All TextP2P Reviews

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User Profile

Dr. Sherri

Verified reviewer

Professional Training & Coaching, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

The Most Effective Relationship Marketing and Connection Tool Ever!

Email is easily dismissed. A text message, on the other hand, is like a secret whispered to another that they cannot wait to answer! Text P2P is the magical (and practical) solution for connecting immediately and efficiently...and it doesn't take a tech genius level IQ to utilize! It's the perfect tool for booking events, announcing new product launches, or simply staying connected with the needs of your audience.

PROS

Text P2P has a vast array of features (and you'll want to use them all) and they keep adding to them! They are proactively responsive to the needs of their users. Text P2P allows you to set the pace of your connections, create keyword campaigns that evoke engagement, and gives you a personal platform for developing rich content-based communications (two-way) with your target audience.

CONS

It was sometimes difficult to determine what my response to a text message was, as the most recent message shown was from the recipient (perhaps this has been updated).

Cameron

Food & Beverages, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Great tool for SMS/MMS marketing

Great experience overall.

PROS

This tool is so easy to use, and to update the list for follow up messaging..

CONS

It was a little hard to figure out the shot code, but once it was done there were no issues.

Reasons for switching to TextP2P

I was unable to send messages via sender, and couldn't get the support I needed to actually send messages.

Jenny

Education Management, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed August 2023

Simple straightforward product

PROS

Relatively easy to use and very easy to set up. Lots of tutorials.

CONS

Sometimes felt a little clunky like I had to figure out manual workarounds.

Adam

Internet, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Text P2p is easier to use then other platforms and worth the cost

I like textp2p overall it’s RVM system is the most effective and easy to use RVM system I have used in the past 3 years we have been sending RVMs

PROS

Textp2p is super easy to use , from one screen you can create a voicemail for RVM select a list you previously loaded and send the messages you want to send , other RVMs require you to load multiply screen but textp2p saves me time and is super simple to use . I have used several other RVMs and textp2p is far easier to use also the customer service is from ……. Hold on ….. a real Person…. Yes real people still exist that work in customer service and I get actual answers to my questions that are to my specific question and not Canned copy and paste responses like from callfire or other lower quality providers .

CONS

Textp2p is not the cheapest , there are others that cost less, but they don’t work nearly as well, some make it almost impossible to use the credits you buy , but with textp2p even though it’s not the cheapest it’s ok because it’s the easiest to use .

Reason for choosing TextP2P

It’s easier to use

Reasons for switching to TextP2P

The other systems are more difficult to use or have some many restrictions you can’t use them, for instance now Stratic’s only works with government and non profit (neither of which I am) so 99% of potential users are excluded from who they allow to use there platform

Clare

Medical Practice, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Text p2p review

PROS

I really like their custom fields option in every contact, that was useful when I tried to write specific messages for group of people. Also support was always readily available

CONS

This could be something that already exists and I am just unaware of it, but this is a common issue from many texting platform I found. But it would be nice to be able to reply back to a customer from the email notification received instead of clicking a button to lead me to textp2p platform and reply to them there

Reason for choosing TextP2P

Textp2p is user friendly for anyone without much technical experience but highly customizable

Reasons for switching to TextP2P

In our previous software, mass texting was a nightmare. We would have to press “enter” after each phone number and that took way too long. Textp2p separates contacts using comma so it does help alot when i import mass amount of numbers to be sent without saving them as contacts

Loudon

Staffing and Recruiting, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Easy to use and helpful

Great!

PROS

Text P2P has been a great tool for our team. Easy to use, convenience, organizable and generally helpful. Allows us to manage and create better relationships to those we work with.

CONS

Nothing I can think of. It’s a great tool and we use it a lot.

User Profile

James

Verified reviewer

Consumer Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Great product - great support - would recommend

Text P2P saves me and my company a lot of time and man power that was previously spent on calling and texting customers individually to book appointments.

PROS

I’m already pretty organized with spreadsheets so it was easy to get my customer information uploaded and ready to send messages. It’s great for reaching out to a lot of customers at once very easily and only 1 out of 742 contacts opted out, which was a concern of mine, that it might be annoying, but I think most people appreciate using technology to streamline the booking process.

CONS

Don’t really have any cons yet. Set up was pretty quick and the tutorial video walked me through everything very easily.

Holly

Health, Wellness and Fitness, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2023

Great asset to my business

This service helps me reach my customers and interact with them on a personal level (within the app).

PROS

TextP2P is so easy to navigate. Being able to get messages to different contact lists in a timely manner is so great for my business.

CONS

Still learning how to navigate all the things available inside of TextP2P

Reason for choosing TextP2P

Better overall services with a better price point

Reasons for switching to TextP2P

Looking for better alternatives

Sumeet

Education Management, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Ease of Doing Business and Onboarding

[sensitive content hidden] of the business is knowledgeable, super patient and helpful. He was very prompt from the very beginning and help me and my team with coming on board very smoothly with guiding and holding hands when needed. We had a great experience working with him, getting set-up and sending out our first set of mass texts.

PROS

Intuitiveness, ease of use and grand marketing effort with mass texting

CONS

credits get used too fast! Would love to see more value come out of the monthly subscription.

Reason for choosing TextP2P

Wanted to support local company. Also, interactions with [sensitive content hidden] made it so easy to adopt this service that a thought of trying out another service just didn't come to our mind.

User Profile

Aimee

Verified reviewer

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Dramatic Improvement in Reply Rate vs Email

PROS

This service was easy for me to import my contacts, set up workflows, and create effective marketing and communication systems. Customer service was OUTSTANDING in helping me understand all the capabilities upon enrolling and the response rate I've received was a significant improvement vs. emails.

CONS

There's nothing I do not like about this software.

Kerri

Consumer Services, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Following up made easy ..

The P2P system has improved my follow up and gave me an easier way to organize my leads and contacts. Helping me buld and maintain more relationships. Very efficient, easy to use, and my sales have increased.

PROS

Easy to use , lots of features, extras, and personal service.

CONS

I think anything I had a problems with was just user error.

Rachael

Real Estate, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2020

TextP2P

Excellent. The support system was always quick to respond and help me with my questions.

PROS

It has brought new tools for growth in my business moving forward.

CONS

Would love to have script ideas to use as auto text responds back to clients.

Adam

Consumer Goods, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Cautiously Optimistic

I was cautiously optimistic about this product when I started the free trail but was quickly impressed with the amount of people I could reach via text with a simple click of a button. Highly recomended

PROS

The simplicity in design and ease of use. I get a notification every time a prospective customer responds and importing lists are simple.

CONS

The only features that would be more beneficial would be a mobile platform that had more functionality but that doesn't keep me from using this product.

Reason for choosing TextP2P

Pricing structure.

Vendor Response

Thank you for the great review. In regard to the mobile platform, although we don't yet have a mobile app, the site is completely responsive and mobile friendly so you can open a browser on your mobile device and have access to the full application. Also you can turn on the feature, text forwarding and replies so you can receive and respond to all text messages right from your phone's existing messaging app.

Replied April 2021

Jennifer

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

My virtual assistant!

P2P helped me streamline the communication process and bridge that gap between my customers and I . It created a real time dialog I was Not getting with my email blasts. Had pointers on wording which is huge and over all has helped me organize my customer base and spend less time chasing people.

PROS

Streamlined my processed and offered a service to reach people where they are! Not on email- but devices!

CONS

No complaints. It was easy to navigate and has great customer service for when I did Have user error.

Deborah

Health, Wellness and Fitness, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Great product

Great customer service, and very easy to use.

PROS

This text messaging platform is very easy to use, I love that my clients can respond back to me. I love that I can include emoji’s and pictures with the text messages. It’s very affordable, the customer service is awesome. Anytime I’ve had a question they’ve been very quick to respond and deal with any issue or question I’ve had with the product/service. This saves me a ton of time and is worth the money.

CONS

I dislike not being able to see how many people have opened my text message, and it would be really great if they could develop an app. Other than that it’s great, I’m sure that’s something they’ll develop in the future.

Jessica

Health, Wellness and Fitness, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

I'M IN LOVE!!!!

PROS

I am loving how easy this system is to set up as well as get in contact with my clients and team! I am looking forward to continue using this to help me simplify my business as well as staying connected with my customers and coaches!

CONS

Nothing as of yet - so far everything seems to be user friendly and helpful!

Kathy

Cosmetics, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

This has freed me to up to work more with my people instead of technology

I have recently started using TextP2P and have not only been pleased with its performance, but the customer service that [SENSITIVE CONTENT HIDDEN] provides is outstanding. There are several other Texting services available on the market today, however, when I compared what TextP2P offers along with the personalized customer service (like you actually talk to a real person), and the short videos he has available to get up to speed quickly on the ins and outs of this program…you just cannot bet it! This is a must-have for everyone! Kathy S. Direct Sales Company

PROS

It's an all in one product which simplifies my admin.

CONS

I love everything about it! This has been an answer to a prayer for my business....and sanity!

Reasons for switching to TextP2P

Cost, convenience, and customer service

Bridget

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT