The customer service behind this company and product are what make this product so excellent.

Easy integration from our older catering database to TPP.

It is extremely versatile and has truly placed my entire day to day operations on one platform. Our contact at TPP, Connor, has been amazing and extremely helpful and available.

The creator of this software came from catering and created this software to help his family business be more efficient and it was such a great  program that he shared it with the industry.

We used this product for many years as we were starting our Catering Company. It did exactly what we needed it to do and it was extremely easy to learn and navigate.

The proposal comes out clean, and I appreciate the features.

For me it is too easy for user error in Xing out of program. No stop of warning before you exit out.

Their customer service is outstanding... really... they care - a lot. I use 8 different subscription business services, and TPP is the best.

Fantastic, Reasonably Price Catering Software with Great Support.

I love that my reports generate easily and quickly.

We got our money's worth. It was easy to use and efficient until it wasn't.

Easy to use for the catering part of my event planning business.

Total Party Planner  (TPP) was super easy to integrate. We were up and running within 20 minutes of installing.

Very easy to use and implementation was simple as TPP staff did a great job setting everything up for my company.

Trying to teach the utter chaos of our system was painful.

Reliable, transparent, reporting capabilities improving, easy to use. Customer service is second to none.

Overall, the experience with TPP has been good, with some room for improvement.

TPP's software platform is so awesome and easy to use. We are so happy that we made the switch.

The training, set-up and continued customer support is consistently excellent and done in a friendly efficient effective manner.

The mobile app is also very useful as we are on the go constantly. And the integration with my staffing software is great and saves a lot of time.

User friendly, scaleable and the support team is very helpful and responsive. Being web based has definitely help us be more mobile and responsive to our customers.

It has been something I’ve wanted to do for years and I finally made the commitment and extremely happy I did.

As easy as TPP's integration was, what really blew my team away was TPP's customer service and help desk.

Very easy to learn and although it has tons of functionality it is easy to navigate. Customer support is better than other software that we use and training is all included which is rare.

Overall our team finds TPP to be easy to use and helpful in our event booking process. We would recommend this software to other caterers in the industry.

Currently we are spending more time trying to fix problems with the software than we are spending with clients.

How much are you spending in repairing your credibility with clients, when you miss a detail. How much are you losing when you forget to add a detail to an order and have to take it at a.

The customer training and support has been outstanding.

Now we have professional proposals that look terrific and I know my cost on food, supplies and staff are correct...and I'm making money. Yes TPP is the reason we are in business still.

ALSO the mass emails does not work for gmail users. That is ridiculous and hurting our business daily.

Intuitive, customizable, customer service is prompt, thorough, beyond friendly, continually being updated.

Our team also appreciates how helpful and responsive the TPP team is.

I goofed and sent out emails to the wrong clients. I was unable to correct and resend to the right clients and made mass confusion.

To say the least it was confusing and hard to keep up with.

It's the most frustrating thing I've ever had to deal with.

I like the ease of which the system is set up, its very user friendly. Even for people who struggle with this new technology.

Easy to use and navigate around and the ability to open a tab without keeping customers card.

First system I have used with tablets at table, which I like.

After using this system and growing our brand new business after 8 months I can honestly say it is the worst system I have operating between 7 locations I am involved with.

Customer service was difficult to contact a few months after Covid in 2020. And our card swiper broke 4 times in 2 years and was difficult to get another one quickly.

This was a really good option for the money. They give me the ability to track sales and inventory across all of my stores with ease of access.

The whole Lavu system is frustrating and not user friendly.

Easy to use, easy to set up and it is self-explanatory. You can go into the backside of the program and checks your sales for the day, how many customers you yourself have waited on.

The missed up of this POS are the total of revenue doesn't matching, has to be manual counted after cashier closing.

Overall, we have great support. All specialists are knowledgeable and helpful to resolve any issues, questions or concerns that come up.

The best part about it is flexibility and the pizza builder that is integrated into the system.

Good for new tiny restaurant who does not need so much integration and etc. You can get regular hardware.

Maybe I should start with the fact that they billed me today for Quickbooks integration that I DON'T EVEN HAVE. Let's start with the outright misrepresentation of their product.

Years ago there were some pretty bad issues with the service going offline and we were totally down.

The biggest problem is that there is little to no integration between Menu Drive (which they purchased from a third party) and the LAVU POS.

I have had an overall very good experience with Lavu at my previous hostessing job.

New employees can figure things out quite easily. Integrates smoothly with Vantiv (Mercury) including their gift program.

Obviously if we are running specials we don't have pictures of those items, but for those who are more visual this is very helpful. Also helps train new staff on what each plate looks like.

They send you system-wide emails apologizing saying their system was hacked and therefore the interruption i.

It started off ok although challenging and difficult. But after getting though the kinks it was almost ok because their tech support team could help a lot.

Great inventory and POS software. Ease of use and easy to teach employees to use.

Over the past 6 weeks I Personally have over 50 hours logged online on hold and on the computer trying to make stuff work that is failing.

Ease of use and customer support. Also, the price was perfect for us.

Ease of use and kost important the customer service especially the tech support. His was [SENSITIVE CONTENT] but in the past I had great experience with [SENSITIVE CONTENT] and many others.

Great, when it works (which is seldom does anymore).

Its easy to use, very user friendly and the good thing is you get a accustomed to the system really face.

None other than sometimes when internet is down you are dead fish in the water.

Do yourself a favor pick something else. We moved to Square for everything.

This ruined my business. Would not work if not connected to the internet, had lots of bugs and terrible customer service.

Being able to add pictures of products or change color of box to help locate the items faster. Ability to change prices, product name, add new product with ease.

Recently, the restaurant reported to me that they had a glitch and lost printers. Tech support finally helped and got the printers up but somehow lost half the menu.

Technical support has been great too. I love the backend real time reports and how easy it was to set up and change menu items.

US Dollar

The most popular web-based catering software for business owners to automate. Designed to help easily transition from manual Word documents and spreadsheets into one single organized system. Save time, quote faster, organize all operations, and quickly understand event financials so that you can grow your business! TPP is easy to use and loved by thousands of owners around the world. 

LongDescription

User Management

Electronic Payments

Kitchen/Menu Management

Cost Management

Customizable Reports

Proposal Generation

Activity Tracking

Contract/License Management

Order Management

Invoice Management

Customer Database

Calendar Management

Recipe Management

Contact Management

Facility Management

Waitstaff Management

Booking Management

Event Scheduling

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Automated Scheduling

Event Management

Calendar Sync

Billing & Invoicing

Event Calendar

Contact Database

Banquet Management

Quotes/Estimates

Drag & Drop

Third-Party Integrations

Inventory Management

Credit Card Processing

Customizable Forms

Reservations Management

Customer History

After a one-time activation fee of $499:

Monthly: $125

Annual: $1250

Additional users can be added for $30 each per month

Email/Help Desk

FAQs/Forum

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Total Party Planner

In Person

Live Online

Webinars

Documentation

Videos

Lavu is a Point of Sale solution designed for use by restaurants, bars, and nightclubs - from full-service, quick-service, and franchise restaurants, to food trucks, coffee shops, and lounges. Users can choose between bar, restaurant, and quick-service interfaces, each designed for the correlating environment. The system allows users to customize most aspects, including unlimited menu modifiers, custom menu item icons, and layout. Lavu gives establishments the option to implement tableside ordering, supports take-out and delivery routing, and offers rewards and loyalty through an integration with Loyaltree, as well as an in-house program.


In addition to the POS, Lavu also gives users inventory management tools, including low-count warnings and an &lsquo;86 countdown. Employee scheduling, shift-trading, and payroll reports are examples of what’s offered for Employee Management. Lavu offers a host of sales, inventory and expense reports that can be accessed anywhere with an internet connection. Currently being used in 89 countries, Lavu can be translated into any language.



Split Checks

Restaurant POS

Separate Checks

Employee Management

Purchase Order Management

Customizable Categories

Barcode/Ticket Scanning

Payment Processing

Order Entry

Delivery Management

Access Controls/Permissions

Mobile Payments

Electronic Signature

Time Clock

Transaction History

Customer Accounts

Online Ordering

Gift Card Management

Sales Trend Analysis

Offline Access

Clock In/Out

Promotions Management

Multi-Location

Mobile Access

Sales Reports

Inventory Tracking

Real-Time Data

Ordering Automation

Sales Tax Management

Tips Management

For Restaurants

Real-Time Updates

Table Management

Cash Management

Receipt Management

Discount Management

Real-Time Reporting

Customizable Branding

Inventory Control

Point of Sale (POS)

Partial Payments

Loyalty Program

For iPad Devices

Bar Tab Management

For Bars/Clubs

Retail Inventory Management

Item Management

Dynamic Pricing

Accounting Integration

Surveys & Feedback

Data Synchronization

Self Ordering

Data Import/Export

Self Check-In/Check-Out

Timeout

Pricing Management

Remote Access/Control

Price/Margin Management

Reporting/Analytics

Transaction Management

For Retail

For Food Trucks

Data Security

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Starter Package: $59.00 |
Growth Package: $129.00 |
Optimize Package: $279.00 

Total Party Planner vs Lavu POS

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