IWD Platform vs Maptician

RATING:

4.6

(33)

IWD Platform has 33 reviews and a rating of 4.64 / 5 stars vs Maptician which has 18 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (33)
4.7 (18)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
September 6, 2022
April 22, 2022
Pros/Cons
  • Pros

  • This has given us the ability to clearly represent the in store experience, ultimately leading to a more cohesive rollout for our retail teams.
  • It was quite easy to integrate our products into the program, and actually helped better our internal process overall.
  • Cons

  • While learning I would be frustrated at times when I created a display and then would look at it from a different angle and realize the product was floating or not set as I had thought.
  • Technical problems as downloading/receiving pictures as pace is too slow. Fire wall in China which made us stopped working with IWD.
Read all user reviews
  • Pros

  • Maptician is a consistent, scalable and reliable, an outstanding product backed by service and support.
  • How easy it is to build and edit maps. The ability to custom design individual office spaces and seating charts really sets this product apart.
  • Cons

  • One thing that's been a little tricky with the software is when Maps accidentally become locked and are unavailable for access by others.
  • Permissions were somewhat confusing when trying to apply them to users.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos