with digital customer profiles, caller-ID, and text-based confirmations, restaurants instantly enhance customer dining experiences.

The Table Layout Module empowers staff to work more efficiently, even during meal time rush hours. Table layout modules provide enhanced visibility, enabling wait and hostess staff to be in continuous sync on front-of-house duties and services. Restaurants, especially those limiting their hours during the week, benefit from table layout modules by maximizing their operational efficiency without hiring additional staff.

Users simulate one or an unlimited number of dining rooms, providing customizable graphical layouts for outdoor patio, poolside, bar, backroom, or central dining rooms. Table icons are easily relocated on the intuitive Aldelo Express POS user interface (UI), allowing staff to easily adjust room layouts and accommodate different-sized parties. Color-coded identifiers provide details on each table and party, including tables available for seating and reservations, and those which have received and paid for checks.

Aldelo Express’s native Delivery Module includes caller-ID, surcharges, digital mapping, custom digital menu pricing, text-based alerts, and more. Seamlessly integrate orders made over the phone and via the native Masa+ Online Ordering and Digital Payments platform. Users manage native and third-party delivery services using a single iPad POS terminal. 

Manage single and multi-store inventory with the Aldelo Express Inventory Module. Once items are entered into an Aldelo Express iPad tablet – from anywhere with a Wi-Fi or Cellular Data connection – data associated with each inventory item and recipe is instantly updated as customers place orders in-store and online. For inventory managers, this means real-time view of inventory shortages that help them plan purchase cycles more accurately.

Aldelo enables more restaurant owners to benefit from Aldelo Express’s full-featured cloud POS solutions at a price that best suit the needs of their business through “freedom of choice” payment processing and non-proprietary hardware. Users select from iPad, Android Tablet, and Android Mobile Handheld POS terminals and utilize SaaS options, Aldelo Pay, or approved Aldelo Partner merchant services.

Qualifying merchants receive Unlimited Licenses, Software Releases, Software Upgrades and 24/7 Technical Support, saving them thousands of dollars over the life of their system.

Split Checks

Delivery Management

Live Tracking

Routing

For Restaurants

Table Management

Status Tracking

Barcode/Ticket Scanning

Order Entry

Kitchen/Menu Management

Activity Tracking

Dispatch Management

Real-Time Monitoring

Route Optimization

Order Management

Online Ordering

Geolocation

Geographic Maps

Promotions Management

Route Management

Real-Time Data

Real-Time Notifications

Real-Time Updates

Alerts/Notifications

Food Delivery Dispatching

Delivery Tracking

Real-Time Reporting

Reporting/Analytics

Order Tracking

Order Processing

Real-Time Analytics

Forecasting

Time Clock

Sales Trend Analysis

Labor Cost Reporting

Billing & Invoicing

Stock Management

Separate Checks

Payment Processing

Price/Margin Management

Transaction History

Offline Access

Sales Tax Management

Tips Management

-- $99/month per device license (under a SaaS model).
-- No "per device" license cost when merchant utilizes Aldelo Pay or approved Aldelo Partner merchant services.

Shortcuts vs Aldelo Express POS

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