Great tool, even greater when calling got added.

We've been glad for the ability to have an SMS feature that can be shared across multiple sales people in our call center. It's been a good value, priced well.

The inability to send a message to multiple people quickly and easily.

Very helpful in reminding people of meetings they have scheduled with me. I also enjoy that Salesmsg links to our CRM so that texts are linked to contact records.

Overall very thankful for the product and ease of use. Critical for recording data for interactions etc. also, appreciate the integration with our CRM we use with Hubspot.

Very poor service, after subscribing to see the look of the panel I never used and never logged in ever after, I forgot to remove my credit card. When I contacted them 2 weeks later.

Superb Text message Platform, a new channel for reaching your customers and getting results.

The mobile app is difficult to use. It struggles to load messages so we find ourselves using the desktop app 99% of the time.

It is very hard to carry on a conversation via the app. Being tied down to a computer to respond to customers is not ideal for the mobile business we are.

They have been great about communication and helping us get everything up and running.

Just a great Hubspot integration with an amazing customer service team. Definitely know what they are doing and they are excellent in helping you reach your goals.

Overall the software works pretty well, a few glitches once in a while with the auto sends not sending but customer service is always great and assists in fixing any issues.

Super easy ActiveCampaign integration. Works amazingly well with automations, app is clean, messages go through without a problem and all messages are recorded in my active campaign contact notes.

I like the ability and that it works with Zappier. Support is good and has been helpful.

Salesmsg is an excellent 2-Way SMS platform. Their native integration with Keap (Infusionsoft) enables us to trigger significant automations and really extend the power of their product.

I can contact customers much quicker and ensure they get there estimates.

Super easy to set up, tech support is great, and it's by far the easiest integration we've completed (and we integrate A LOT).

We like everything about Salesmsg, their customer support has been very prompt and pleasant as well.

The ease of use is fantastic. I like how it syncs with my CRM (PIPEDRIVE).

The system is slow and the app does not work that well.

Salesmsg is an intuitive and user-friendly messaging platform designed to help businesses engage with their customers more effectively.

Salesmsg is an incredibly useful and intuitive software that makes it easy to stay connected with customers and colleagues.

SalesMsg has been great. I had it up and running in no time at all.

Integration with Hubspot it's what makes it work. Tracking in Hubspots timeline with chrome extension makes you more effective and versatile.

Their integrations seem to be the best on the market. We have been pleasantly surprised about the quality and response time of their support while we learn 2-way SMS Marketing for the first time.

It’s hard to set your password, especially on iPad tablet. The chat didn’t work, says it will take hours.

The ability to set a text to be sent in the future is amazing. After that, integrating video texts, phone calls, and more makes a great package.

Texting is the way to close our customer base, so we need something quick and easy...I absolutely love this service.

I message 20-50 different clients per day, and Salesmsg makes it easy to do so. I like that I can save numerous canned messages so that I do not have to retype the same message over and over.

I love having a detached number for clients to reach me on. Makes communication very easy whether my agents prefer text and email.

Linking ActiveCampaign contact records to Salesmsg is very helpful to me. The integration was simple to set up (I'm not an IT expert).

I also appreciate the software's exceptional customer support and access to helpful training resources.

Great product and innovative team, the ease of use and expanding functionality of the product.

Customer service is really helpful. I link up the texting platform to my booking software and I love that it has that API - it never fails.

The whole concept is one I am a huge fan of and used by marketing professionals like GaryVee and Greg Rollett.

My customers can contact me in the media they love to use.

Powerful, Easy to Use and Awesome Customer Service.

Although some areas, such as pricing and reporting capabilities, could be improved, many users appreciate Salesmsg's excellent customer support and training resources.

Missing a few small features, but they keep adding them monthly.

It's super easy to navigate around. The software itself is very responsive and fast to work with.

Swell is overall super easy to use, especially with their new app. When we first opened the salon we had multiple fully booked stylists, and it made it seamless getting in contact with all the guests.

It has helped us get reviews from our patients with the ease of sending a great looking link. I also love that patients can message us from the site.

I really enjoy that fact that its super easy to get started.

We are finally obtained amazing 5 star reviews on Google thanks to Swell's easy to use interface and well formatted text messages and graphics.

Ease of use of the software and the great affordable price.

He was great to work with. It was a seamless setup and easy to use dashboard.

Completely Automated System so that we do not have to manually take care of Google reviews. Very effective at gathering reviews too.

Since having integrated Swell into our practice, our online presence has gained a lot of momentum by having increased our google reviews.

Excellent! wonderful to work with and great results overall.

Ease of use and immediate results. Customer support is very helpful and want you to succeed.

Overall experience has been good. I was able to add all three of my store locations at a similar price to one location with a competitor.

Everytime patient comes in he/she gets a reminder to review. Im sure those that dont wont to review may find it annoying.

The customer service always goes above and beyond, from set up to daily use, they are always helpful and on top of it.

If there is to be a bad review, it doesn't get weeded out before it gets posted  for all to see.

Swell integrates directly with the office software and automates the entire system. The result is hundreds of great reviews.

I still recommend them to my friends. Features are not dramatic, however reviews are amazing.

There is a slight delay and it appears to not be in real-time.

Then reviews started getting fewer and fewer. THis month is our worst month yet.

Amazing results  four a very competitive price.

Their customer support and training support is terrific. It was easy to setup and even easier to use.

We had a snafu that sent review requests to a lot of our older clients who have left the practice, and some left negative reviews.

The return on investment has been outstanding. Swell is an awesome company to work with.

Removing names from list can be a bit confusing.

Swell helps us achieve this. It was amazing a how quickly we started getting good quality reviews.

The time of day reviews are sent, Patient are annoyed when they receive them late at night.

Swell has helped up make out clients very happy, so that makes us very happy.

Ease of use an implementation. All we have to do is provide great care and Swell takes it from there.

Easy to use, friendly customer service, overall great for building online reputation.

We love the ease of use and how it integrates with OpenDental.

Awesome experience and always get a response quickly if I have any questions or concerns.

Swell has been fantastic in increasing the number of Google Reviews for our office. It was super easy to get set up to and sync with our management software.

US Dollar

Salesmsg is a cloud-based solution that helps organizations communicate with customers via two-way text and multimedia messages. The platform offers a centralized dashboard, which enables businesses to manage contacts and send, receive, and organize customer conversations.


Salesmsg allows enterprises to define business hours, setup automated replies and respond to general queries using canned responses. Users can utilize the built-in search capabilities to view and resume past interactions. It offers a host of features such as data archiving, calendar management, call forwarding, shared inbox, fields merging, opt-out management, private conversations, tagging, contacts segmentation and more. Additionally, agents can send mass messages using the broadcast functionality and import contacts using CSV files.


Salesmsg supports integration with various third-party applications like HubSpot, Ontraport, Marketo, Infusionsoft, ActiveCampaign and more via Zapier. Pricing includes monthly subscriptions and support is extended via email, FAQs and other online measures.



LongDescription

Engagement Tracking

Shortcodes

Multi-Channel Marketing

Mobile Alerts

Automated Responses

Mass Texting

Activity Tracking

Customer Segmentation

SMS Messaging

Scheduled Messaging

Multi-Campaign

Communication Management

Customizable Fields

Campaign Scheduling

2-Way Messaging

Template Management

Campaign Segmentation

Campaign Planning

Mobile Coupons

Contact Management

Mobile Keywords

Multi-Channel Communication

Real-Time Notifications

Message Personalization

Activity Dashboard

Alerts/Notifications

SMS Marketing

Reporting & Statistics

Reminders

Automated Scheduling

Chat/Messaging

Customizable Templates

Interaction Tracking

Real Time Reporting

Reporting/Analytics

Contact Database

Campaign Analytics

Autoresponders

Tagging

Third-Party Integrations

Live Chat

Campaign Management

Event Triggered Actions

Real-Time Analytics

Text-to-Win

Real-Time Monitoring

One-to-One Messaging

Real Time Data

Group Messaging

Real-time Conversations

Lead Qualification

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Salesmsg

In Person

Live Online

Webinars

Documentation

Videos

Swell makes it easy for local businesses to gain visibility into their customers' experience by taking the complexity out of it. By enabling businesses to gather real-time feedback, online reviews, customer satisfaction surveys and much more, Swell makes going the extra mile seem like a 2 p.m. coffee break.


Through a mobile-first approach, you can connect with your customers in ways that matter and are convenient to them. By enhancing the customers' experience through gathered insights and driving new online reviews, you'll gain more business while focusing on your business.



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