Quenza vs Updox

RATING:

4.9

(30)

Quenza has 30 reviews and a rating of 4.87 / 5 stars vs Updox which has 111 reviews and a rating of 4.2 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (30)
4.2 (111)
Ease-of-Use
5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
February 27, 2024
April 22, 2024
Pros/Cons
  • Pros

  • I love Quenza for its adaptabillity, elegant style and for how complete it is. It makes it really easy to strategically plan standard and automated pathways and activities for clients.
  • The clarity of this software makes it a pleasure to use.
  • Cons

  • The problem is I have to translate the activities from English to Spanish. The automatic translation isn't accurate nor familiar for the client.
  • Learning how to navigate the site initially was a little uncertain from my end as the clinican.
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  • Pros

  • Easy to use good service very good customer service and help.
  • Not only did the video chat function help with seeing patients during a world-wide shut down, we were also able to navigate faxes, emails and communicate with our patients on one easy to use platform.
  • Cons

  • At first, setting this up is very confusing. You need to have assistance from the company in order to set this up with your printer or computer device.
  • There is no virtual waiting room so is difficult to schedule the calls. It takes very long to wait for patient to answer.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
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FrontRunners

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FrontRunners

2022

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21 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos