Also, customer service chat has very limited hours that do not accommodate our evening employees during their close-out if they have questions. Also, their email marketing only allows us to send.

My overall experience has been great. The system has what I need for effective day to day operations and a vast array of data and tools for planning and marketing.

We also love the support that is offered with live chats when trouble shooting. The ongoing training updates and tutorials are quite amazing and make a smooth process in training new employees.

The daily dashboard gives a quick glance of how the day is going. Support team is always helpful.

It is extremely user friendly, most mistakes are fixable when training. I love the chat feature when I need to learn something new or need help with anything.

The program is easy to use and is quickly responsive.

Missing features are apparent in any software. However we try and keep up on the latest.

I love the guest reminders. I also love that my staff has access to their schedules and can book appointments from home at any time.

This software is very user friendly. I've never needed tech support because it's so easy to use.

As with any software there are things I would like to see change. However Envision has the best customer service around.

I love Envision and love that it has all the reports we need to grow our business and team. I have recommended it to many salons.

My experience has been great. Easy to teach my team how to use.

Email marketing is included so we can send out promotions and updates to all of our clients, which was super helpful to update everyone during COVID.

A book guide is not available and the one on the software can be difficult to navigate through. They have a few complaints with the BBB that have gone unresolved.

Almost every day something went wrong. Whether the credit card machine stopped responding to the software or vise Versa.

When I had to lower costs due to a financial hardship I immediately was just a number and realized I was only a dollar sign. The fact that I had been a client for 12 years no longer mattered.

The best part about this software is how clear the display is. It was very easy to implement to my employees, even the ones not familiar with computer bookings.

Support and customer service. They have the best customer care I ever experience.

I have learned to always back up my information in case Envision goes down (which has happened one time). Their customer service is outstanding.

Been with them for DECADES and switched to envision go and it's been a mess.

From the business side or backend, it can be more difficult.

I like the simplicity of the appointment calendar from an appointment-scheduler perspective. I also like the ease of setting up hours, location, confirmations, etc.

Payroc processing seems to be run out of someones home there customer service is terrible.

I find Envision very user friendly. It has a nice design that is easy for everyone in the office to use.

I love the ease we have with the multi use functions that cover all our needs in a POS system.

It's just not something they offer and I can submit a request on their blog for something I want them to create. The entire business model is a mess and I am shocked they are still in business.

Desktop: Lack of knowledge of the software by tech support. Cloud: No IP protection at the lowest priced tier.

M trying to close my Plus account but nope, no one gets back to me and they’re still charging me. Absolutely disgusted and now cancelling my card so they can’t steal anymore of my money.

Hands down the most outstanding customer service.

All businesses need systems, simple systems work best, just the accounting integration. They get that right, they will have an absolute winner.

I used fresha and I had so much support from [SENSITIVE CONTENT HIDDEN. He was truly amazing and patient with me , always answering my questions.

Fresha just changed my life, the CS is fantastic, my customers handle their own appointments and it saved me a lot of time, very comfortable app.

I don’t take credit cards so I don’t need the extra service. I had to dispute it on my credit card company.

It’s all about learning with new products and how easy they are fresha is easy to adapt to and function and customer care are great.

Will start working again in september. I am so positive so far...and I’m hoping it will stay that way.

Very easy to use, very intuitive, with an awesome customization level considering it is a free software.

M out of my policy no show fee and I’ve lost an hour of my time with production.

Fresha makes them a new account and I get charged the ridiculous 20% fee. Do you think I can get support to reply to my emails.

Great little booking tool. I switched when i wanted a paperless clinic.

Clients can book in easily and the book now buttons create opportunities for clients to see who’s available at any time day or night. I love all the features and the consultation helps a great deal.

Except on the website it says it’s included in the 2.29% plus $0.20 per transaction fees. M already very upset at the delay only to hear about these extra costs.

It is easy to use so far and even the free version a small business can use. And as i can understand the Fresha Plus is also cheap.

Great for the whole team , great for rebooking clients and the appointment reminders are brilliant.

The customer service is excellent. They are a company that operates great ethics.

It’s easy to use, send reminders and the service of the Fresha team is amazing.

For me the system it’s just amazing, from online bookings, text and email confirmations for clients, costumer service when I have doubts they are fast with solutions and explanations.

You can choose to use the program for free. If you want to add the 'Plus' utilities, you pay a fair price.

I must admit I might be confused on the billing policy.

It is very easy to use with good customizations. Many options are very practical to use.

Best admin support- so quick and detailed. Program is easy, user friendly, and free of charge loving it.

This is amazing if looking for a start up online and booking system. Easy to use, simple for clients, and has a free version.

I really like the fact that you can utilize almost everything you need to run a successful business. It keeps track on everything with integrated options to social media plus google.

The headache and frustration of dealing with them is too much. If I did not already have my clients set up in their system, I would be switching to something else.

It’s great for start up and small businesses. So many fantastic features that are complimentary with the small debit fee that is only taken upon sale.

The new client consultation forms are very easy to use and easy to edit. I love the marketing features which prove very popular with the clients.

Friendly use, full integration solution for barber shops.

We are very pleased with the outstanding. Investment Fresha has brought our Company.

US Dollar

Envision Salon & Spa software is an all-in-one business management solution. Envision provides features such as review management, appointment setting, inventory management, reporting, and so much more.
Envision Salon & Spa helps you to utilize technology to manage your business. Envision covers business basics such as appointment setting and check outs but also offers innovative features like review management and automated marketing.
Envision’s review manager tool is a feature that helps grow your brand’s reputation which leads to an increase in business. This tool allows you to generate, manage, share, and track your reviews all from one place. Take the stress out of marketing by automating emails and texts to reach out to current and potential clients. Send email or text reminders to clients to reduce no shows. You can even automate requests for reviews.
Mobile applications for iOS and Android devices are available. Services are offered on a monthly subscription basis that includes support via phone and email.


LongDescription

Employee Management

Customer Surveys

SMS Messaging

For Salons and Spas

Customer Mobile App

Task Scheduling

Client Database

Confirmation/Reminders

Customer Database

Recurring Appointments

Gift Card Management

Payroll & Commissions

Calendar Management

Multi-Location

Booking Management

Email Marketing

Sales Reports

Inventory Tracking

Performance Metrics

Social Media Integration

Email Reminders

Online Booking

Client Profiles

Reminders

Real-Time Reporting

Employee Scheduling

Appointment Management

Client Management

Point of Sale (POS)

Appointment Scheduling

Inventory Management

Loyalty Program

Search/Filter

Purchase Order Management

Barcode/Ticket Scanning

Price/Margin Management

Retail Inventory Management

Order Management

Transaction History

Sales Trend Analysis

Barcode Recognition

Data Import/Export

For Retail

Sales Tax Management

Pricing Management

Activity Dashboard

Reporting & Statistics

Discount Management

Commission Management

Stock Management

Customer History

Retail Management

Electronic Payments

Booth Rental Management

Client Portal

Alerts/Notifications

SMS Marketing

Automated Scheduling

Customizable Templates

Calendar Sync

Customizable Branding

Drag & Drop

Third-Party Integrations

Scheduling

Promotions Management

Payment Processing

Product Catalog

Credit Card Processing

Inventory Replenishment

Billing & Invoicing

Website Integration

For Barbershops

Customizable Reports

Data Synchronization

Electronic Signature

eCommerce Management

Multi-Currency

Returns Management

Returns Tracking

Accounting Integration

Access Controls/Permissions

Retail POS

Customer Accounts

Ordering Automation

Mobile Alerts

Referral Tracking

Wait List Management

Availability Management

Customizable Forms

Cash Management

Solo
$35 a month (1 user)
Perfect for solo users to small, growing companies looking for a simple solution.

Standard
$125 a month (10 users max)
Develop your small, growing companies looking for a simple solution.

Preferred
$225 a month (25 users max)
Grow your business with advanced business building and tracking tools.

Ultimate
$365 a month (50 users max)
Enjoy all of the benefits of Preferred, plus additional dashboards, customization options, online gift card sales, and more!

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Envision Salon & Spa

Documentation

Videos

Fresha is the world’s only subscription-free booking software for beauty and wellness businesses, trusted by over 100,000 salons, barbershops, spas, and more. Sign up to Fresha for free and manage all of your appointments, staff members, and locations from your own online calendar. Attract more new clients and fill your calendar by taking bookings on your Instagram and Facebook pages, through Google Search and Maps, and on your own website. Reach clients anywhere, anytime and grow your business with powerful marketing tools; including email campaigns, text messages, and alerts within the Fresha app. No need to pay a monthly subscription – grow your business at your own pace with our optional paid features, including seamless payment processing with daily payouts.

Envision Salon & Spa vs Fresha

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