All TextP2P Reviews
1-25 of 100 Reviews
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Dr. Sherri
Verified reviewer
Professional Training & Coaching, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
The Most Effective Relationship Marketing and Connection Tool Ever!
Email is easily dismissed. A text message, on the other hand, is like a secret whispered to another that they cannot wait to answer! Text P2P is the magical (and practical) solution for connecting immediately and efficiently...and it doesn't take a tech genius level IQ to utilize! It's the perfect tool for booking events, announcing new product launches, or simply staying connected with the needs of your audience.
PROSText P2P has a vast array of features (and you'll want to use them all) and they keep adding to them! They are proactively responsive to the needs of their users. Text P2P allows you to set the pace of your connections, create keyword campaigns that evoke engagement, and gives you a personal platform for developing rich content-based communications (two-way) with your target audience.
CONSIt was sometimes difficult to determine what my response to a text message was, as the most recent message shown was from the recipient (perhaps this has been updated).
Cameron
Food & Beverages, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Great tool for SMS/MMS marketing
Great experience overall.
PROSThis tool is so easy to use, and to update the list for follow up messaging..
CONSIt was a little hard to figure out the shot code, but once it was done there were no issues.
Reasons for switching to TextP2P
I was unable to send messages via sender, and couldn't get the support I needed to actually send messages.
Jenny
Education Management, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed August 2023
Simple straightforward product
Relatively easy to use and very easy to set up. Lots of tutorials.
CONSSometimes felt a little clunky like I had to figure out manual workarounds.
Adam
Internet, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Text P2p is easier to use then other platforms and worth the cost
I like textp2p overall it’s RVM system is the most effective and easy to use RVM system I have used in the past 3 years we have been sending RVMs
PROSTextp2p is super easy to use , from one screen you can create a voicemail for RVM select a list you previously loaded and send the messages you want to send , other RVMs require you to load multiply screen but textp2p saves me time and is super simple to use . I have used several other RVMs and textp2p is far easier to use also the customer service is from ……. Hold on ….. a real Person…. Yes real people still exist that work in customer service and I get actual answers to my questions that are to my specific question and not Canned copy and paste responses like from callfire or other lower quality providers .
CONSTextp2p is not the cheapest , there are others that cost less, but they don’t work nearly as well, some make it almost impossible to use the credits you buy , but with textp2p even though it’s not the cheapest it’s ok because it’s the easiest to use .
Reason for choosing TextP2P
It’s easier to use
Reasons for switching to TextP2P
The other systems are more difficult to use or have some many restrictions you can’t use them, for instance now Stratic’s only works with government and non profit (neither of which I am) so 99% of potential users are excluded from who they allow to use there platform
Clare
Medical Practice, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Text p2p review
I really like their custom fields option in every contact, that was useful when I tried to write specific messages for group of people. Also support was always readily available
CONSThis could be something that already exists and I am just unaware of it, but this is a common issue from many texting platform I found. But it would be nice to be able to reply back to a customer from the email notification received instead of clicking a button to lead me to textp2p platform and reply to them there
Reason for choosing TextP2P
Textp2p is user friendly for anyone without much technical experience but highly customizable
Reasons for switching to TextP2P
In our previous software, mass texting was a nightmare. We would have to press “enter” after each phone number and that took way too long. Textp2p separates contacts using comma so it does help alot when i import mass amount of numbers to be sent without saving them as contacts
Loudon
Staffing and Recruiting, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Easy to use and helpful
Great!
PROSText P2P has been a great tool for our team. Easy to use, convenience, organizable and generally helpful. Allows us to manage and create better relationships to those we work with.
CONSNothing I can think of. It’s a great tool and we use it a lot.
James
Verified reviewer
Consumer Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Great product - great support - would recommend
Text P2P saves me and my company a lot of time and man power that was previously spent on calling and texting customers individually to book appointments.
PROSI’m already pretty organized with spreadsheets so it was easy to get my customer information uploaded and ready to send messages. It’s great for reaching out to a lot of customers at once very easily and only 1 out of 742 contacts opted out, which was a concern of mine, that it might be annoying, but I think most people appreciate using technology to streamline the booking process.
CONSDon’t really have any cons yet. Set up was pretty quick and the tutorial video walked me through everything very easily.
Holly
Health, Wellness and Fitness, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2023
Great asset to my business
This service helps me reach my customers and interact with them on a personal level (within the app).
PROSTextP2P is so easy to navigate. Being able to get messages to different contact lists in a timely manner is so great for my business.
CONSStill learning how to navigate all the things available inside of TextP2P
Reason for choosing TextP2P
Better overall services with a better price point
Reasons for switching to TextP2P
Looking for better alternatives
Sumeet
Education Management, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Ease of Doing Business and Onboarding
[sensitive content hidden] of the business is knowledgeable, super patient and helpful. He was very prompt from the very beginning and help me and my team with coming on board very smoothly with guiding and holding hands when needed. We had a great experience working with him, getting set-up and sending out our first set of mass texts.
PROSIntuitiveness, ease of use and grand marketing effort with mass texting
CONScredits get used too fast! Would love to see more value come out of the monthly subscription.
Reason for choosing TextP2P
Wanted to support local company. Also, interactions with [sensitive content hidden] made it so easy to adopt this service that a thought of trying out another service just didn't come to our mind.
Aimee
Verified reviewer
Health, Wellness and Fitness, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Dramatic Improvement in Reply Rate vs Email
This service was easy for me to import my contacts, set up workflows, and create effective marketing and communication systems. Customer service was OUTSTANDING in helping me understand all the capabilities upon enrolling and the response rate I've received was a significant improvement vs. emails.
CONSThere's nothing I do not like about this software.
Kerri
Consumer Services, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Following up made easy ..
The P2P system has improved my follow up and gave me an easier way to organize my leads and contacts. Helping me buld and maintain more relationships. Very efficient, easy to use, and my sales have increased.
PROSEasy to use , lots of features, extras, and personal service.
CONSI think anything I had a problems with was just user error.
Rachael
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2020
TextP2P
Excellent. The support system was always quick to respond and help me with my questions.
PROSIt has brought new tools for growth in my business moving forward.
CONSWould love to have script ideas to use as auto text responds back to clients.
Adam
Consumer Goods, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Cautiously Optimistic
I was cautiously optimistic about this product when I started the free trail but was quickly impressed with the amount of people I could reach via text with a simple click of a button. Highly recomended
PROSThe simplicity in design and ease of use. I get a notification every time a prospective customer responds and importing lists are simple.
CONSThe only features that would be more beneficial would be a mobile platform that had more functionality but that doesn't keep me from using this product.
Reason for choosing TextP2P
Pricing structure.
Vendor Response
Thank you for the great review. In regard to the mobile platform, although we don't yet have a mobile app, the site is completely responsive and mobile friendly so you can open a browser on your mobile device and have access to the full application. Also you can turn on the feature, text forwarding and replies so you can receive and respond to all text messages right from your phone's existing messaging app.
Replied April 2021
Jennifer
Health, Wellness and Fitness, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
My virtual assistant!
P2P helped me streamline the communication process and bridge that gap between my customers and I . It created a real time dialog I was Not getting with my email blasts. Had pointers on wording which is huge and over all has helped me organize my customer base and spend less time chasing people.
PROSStreamlined my processed and offered a service to reach people where they are! Not on email- but devices!
CONSNo complaints. It was easy to navigate and has great customer service for when I did Have user error.
Deborah
Health, Wellness and Fitness, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Great product
Great customer service, and very easy to use.
PROSThis text messaging platform is very easy to use, I love that my clients can respond back to me. I love that I can include emoji’s and pictures with the text messages. It’s very affordable, the customer service is awesome. Anytime I’ve had a question they’ve been very quick to respond and deal with any issue or question I’ve had with the product/service. This saves me a ton of time and is worth the money.
CONSI dislike not being able to see how many people have opened my text message, and it would be really great if they could develop an app. Other than that it’s great, I’m sure that’s something they’ll develop in the future.
Jessica
Health, Wellness and Fitness, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
I'M IN LOVE!!!!
I am loving how easy this system is to set up as well as get in contact with my clients and team! I am looking forward to continue using this to help me simplify my business as well as staying connected with my customers and coaches!
CONSNothing as of yet - so far everything seems to be user friendly and helpful!
Kathy
Cosmetics, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
This has freed me to up to work more with my people instead of technology
I have recently started using TextP2P and have not only been pleased with its performance, but the customer service that [SENSITIVE CONTENT HIDDEN] provides is outstanding. There are several other Texting services available on the market today, however, when I compared what TextP2P offers along with the personalized customer service (like you actually talk to a real person), and the short videos he has available to get up to speed quickly on the ins and outs of this program…you just cannot bet it! This is a must-have for everyone! Kathy S. Direct Sales Company
PROSIt's an all in one product which simplifies my admin.
CONSI love everything about it! This has been an answer to a prayer for my business....and sanity!
Reasons for switching to TextP2P
Cost, convenience, and customer service
Bridget
Health, Wellness and Fitness, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT