About Gradelink

Gradelink is a cloud-based school management solution that helps connect teachers, students and parents through a single interface. Key features include student enrollment management, attendance report generation, grade and attendance tracking and report card printing.

Gradelink’s scheduling feature helps users to customize grade scales and configure assessments for various classes and subjects. Users can store student data including contact details, academic and demographic information. The dashboard allows teachers and administrators to view student information including emergency contacts, current grades, attendance records and allergy information.

Gradelink allows parents to track their child’s academic progress by viewing assignment g...


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Supported Operating System(s):

Web browser (OS agnostic)

350 Reviews of Gradelink

Average User Ratings

Overall

4.76 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(279)

279

4 stars

(66)

66

3 stars

(9)

9

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 350 results

July 2019

Aaron from Waupaca Christian Academy

Company Size: 11-50 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Very useful for our school

WCA uses Gradelink on a daily basis. It assists in our grade keeping, attendance, discipline notices, and a variety of other things. Using Gradelink makes the enrollment process simple and eases everyone's stress level! I am glad that we made the switch!

Pros

Easy setup Ease of use Helpful staff Parents love it Teachers love it Gradebook

Cons

Lesson plan feature could be laid out better

Reasons for Choosing Gradelink

I am the principal of a small school in Wisconsin and Gradelink was the SIS that was our best fit. I am glad we made the switch.

Response from Gradelink

Replied July 2019

We love hearing that WCA is getting so much out of Gradelink, Aaron! We're always looking for ways to improve, so please talk with your support rep about the changes you'd like to see in Lesson Plans.

December 2019

JAY from First Children Services

Company Size: 201-500 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

A Wonderful Product

My overall experience with Gradelink SIS has been outstanding. The product is well-designed and relatively easy to use, providing that the user(s) have some degree of technical facility. I also believe that the product, in the scheme of today's electronic grading data systems, is a bargain for the quality of the program design and what the program offers to users.

Pros

Gradelink provides me the opportunity to manage the daily data of the school program which I supervise. Everything that I need to do in my position, including attendance, grades, class listings, and report cards, is provided within the realm of this program.

Cons

I wish that Gradelink provided 24/7 support services. As I am located on the East Coast and Gradelink is located on the West Coast, there is a 3 hour time difference between my location and Gradelink's offices. Gradelink does offer customer support each morning beginning at 6:30 AM Pacific time. However, that means that I have to wait until 9:30 AM EDT until I can call for support. Many times, I cannot get an answer, which means that I have to leave a message with the hope of a return call. I think, then, that the one area that Gradelink needs to work on is the providing better technical support.

Response from Gradelink

Replied December 2019

It's rewarding to hear that your experience with Gradelink has been so good, Jay! We understand the time difference can be frustrating. Help is always available on the support website. Just click on the question mark icon at the top of the screen in Gradelink to search a wealth of information on everything from attendance to lesson plans to transcripts.

January 2020

Matthew from Lakecrest Baptist School

Company Size: 11-50 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2020

Great Customer Service

It has been great! we enjoy what Gradelink offers. It was a very easy transition and parents enjoy the system as well.

Pros

I like the amount of different options we have. We are able to choose different options as to what works for our school.

Cons

I do not like that teachers are not able to see previous quarters such as their grades. If they conclude, it disappears and they can't look back.

Reasons for Choosing Gradelink

I just wanted to give [SENSITIVE CONTENT HIDDEN] a Great recommendation. She has been an AWESOME help and is always there when we need assistance. She is fast and very knowledgeable.

Response from Gradelink

Replied January 2020

Good news, Matthew! Teachers can view past quarters simply by clicking on the clock icon at the top of the screen in the "Students" tab. They can even edit grades from past quarters if the setting is enabled by your Gradelink administrator. If you have any questions about this, your support rep will be glad to help.

December 2019

Nancy from The Principled Academy

Company Size: 11-50 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2019

Gradelink is great!

Very helpful and friendly. They have a good help section and customer service answers right away . Good product!

Pros

This software helps us organize our student and parent population. We keep track of attendance and grading which allows us to print out report cards and keep grading information on gradelink.com. We can keep track of student alumni so we can keep in touch. We also are able to use the system to keep in touch with potential families who are looking for quality education. Customer service is fabulous! Every time I call with a question they help me in a friendly manner and solve my problem. We use the system keep track of hours at the Preschool and aftercare and thus are able to quickly see who may owe for such services.

Cons

They are still developing some aspects so sometimes a feature is not yet available. Such as last year we were looking at the sign in/out feature but it was not ready. This year we are using it!

Reasons for Choosing Gradelink

We liked the product and the features it had and it was a good fit for us.

Response from Gradelink

Replied December 2019

Thank you for sharing so many ways you are using Gradelink, Nancy! And you're right our development team is continually working on creating new features and updating existing ones in order to offer the most complete system possible.

August 2018

Aaron from Trinity Lutheran Church and School

Company Size: 2-10 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

2.0

Customer support

2.0

Functionality

2.0

August 2018

Frustrating!

It has been frustrating to say the least because when we have problems or questions, customer service can "only give you 30 minutes". These issues cannot be resolved in 30 minutes. Really feeling like this will be a one year deal because it is currently not worth the money invested, but we will get our one year out of it hope that the kinks and issues get resolved.

Pros

It has everything in one site. It gives parents an opportunity to check their financial status, students' grades, attendance, and behavior assessments.

Cons

It is so frustrating to get set up because the system does not let you customize much, especially in attendance. We are a small school and also have to record church and Sunday School attendance, but it doesn't do that separately nor easily. It doesn't have an option for signing students up for their lunch options for the day! Again, common sense for an All-in-one system. We've foregone the Lesson Plan feature because it displays assignments in a confusing manner. It displays an assignment on the date that it is due...not the day it is assigned. A student/parent can't check to see what assignments they had assigned that day because all of the assignments are listed later on in the week when they are due. We've tried the workaround on that and it just doesn't make sense.

Response from Gradelink

Replied September 2018

Aaron, please let us know what we can do to help you get more comfortable with Gradelink. We are sincerely sorry you felt rushed. Our policy is to give people as much time as they need for consultation. We're here to assist you by phone at 800-742-3083, email at service@gradelink.com and online at our help site. While you're logged in to Gradelink, help is also available by clicking on the yellow question mark at the top of the screen. Remember, whatever support and training you need are included with your Gradelink service at no additional charge.